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Windows 7: Somebody help me with this BSOD please ...

28 Jan 2011   #1

Windows 7 Professional x64
 
 
Somebody help me with this BSOD please ...

I just bought my laptop for a few days and now I get this BSOD. When I use BlueScreenView to analyze the minidump, it shows that it's because of the ntoskrnl.exe. But the WinDbg shows the reason is cdd.dll. This happened when I just quit the game CoD4. So now, I'm very thankful if some one clear it out for me . The attached file is here:

My System SpecsSystem Spec

28 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Duythekid View Post
I just bought my laptop for a few days and now I get this BSOD. When I use BlueScreenView to analyze the minidump, it shows that it's because of the ntoskrnl.exe. But the WinDbg shows the reason is cdd.dll. This happened when I just quit the game CoD4. So now, I'm very thankful if some one clear it out for me . The attached file is here:
Your iw3sp.exe caused these. That is the COD4 crack. You need to un-install it. As we cant support cracked software we would need a log showing its removal

Ken J

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012811-18392-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a67000 PsLoadedModuleList = 0xfffff800`02ca4e50
Debug session time: Thu Jan 27 12:24:50.045 2011 (GMT-5)
System Uptime: 0 days 7:19:00.372
Loading Kernel Symbols
...............................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c1c807a0, 0, fffff960006ddc51, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c1c807a0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960006ddc51, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0f0e0
 fffff900c1c807a0 

FAULTING_IP: 
cdd!CddBitmapHw::Release+31
fffff960`006ddc51 483b9080070000  cmp     rdx,qword ptr [rax+780h]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  iw3sp.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800db7b6b0 -- (.trap 0xfffff8800db7b6b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c1c80020 rbx=0000000000000000 rcx=fffff900c1c5f900
rdx=fffffa8003fbd410 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960006ddc51 rsp=fffff8800db7b840 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=00000000000042cf
r11=fffff8800db7b860 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cdd!CddBitmapHw::Release+0x31:
fffff960`006ddc51 483b9080070000  cmp     rdx,qword ptr [rax+780h] ds:0e5c:fffff900`c1c807a0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002b57f14 to fffff80002ad7740

STACK_TEXT:  
fffff880`0db7b548 fffff800`02b57f14 : 00000000`00000050 fffff900`c1c807a0 00000000`00000000 fffff880`0db7b6b0 : nt!KeBugCheckEx
fffff880`0db7b550 fffff800`02ad582e : 00000000`00000000 fffff900`c00bf010 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`0db7b6b0 fffff960`006ddc51 : 00000000`00000000 00000e5c`00000000 00001645`00000000 00000000`00000001 : nt!KiPageFault+0x16e
fffff880`0db7b840 fffff960`000e5360 : 00000000`00000001 fffff900`c00bf010 00000000`00000001 fffff900`c1f21690 : cdd!CddBitmapHw::Release+0x31
fffff880`0db7b880 fffff960`000ed65d : 00000000`00000000 00000000`00000001 fffff900`c1f21690 fffff900`00000000 : win32k!SURFACE::bDeleteSurface+0x358
fffff880`0db7b9d0 fffff960`000e4c00 : 00000000`00000e5c 00000000`00000000 fffff900`c1e67ce0 fffff960`00000000 : win32k!NtGdiCloseProcess+0x2c9
fffff880`0db7ba30 fffff960`000e4337 : fffffa80`07f18e00 00000000`00000001 fffffa80`03fbd410 00000000`00000000 : win32k!GdiProcessCallout+0x200
fffff880`0db7bab0 fffff800`02dbca01 : fffffa80`07f18e60 00000000`00000000 00000000`00000000 fffffa80`03fbd410 : win32k!W32pProcessCallout+0x6b
fffff880`0db7bae0 fffff800`02d9485b : 00000000`00000000 00000000`00000001 fffffa80`0426c900 00000000`00000000 : nt!PspExitThread+0x561
fffff880`0db7bba0 fffff800`02ad6993 : fffffa80`0426c9f0 00000000`00000000 00000000`7efdb001 fffffa80`03fbd410 : nt!NtTerminateProcess+0x25b
fffff880`0db7bc20 00000000`77a5017a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e308 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a5017a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
cdd!CddBitmapHw::Release+31
fffff960`006ddc51 483b9080070000  cmp     rdx,qword ptr [rax+780h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  cdd!CddBitmapHw::Release+31

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: cdd

IMAGE_NAME:  cdd.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4bf4408a

FAILURE_BUCKET_ID:  X64_0x50_cdd!CddBitmapHw::Release+31

BUCKET_ID:  X64_0x50_cdd!CddBitmapHw::Release+31

Followup: MachineOwner
---------
My System SpecsSystem Spec
28 Jan 2011   #3

Windows 7 Professional x64
 
 

Thanks for your support.
My System SpecsSystem Spec
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