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Windows 7: Problems with BSOD on Shutting Down or Restarting


29 Jan 2011   #1

Windows 7 Home Premium 32bit
 
 
Problems with BSOD on Shutting Down or Restarting

Hi there
Sorry for this being my first post, I couldn't find anywhere else to go, and I couldn't figure it out myself.
I hope I cover everything here...
Windows 7 Home Premium 32bit
I think it came with my PC...
I have uploaded my results and perfmon thing
Anymore info you need, just ask

Hope someone can help
Thank you!

My System SpecsSystem Spec
.

29 Jan 2011   #2

Windows 8.1 Pro x64
 
 

Welcome to SevenForums

Your Dump files indicate that your Avast software was the cause
Remove it using the removal tool or reinstall it
You can use MSE instead

Code:
BugCheck 1000007F, {8, 801dd000, 0, 0}

Probably caused by : aswSP.SYS ( aswSP+6f3a )
Update your Realtek drivers http://218.210.127.131/downloads/
Code:
Rt86win7.sys        0x906fc000    0x90721000    0x00025000    0x49a65b16    26/02/2009 13:04:22
My System SpecsSystem Spec
29 Jan 2011   #3

Windows 7 Home Premium 32bit
 
 

Thank you for the reply, will uninstall Avast and use MSE.
Not sure what Realtek drivers I have to update, I'm guessing my Ethernet drivers because I think that is the only Realtek component on my PC?
-
Thank you again!
My System SpecsSystem Spec
.


01 Feb 2011   #4

Windows 7 Home Premium 32bit
 
 

It's all sorted now, thank you very much!
My System SpecsSystem Spec
01 Feb 2011   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by SpardaUK View Post
It's all sorted now, thank you very much!
Glad you got it sorted
My System SpecsSystem Spec
Reply

 Problems with BSOD on Shutting Down or Restarting




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