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Windows 7: BSOD problem

29 Jan 2011   #1

Windows 7 Ultimate x64
 
 
BSOD problem

I am running a Win 7 Ultimate 64 bit OS that i reinstalled yesterday and it has allready began to crash. It is a retailed OS and i have only used this type of OS on the system. I have had this computer for a bit longer than a year now and it have ben struggeling all the time i have had it. Thanks for the help!

My System SpecsSystem Spec
.

29 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by maxo93 View Post
I am running a Win 7 Ultimate 64 bit OS that i reinstalled yesterday and it has allready began to crash. It is a retailed OS and i have only used this type of OS on the system. I have had this computer for a bit longer than a year now and it have ben struggeling all the time i have had it. Thanks for the help!

Hi and welcome

Several problems

first ASACPI.sys the 2005 version is a huge cause of BSOD's
ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
Second Your netr 7064.sys driver along with two others are extremely old and need updating
Code:
netr7064.sys    12/27/2006 4:41:31    0x45923fcb    fffff880`06031000    fffff880`06083000        0x00052000                    
skfiltv.sys    8/14/2008 1:48:33    0x48a3d541    fffff880`0574a000    fffff880`05757000        0x0000d000                    
Rt64win7.sys    5/22/2009 9:52:30    0x4a16bc2e    fffff880`040ef000    fffff880`04128000        0x00039000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\012911-21465-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a01000 PsLoadedModuleList = 0xfffff800`02c3ee50
Debug session time: Sat Jan 29 12:05:04.041 2011 (GMT-5)
System Uptime: 0 days 0:39:44.978
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {110c, 2, 1, fffff88007c407cf}

Unable to load image \SystemRoot\system32\DRIVERS\netr7064.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7064.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7064.sys
Probably caused by : netr7064.sys ( netr7064+2d7cf )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000110c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88007c407cf, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ca90e0
 000000000000110c 

CURRENT_IRQL:  2

FAULTING_IP: 
netr7064+2d7cf
fffff880`07c407cf c6401801        mov     byte ptr [rax+18h],1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  DLCInstaller.e

TRAP_FRAME:  fffff88002f22890 -- (.trap 0xfffff88002f22890)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000010f4 rbx=0000000000000000 rcx=fffffa80055eaff0
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88007c407cf rsp=fffff88002f22a20 rbp=0000000000000000
 r8=fffffa80057bfa00  r9=0000000000000000 r10=fffffa800552ae70
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
netr7064+0x2d7cf:
fffff880`07c407cf c6401801        mov     byte ptr [rax+18h],1 ds:7ad0:00000000`0000110c=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a70ca9 to fffff80002a71740

STACK_TEXT:  
fffff880`02f22748 fffff800`02a70ca9 : 00000000`0000000a 00000000`0000110c 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`02f22750 fffff800`02a6f920 : fffffa80`00000000 fffffa80`052f2890 fffffa80`05a74010 fffff880`02a09808 : nt!KiBugCheckDispatch+0x69
fffff880`02f22890 fffff880`07c407cf : fffffa80`055eb000 fffff880`02f22ad0 fffffa80`0552ae70 fffffa80`052f2890 : nt!KiPageFault+0x260
fffff880`02f22a20 fffffa80`055eb000 : fffff880`02f22ad0 fffffa80`0552ae70 fffffa80`052f2890 fffffa80`055eb000 : netr7064+0x2d7cf
fffff880`02f22a28 fffff880`02f22ad0 : fffffa80`0552ae70 fffffa80`052f2890 fffffa80`055eb000 fffffa80`05307d40 : 0xfffffa80`055eb000
fffff880`02f22a30 fffffa80`0552ae70 : fffffa80`052f2890 fffffa80`055eb000 fffffa80`05307d40 00000000`052e8f01 : 0xfffff880`02f22ad0
fffff880`02f22a38 fffffa80`052f2890 : fffffa80`055eb000 fffffa80`05307d40 00000000`052e8f01 00000000`000010f4 : 0xfffffa80`0552ae70
fffff880`02f22a40 fffffa80`055eb000 : fffffa80`05307d40 00000000`052e8f01 00000000`000010f4 fffffa80`0552ae70 : 0xfffffa80`052f2890
fffff880`02f22a48 fffffa80`05307d40 : 00000000`052e8f01 00000000`000010f4 fffffa80`0552ae70 fffff880`07c40a1a : 0xfffffa80`055eb000
fffff880`02f22a50 00000000`052e8f01 : 00000000`000010f4 fffffa80`0552ae70 fffff880`07c40a1a fffffa80`055d7000 : 0xfffffa80`05307d40
fffff880`02f22a58 00000000`000010f4 : fffffa80`0552ae70 fffff880`07c40a1a fffffa80`055d7000 fffffa80`05307ad0 : 0x52e8f01
fffff880`02f22a60 fffffa80`0552ae70 : fffff880`07c40a1a fffffa80`055d7000 fffffa80`05307ad0 fffffa80`02acc2a0 : 0x10f4
fffff880`02f22a68 fffff880`07c40a1a : fffffa80`055d7000 fffffa80`05307ad0 fffffa80`02acc2a0 fffffa80`02acc2a0 : 0xfffffa80`0552ae70
fffff880`02f22a70 fffffa80`055d7000 : fffffa80`05307ad0 fffffa80`02acc2a0 fffffa80`02acc2a0 fffffa80`0552ae70 : netr7064+0x2da1a
fffff880`02f22a78 fffffa80`05307ad0 : fffffa80`02acc2a0 fffffa80`02acc2a0 fffffa80`0552ae70 fffff880`07c4096a : 0xfffffa80`055d7000
fffff880`02f22a80 fffffa80`02acc2a0 : fffffa80`02acc2a0 fffffa80`0552ae70 fffff880`07c4096a fffffa80`055d7000 : 0xfffffa80`05307ad0
fffff880`02f22a88 fffffa80`02acc2a0 : fffffa80`0552ae70 fffff880`07c4096a fffffa80`055d7000 fffffa80`052f2b00 : 0xfffffa80`02acc2a0
fffff880`02f22a90 fffffa80`0552ae70 : fffff880`07c4096a fffffa80`055d7000 fffffa80`052f2b00 fffffa80`00000000 : 0xfffffa80`02acc2a0
fffff880`02f22a98 fffff880`07c4096a : fffffa80`055d7000 fffffa80`052f2b00 fffffa80`00000000 fffffa80`043cb6e0 : 0xfffffa80`0552ae70
fffff880`02f22aa0 fffffa80`055d7000 : fffffa80`052f2b00 fffffa80`00000000 fffffa80`043cb6e0 fffffa80`057bfb20 : netr7064+0x2d96a
fffff880`02f22aa8 fffffa80`052f2b00 : fffffa80`00000000 fffffa80`043cb6e0 fffffa80`057bfb20 fffffa80`052f2b00 : 0xfffffa80`055d7000
fffff880`02f22ab0 fffffa80`00000000 : fffffa80`043cb6e0 fffffa80`057bfb20 fffffa80`052f2b00 00000000`00000018 : 0xfffffa80`052f2b00
fffff880`02f22ab8 fffffa80`043cb6e0 : fffffa80`057bfb20 fffffa80`052f2b00 00000000`00000018 00000000`00000000 : 0xfffffa80`00000000
fffff880`02f22ac0 fffffa80`057bfb20 : fffffa80`052f2b00 00000000`00000018 00000000`00000000 00000000`00000000 : 0xfffffa80`043cb6e0
fffff880`02f22ac8 fffffa80`052f2b00 : 00000000`00000018 00000000`00000000 00000000`00000000 fffffa80`055d7000 : 0xfffffa80`057bfb20
fffff880`02f22ad0 00000000`00000018 : 00000000`00000000 00000000`00000000 fffffa80`055d7000 00000000`00000000 : 0xfffffa80`052f2b00
fffff880`02f22ad8 00000000`00000000 : 00000000`00000000 fffffa80`055d7000 00000000`00000000 fffffa80`05640010 : 0x18


STACK_COMMAND:  kb

FOLLOWUP_IP: 
netr7064+2d7cf
fffff880`07c407cf c6401801        mov     byte ptr [rax+18h],1

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  netr7064+2d7cf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netr7064

IMAGE_NAME:  netr7064.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45923fcb

FAILURE_BUCKET_ID:  X64_0xD1_netr7064+2d7cf

BUCKET_ID:  X64_0xD1_netr7064+2d7cf

Followup: MachineOwner
---------

Finally if I were you I would remove ESET and replace it with Microsoft security essentials

http://download.eset.com/special/ESETUninstaller.exe

http://www.microsoft.com/security_essentials/


Ken J
My System SpecsSystem Spec
30 Jan 2011   #3

Windows 7 Ultimate x64
 
 

Thank you for the help! I dont think the problem is solved though I am shure it must be a problem with my hardware but thanks anyway
My System SpecsSystem Spec
.


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 BSOD problem




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