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Windows 7: BSOD Windows 7

29 Jan 2011   #1

7 Pro 64bit
BSOD Windows 7

This started a few weeks ago and get BSOD multiple times a day.

Attached are the 1st and last mini dump in the folder.

Any help would be appreciated.

On a domain that utilizes Mcafee.

Suspect it may be drivers for a smarttech smartboard but am not sure.

Prevents me from booting unless in safe mode.

My System SpecsSystem Spec
29 Jan 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64

Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000013b00d, page frame number
Arg3: 0000000000000002, current page state
Arg4: 000000000010890c, 0

Debugging Details:




PROCESS_NAME:  iexplore.exe


LAST_CONTROL_TRANSFER:  from fffff80002b0338c to fffff80002a73740

fffff880`072bdf28 fffff800`02b0338c : 00000000`0000004e 00000000`00000099 00000000`0013b00d 00000000`00000002 : nt!KeBugCheckEx
fffff880`072bdf30 fffff800`02ae59f7 : 00000000`00000000 fffff680`00371c30 00000000`00000002 00000000`00000001 : nt!MiBadShareCount+0x4c
fffff880`072bdf70 fffff800`02a47c23 : fffffa80`05219060 fffff700`00008e2a 0000007f`fffffff8 fffff8a0`0135de20 : nt! ?? ::FNODOBFM::`string'+0x3223e
fffff880`072be000 fffff800`02a4668a : fffffa80`05219060 fffffa80`00000003 fffff880`000063cb fffff800`00000000 : nt!MiDeleteAddressesInWorkingSet+0x307
fffff880`072be8b0 fffff800`02d58dcf : fffff8a0`021f8a20 fffff880`072bec20 00000000`00000000 fffffa80`048b0730 : nt!MmCleanProcessAddressSpace+0x96
fffff880`072be900 fffff800`02d31635 : 00000000`000000ff fffffa80`05219301 00000000`7ef7a000 fffffa80`053fc060 : nt!PspExitThread+0x92f
fffff880`072be9c0 fffff800`02a501db : 00000000`00000001 00000000`00000000 fffff880`00961000 00000000`00000000 : nt!PsExitSpecialApc+0x1d
fffff880`072be9f0 fffff800`02a50620 : 00000000`00000000 fffff880`072bea70 fffff800`02d3174c 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`072bea70 fffff800`02a72a37 : fffffa80`048b0730 00000000`05abe928 fffff880`072bebc8 0000007f`ffffffff : nt!KiInitiateUserApc+0x70
fffff880`072bebb0 00000000`75062dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`05abe908 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75062dd9


fffff800`02b0338c cc              int     3


SYMBOL_NAME:  nt!MiBadShareCount+4c

FOLLOWUP_NAME:  MachineOwner



IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c

BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c

Followup: MachineOwner
what I'm seeing basically is the same thing. A memory corruption caused by a bad driver.
however the first dump is clearly a result of
rdyboost.sys ( rdyboost+5063 )

rdyboost is for usb or flash ram mostly, and can be easily disabled.
One of the others will probably have more luck with the primary failure in the newer file.
All I can get out of it is a memory fault caused by internet explorer.
My System SpecsSystem Spec
29 Jan 2011   #3

7 Pro 64bit

How do I do what you are suggesting? I am unclear as what I need to do.

My System SpecsSystem Spec

29 Jan 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64

Sorry what I'm saying is I couldn't trace the actual source of the first dump file outside of memory corruption.
That means either... the memory is corrupted, or a driver is responsible.
I had no luck finding said driver, one of the more experienced debuggers might be able to give you more.
I wouldn't be surprised if the Mcafee networking/security suite is actually to blame.
My System SpecsSystem Spec
03 Feb 2011   #5

7 Pro 64bit

It was the drivers for the smartboard software in the classroom. Cleaning those off fixed the problem.

Thanks for pointing to the drivers.
My System SpecsSystem Spec

 BSOD Windows 7

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