Windows 7: Bsod netio.sys crash because of uTorrent

Kendk · 28 Jan 2011

Hi all

I hope you guys can help me. For the past week I've been having problems with bsod every single time I start uTorrent. I've recently reinstalled windows 7 32bit and that's when the troubles started. I've tried to reinstall uTorrent but with no succes. Today I purchased a new netcard to see if that could resolve the issue but alas... So now I'm hoping that someone in here can help me.
I've attached the minidumps to this post.

fimble · 28 Jan 2011

If you want to keep µTorrent after you've solved the BSOD's, get the last version of v2.0.4 (build 22967). Lot more stable than later versions.

fimble · 28 Jan 2011

Hi Kendk and Welcome.

All 3 of your dump file point to PctWfpFilter.sys which is a PC Tools driver.

PC Tools is a known cause of BSOD's on some Windows 7 systems. Uninstall PC Tools. Download Microsoft Security Essentials as its replacement. Make sure your Windows firewall is switched on!
Bugcheck Analysis

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, 892e5f64}

Unable to load image \Device\Harddisk0\Partition1\Windows\system32\drivers\PctWfpFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PctWfpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for PctWfpFilter.sys
Probably caused by : NETIO.SYS ( NETIO!NetioCompleteCopyNetBufferListChain+35 )

Followup: MachineOwner

Now looking for other possibly problematic drivers. I'll update soon.

fimble · 28 Jan 2011

With regards to uninstalling the PC Tools Software, make sure that the ThreatFire software gets uninstalled as well.

Outdated Drivers:

ASACPI.sys Fri Aug 13 03:52:52 2004 This driver is notorious for causing BSOD's. Asus ATK101 ACPI Utility
Input your Mother board details. You'll find the ATK101 drivers under the sub-heading: Utilities.

Rtnicxp.sys Fri May 30 16:12:11 2008 Realtek 10/100/1000 NDIS 5.1 Driver

Drivers with Updates:

nvlddmkm.sys Fri Jul 09 22:15:14 2010 Your Graphics card Driver(s). nVidia Drivers

Drivers:

Code:

838ba000 83902000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
8f076000 8f0d0000   afd      afd.sys      Tue Jul 14 00:12:34 2009 (4A5BBF62)
9577d000 9578f000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
8381f000 83828000   amdxata  amdxata.sys  Tue May 19 18:57:35 2009 (4A12F30F)
9575e000 9575f420   ASACPI   ASACPI.sys   Fri Aug 13 03:52:52 2004 (411C2D04)
9c972000 9c97b000   asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
83816000 8381f000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
833b5000 833d8000   ataport  ataport.SYS  Tue Jul 14 00:11:18 2009 (4A5BBF16)
89200000 89207000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
8f000000 8f00e000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
832c0000 832c8000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
970b4000 970cd000   bowser   bowser.sys   Tue Jul 14 00:14:21 2009 (4A5BBFCD)
977a0000 977be000   cdd      cdd.dll      unavailable (00000000)
893d5000 893f4000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
8330a000 833b5000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
89392000 893b7000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
832c8000 8330a000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
9566d000 956c9b00   cmaudio  cmaudio.sys  Tue Jul 16 03:58:09 2002 (3D338BC1)
89188000 891e5000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
95770000 9577d000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
958f9000 95906000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
8f1e2000 8f1fa000   dfsc     dfsc.sys     Tue Jul 14 00:14:16 2009 (4A5BBFC8)
8f1d6000 8f1e2000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
89400000 89411000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
956f9000 95712000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
95911000 9591a000   dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
95906000 95911000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
9591a000 9592b000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
958ef000 958f9000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
90ca2000 90d59000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 01:48:33 2009 (4AC54DE1)
90d59000 90d92000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:25:25 2009 (4A5BC265)
8f1d1000 8f1d5900   ElbyCDIO ElbyCDIO.sys Thu Dec 17 22:25:11 2009 (4B2AAFC7)
83828000 83839000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8390b000 8393f000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
891f3000 891fc000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
89360000 89392000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
89565000 89596000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
9576a000 9576f280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:16:53 2009 (4A1151B5)
82c09000 82c40000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
90d92000 90db1000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
9589f000 958ef000   HdAudio  HdAudio.sys  Tue Jul 14 00:51:46 2009 (4A5BC892)
9595a000 9596d000   HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
9596d000 95973480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
9594f000 9595a000   hidusb   hidusb.sys   Tue Jul 14 00:51:04 2009 (4A5BC868)
9702f000 970b4000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
895ed000 895f5000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
839e8000 839ef000   intelide intelide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17)
833d8000 833ea000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
957ec000 957f9000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
9597f000 9598b000   kbdhid   kbdhid.sys   Tue Jul 14 00:45:09 2009 (4A5BC705)
80ba2000 80baa000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
95712000 95746000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
89175000 89188000   ksecdd   ksecdd.sys   Tue Jul 14 00:11:56 2009 (4A5BBF3C)
8930e000 89333000   ksecpkg  ksecpkg.sys  Fri Dec 11 04:04:22 2009 (4B21C4C6)
90db1000 90dc2000   l160x86  l160x86.sys  Tue Oct 13 03:08:17 2009 (4AD3E111)
959a6000 959b6000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
9598b000 959a6000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
83237000 832af000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21)
9592b000 95936000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
95600000 9560d000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
95974000 9597f000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
83800000 83816000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
970cd000 970df000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
970df000 97102000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:32:02 2010 (4B88CA72)
97102000 9713d000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:32:21 2010 (4B88CA85)
9713d000 97158000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:32:11 2010 (4B88CA7B)
83b93000 83b9e000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
8393f000 83947000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8914a000 89175000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
8f1c7000 8f1d1000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
895dd000 895ed000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
89219000 892d0000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
957a7000 957b2000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
957b2000 957d4000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
95871000 95882000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
8f131000 8f13f000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8f0d0000 8f102000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
892d0000 8930e000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
83b9e000 83bac000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
8f1bd000 8f1c7000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
82c40000 83051000   nt       ntkrpamp.exe Sat Jun 19 05:01:36 2010 (4C1C4120)
8901b000 8914a000   Ntfs     Ntfs.sys     Tue Jul 14 00:12:05 2009 (4A5BBF45)
893f4000 893fb000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
90ca0000 90ca1040   nvBridge nvBridge.kmd Fri Jul 09 22:10:11 2010 (4C379033)
95882000 9589f000   nvhda32v nvhda32v.sys Mon Jun 21 23:07:07 2010 (4C1FE28B)
90222000 90c9fdc0   nvlddmkm nvlddmkm.sys Fri Jul 09 22:15:14 2010 (4C379162)
8f112000 8f131000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
95746000 9575e000   parport  parport.sys  Tue Jul 14 00:45:34 2009 (4A5BC71E)
8397c000 8398d000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
97158000 9715f000   parvdm   parvdm.sys   Tue Jul 14 00:45:29 2009 (4A5BC719)
83947000 83971000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
839ef000 839fd000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
83a05000 83a42000   PCTCore  PCTCore.sys  Wed Nov 24 05:13:52 2010 (4CEC9F10)
83a42000 83a99000   pctDS    pctDS.sys    Fri Jun 04 03:06:26 2010 (4C085FA2)
83a99000 83b3e000   pctEFA   pctEFA.sys   Fri Jul 16 05:45:11 2010 (4C3FE3D7)
8f01e000 8f058f00   pctgntdi pctgntdi.sys Tue Nov 16 19:52:42 2010 (4CE2E10A)
9c8dd000 9c8ec780   pctplsg  pctplsg.sys  Wed Nov 24 20:27:20 2010 (4CED7528)
9c8d4000 9c8dc260   PCTSDInj32 PCTSDInj32.sys Wed Sep 01 01:31:04 2010 (4C7D9EC8)
8f059000 8f076000   PctWfpFilter PctWfpFilter.sys Tue Nov 16 20:01:58 2010 (4CE2E336)
891e5000 891f3000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
9715f000 971f6000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
956ca000 956f9000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
832af000 832c0000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
9578f000 957a7000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
957d4000 957ec000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
90dcd000 90de4000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
90de4000 90dfb000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
8f17c000 8f1bd000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
8900d000 89015000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
83b83000 83b8b000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
83b8b000 83b93000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
89333000 89360000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
959b6000 959c9000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
9c8ed000 9c8fc000   Rtnicxp  Rtnicxp.sys  Fri May 30 16:12:11 2008 (4840194B)
83200000 83226000   SCSIPORT SCSIPORT.SYS Tue Jul 14 00:45:55 2009 (4A5BC733)
971f6000 97200000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
95760000 9576a000   serenum  serenum.sys  Tue Jul 14 00:45:27 2009 (4A5BC717)
8f13f000 8f159000   serial   serial.sys   Tue Jul 14 00:45:33 2009 (4A5BC71D)
895d5000 895dd000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
9c908000 9c972000   spsys    spsys.sys    Mon May 11 17:37:10 2009 (4A085436)
9c883000 9c8d4000   srv      srv.sys      Fri Aug 27 04:31:26 2010 (4C77318E)
9c834000 9c883000   srv2     srv2.sys     Fri Aug 27 04:30:45 2010 (4C773165)
97000000 97021000   srvnet   srvnet.sys   Fri Aug 27 04:30:39 2010 (4C77315F)
9560d000 9560e380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8941c000 89565000   tcpip    tcpip.sys    Mon Jun 14 04:36:59 2010 (4C15A3DB)
97021000 9702e000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
83bc3000 83bce000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
83bac000 83bc3000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
8f16c000 8f17c000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
83b3e000 83b4f000   TfFsMon  TfFsMon.sys  Wed Dec 01 22:56:38 2010 (4CF6D2A6)
9c8fc000 9c908000   TfNetMon TfNetMon.sys Wed Dec 01 22:56:44 2010 (4CF6D2AC)
83b4f000 83b62000   TfSysMon TfSysMon.sys Wed Dec 01 22:56:41 2010 (4CF6D2A9)
97770000 97779000   TSDDD    TSDDD.dll    unavailable (00000000)
83bce000 83bef000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
9020b000 90219000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
95936000 9594d000   usbccgp  usbccgp.sys  Tue Jul 14 00:51:31 2009 (4A5BC883)
9594d000 9594e700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
9565e000 9566d000   usbehci  usbehci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
9582d000 95871000   usbhub   usbhub.sys   Tue Jul 14 00:52:06 2009 (4A5BC8A6)
95613000 9565e000   USBPORT  USBPORT.SYS  Tue Jul 14 00:51:13 2009 (4A5BC871)
90dc2000 90dcd000   usbuhci  usbuhci.sys  Tue Jul 14 00:51:10 2009 (4A5BC86E)
90200000 9020b000   VClone   VClone.sys   Sun Aug 09 22:25:56 2009 (4A7F3EE4)
83971000 8397c000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
89207000 89213000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
83b62000 83b83000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8398d000 8399d000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8399d000 839e8000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
89596000 895d5000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
8f159000 8f16c000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
89000000 8900d000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
8383b000 838ac000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
838ac000 838ba000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8f10b000 8f112000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
97510000 9775b000   win32k   win32k.sys   unavailable (00000000)
83902000 8390b000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
8f102000 8f10b000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 00:55:01 2009 (4A5BC955)

Attach new dump files to a new thread as and if they occur.

Also, please see:

Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.

HTH

Kendk · 28 Jan 2011

Hia Fimble
Thx for the respons I will try to do as you say, and report back with good or bad news. Again thank you very much for your response

Kendk · 28 Jan 2011

Fimble you rock!! I did as you instructed and it works perfectly fine now thank you, thank you, thank YOU very much

fimble · 28 Jan 2011

Wot? No Kisses!!!

Some people!

Glad to have helped

Kendk · 29 Jan 2011

Kiss-a-gram is on the way

Windows 7: Bsod netio.sys crash because of uTorrent

Bsod netio.sys crash because of uTorrent problems?