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HP EliteBook Laptops Crashing while Docked
Hello,
I am new to the forum, and hope someone can help me suss out the issues I am having with a few HP Laptops at my work. We are using HP EliteBook 8540p, with Windows 7 64bit Enterprise Edition. We also use the HP Advanced Docking station with these units. What I am seeing is that a fair number of the laptops (not all) are crashing after going to sleep. I have the power options on my laptop to sleep when I press the power button, and when I test this out, I can see the disk activity light just chug away, and never fall asleep. At that point the system never wakes up, and eventually crashes. I am seeing the following error from the crash report...
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006C1B060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800BD69490
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\012111-20794-01.dmp
C:\Users\scott.ford\AppData\Local\Temp\WER-641086-0.sysdata.xml
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I have attached my dump file as well. Any help is greatly appreciated!
Thank you,
Scott