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Windows 7: Having contact Blue-screen Problems, Cant figure it out

30 Jan 2011   #1

Having contact Blue-screen Problems, Cant figure it out

Hello Everyone,

I recently started getting blue screen problems, i looked into the issue a little by using blue-screen view and looking at my mini-dump files, but i'm not familiar enough with this stuff to be able to pinpoint out a problem... It appears to be a problem caused by the Kernel but i don't know where to look from there.

The problem started quite recently, since then i have taken any new hardware out, and deleted drivers to try and pinpoint where the problem could be coming from, but the blue screen has still been popping up, and always at random times.

Ive also experienced a couple hard freezes, even on startup, before windows even begins to load... This is leading me to believe that it may be one of my main pieces of hardware that is failing.

So Ive come here hoping you guys can help me, and possibly pinpoint where my problem might be coming from.

My computer was built my Cyberpower, and is running windows 7 home premium 64bit.

Here are some specs.
AMD Phenom II X4 955(3.2GHz)
4GB (2x2GB) DDR3 1333
500GB SATA-II 3.0Gb/s 7200RPM HDD
24X DVD±R/±RW Dual Layer Drive
NVIDIA GeForce 9800GT 1GB PCI Express Video Card
700w power supply
It has a Gigabyte Mobo in it, not sure what model, i can get it if needed.

I attached what is asked in the BSOD instructions post. If you need anything else just let me know

Thank You

My System SpecsSystem Spec
30 Jan 2011   #2

windows 7 ultimate

Hi yukima and Welcome.

Your latest dump file is pointing towards the Windows System file which is highly unlikely to be the cause.
You have several outdated and old drivers you should take care of.

Usual causes:
System service, Device driver, graphics driver, ?memory

Bugcheck Analysis
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\DOWNLOADS\DUMPS\yukima\012911-14476-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0b000 PsLoadedModuleList = 0xfffff800`03048e50
Debug session time: Sat Jan 29 23:28:26.411 2011 (UTC + 0:00)
System Uptime: 0 days 0:24:43.128
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800031579df, fffff880097ce770, 0}

Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+46f )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800031579df, Address of the instruction which caused the bugcheck
Arg3: fffff880097ce770, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff800`031579df 81bf1806000000040000 cmp dword ptr [rdi+618h],400h

CONTEXT:  fffff880097ce770 -- (.cxr 0xfffff880097ce770)
rax=000000007735940e rbx=0000000000000000 rcx=0000000014043f65
rdx=000000000a444b01 rsi=0000000000000011 rdi=fffbf8a00063e010
rip=fffff800031579df rsp=fffff880097cf140 rbp=fffff8a009328fb3
 r8=0000000000000000  r9=000000000000fffe r10=0000000000000000
r11=fffff880097cf2d8 r12=fffff8a00008c258 r13=0000000000000001
r14=fffff8a009351008 r15=fffff8a009351008
iopl=0         ov up ei pl nz ac po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010a16
fffff800`031579df 81bf1806000000040000 cmp dword ptr [rdi+618h],400h ds:002b:fffbf8a0`0063e628=????????
Resetting default scope




PROCESS_NAME:  taskhost.exe


LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800031579df

fffff880`097cf140 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpKcbCacheLookup+0x46f

fffff800`031579df 81bf1806000000040000 cmp dword ptr [rdi+618h],400h


SYMBOL_NAME:  nt!CmpKcbCacheLookup+46f

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


STACK_COMMAND:  .cxr 0xfffff880097ce770 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+46f

BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+46f

Followup: MachineOwner
Outdated Drivers. Update:

Alpham164.sys Mon Jul 23 08:57:03 2007
Alpham264.sys Tue Mar 20 09:51:03 2007 Ideazon ZBoard/Ideazon ZBoard Fang MM USB HID

nusb3hub.sys Fri Nov 20 10:15:57 2009
nusb3xhc.sys Fri Nov 20 10:16:01 2009 Update your USB 3.0 drivers through your Motherboard Manufacturer.

wacommousefilter.sys Fri Feb 16 18:12:17 2007 Wacom Tablet Mouse Filter

Drivers to Update:

Rt64win7.sys Thu Aug 20 17:05:06 2009 Realtek LAN RTL81xx 7.037

RTKVHD64.sys Tue Dec 08 10:20:05 2009 Realtek HD Audio R2.57

fffff880`149ac000 fffff880`149ea000   1394ohci 1394ohci.sys Tue Jul 14 01:07:12 2009 (4A5BCC30)
fffff880`00f30000 fffff880`00f87000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`09071000 fffff880`09089000   adfs     adfs.SYS     Thu Jun 26 21:52:37 2008 (48640195)
fffff880`02a00000 fffff880`02a8a000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`13c46000 fffff880`13c5c000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`0580e000 fffff880`0581af00   Alpham164 Alpham164.sys Mon Jul 23 08:57:03 2007 (46A45F4F)
fffff880`0583e000 fffff880`05843500   Alpham264 Alpham264.sys Tue Mar 20 09:51:03 2007 (45FFAE87)
fffff880`03da0000 fffff880`03db5000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00d93000 fffff880`00d9e000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`05844000 fffff880`0584d000   aswFsBlk aswFsBlk.SYS Tue Sep 07 15:47:09 2010 (4C86506D)
fffff880`042c1000 fffff880`042fb000   aswMonFlt aswMonFlt.sys Tue Sep 07 15:47:32 2010 (4C865084)
fffff880`02a8a000 fffff880`02a94000   aswRdr   aswRdr.SYS   Tue Sep 07 15:47:47 2010 (4C865093)
fffff880`03d57000 fffff880`03d7a000   aswSP    aswSP.SYS    Tue Sep 07 15:52:07 2010 (4C865197)
fffff880`02b74000 fffff880`02b84000   aswTdi   aswTdi.SYS   Tue Sep 07 15:52:27 2010 (4C8651AB)
fffff880`09b72000 fffff880`09b7d000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00d60000 fffff880`00d69000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00d69000 fffff880`00d93000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff960`00820000 fffff960`00881000   ATMFD    ATMFD.DLL    Wed Oct 20 04:05:45 2010 (4CBE5C89)
fffff880`02ac8000 fffff880`02acf000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03d46000 fffff880`03d57000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0916b000 fffff880`09189000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`00630000 fffff960`00657000   cdd      cdd.dll      Tue Nov 02 04:59:22 2010 (4CCF9AAA)
fffff880`02a95000 fffff880`02abf000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00d02000 fffff880`00d60000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01309000 fffff880`0137c000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`13c1d000 fffff880`13c2d000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`05af8000 fffff880`05b06000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03d28000 fffff880`03d46000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`03d19000 fffff880`03d28000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01274000 fffff880`0128a000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05b84000 fffff880`05bac000   Dot4     Dot4.sys     Tue Jul 14 01:00:16 2009 (4A5BCA90)
fffff880`05bc7000 fffff880`05bd1000   Dot4Prt  Dot4Prt.sys  Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`05b74000 fffff880`05b84000   dot4usb  dot4usb.sys  Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`05ad0000 fffff880`05af2000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`05b12000 fffff880`05b1b000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`05b06000 fffff880`05b12000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`05b1b000 fffff880`05b2e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05b2e000 fffff880`05b3a000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`03eb2000 fffff880`03fa6000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:51:31 2010 (4CCF7CB3)
fffff880`03fa6000 fffff880`03fec000   dxgmms1  dxgmms1.sys  Tue Nov 02 02:50:56 2010 (4CCF7C90)
fffff880`03e9a000 fffff880`03ea7000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`00dea000 fffff880`00dfe000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`0428c000 fffff880`04297000   flpydisk flpydisk.sys Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`00d9e000 fffff880`00dea000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`0138d000 fffff880`01397000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`0123a000 fffff880`01274000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`03e71000 fffff880`03e7e000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`033e7000 fffff800`03430000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`14988000 fffff880`149ac000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`13c2d000 fffff880`13c46000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`03ea7000 fffff880`03eaf080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`05800000 fffff880`0580e000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`090a3000 fffff880`0916b000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`015ea000 fffff880`015f3000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`149ea000 fffff880`149f9000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`042fb000 fffff880`04309000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bc8000 fffff800`00bd2000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`03c0f000 fffff880`03c52000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`012ef000 fffff880`01309000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`015ad000 fffff880`015d8000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`05af2000 fffff880`05af7200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`04309000 fffff880`0431e000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0581b000 fffff880`0583e000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ce1000 fffff880`00cee000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`05bd1000 fffff880`05bdf000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`03c00000 fffff880`03c0f000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04297000 fffff880`042a4000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`09189000 fffff880`091a1000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`091a1000 fffff880`091ce000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`09000000 fffff880`0904e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`0904e000 fffff880`09071000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`02b2d000 fffff880`02b38000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f90000 fffff880`00f9a000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01291000 fffff880`012ef000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`03d0e000 fffff880`03d19000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`015d8000 fffff880`015ea000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`0145b000 fffff880`0154d000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`13c80000 fffff880`13c8c000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04371000 fffff880`04384000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`13c8c000 fffff880`13cbb000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`042ac000 fffff880`042c1000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`013f1000 fffff880`01400000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02b84000 fffff880`02bc9000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`0154d000 fffff880`015ad000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`02b38000 fffff880`02b49000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03d02000 fffff880`03d0e000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e0b000 fffff800`033e7000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`0105a000 fffff880`011fd000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`02abf000 fffff880`02ac8000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0421b000 fffff880`04232000   nusb3hub nusb3hub.sys Fri Nov 20 10:15:57 2009 (4B066C5D)
fffff880`03e00000 fffff880`03e30000   nusb3xhc nusb3xhc.sys Fri Nov 20 10:16:01 2009 (4B066C61)
fffff880`14930000 fffff880`14931180   nvBridge nvBridge.kmd Sat Jan 08 01:57:22 2011 (4D27C482)
fffff880`13cd5000 fffff880`1492fd00   nvlddmkm nvlddmkm.sys Sat Jan 08 02:07:22 2011 (4D27C6DA)
fffff880`0431e000 fffff880`04371000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`02bd2000 fffff880`02bf8000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`13c00000 fffff880`13c1d000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00fda000 fffff880`00fef000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f9a000 fffff880`00fcd000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fef000 fffff880`00fff000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0137c000 fffff880`0138d000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`094c9000 fffff880`0956f000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`05a93000 fffff880`05ad0000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cee000 fffff880`00d02000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`13c5c000 fffff880`13c80000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03dbe000 fffff880`03dd9000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03dd9000 fffff880`03dfa000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`13cbb000 fffff880`13cd5000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03cb1000 fffff880`03d02000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`02b12000 fffff880`02b1b000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02b1b000 fffff880`02b24000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02b24000 fffff880`02b2d000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01200000 fffff880`0123a000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`04384000 fffff880`0439c000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`03e32000 fffff880`03e71000   Rt64win7 Rt64win7.sys Thu Aug 20 17:05:06 2009 (4A8D7432)
fffff880`05875000 fffff880`05a92300   RTKVHD64 RTKVHD64.sys Tue Dec 08 10:20:05 2009 (4B1E2855)
fffff880`0956f000 fffff880`0957a000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`03fec000 fffff880`03ff8000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03c65000 fffff880`03c82000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0144a000 fffff880`01452000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`09a3a000 fffff880`09ad0000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`09400000 fffff880`09467000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`0957a000 fffff880`095a7000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`03eb0000 fffff880`03eb1480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`095a7000 fffff880`095b9000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`02b67000 fffff880`02b74000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`02b49000 fffff880`02b67000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`03c9d000 fffff880`03cb1000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00500000 fffff960`0050a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03d7a000 fffff880`03da0000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`03c52000 fffff880`03c64000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`05bdf000 fffff880`05bf9c00   usbaudio usbaudio.sys Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`05b3a000 fffff880`05b57000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`03e30000 fffff880`03e31f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`03e89000 fffff880`03e9a000   usbehci  usbehci.sys  Sat Oct 24 05:27:33 2009 (4AE28235)
fffff880`04232000 fffff880`0428c000   usbhub   usbhub.sys   Sat Oct 24 05:28:24 2009 (4AE28268)
fffff880`03e7e000 fffff880`03e89000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`14932000 fffff880`14988000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`05b68000 fffff880`05b74000   usbprint usbprint.sys Tue Jul 14 01:38:18 2009 (4A5BD37A)
fffff880`05b57000 fffff880`05b68000   usbscan  usbscan.sys  Tue Jul 14 01:35:32 2009 (4A5BD2D4)
fffff880`05bac000 fffff880`05bc7000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`00fcd000 fffff880`00fda000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`02acf000 fffff880`02add000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`02add000 fffff880`02b02000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01397000 fffff880`013e3000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`01043000 fffff880`01059000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`042a4000 fffff880`042ac000   wacommousefilter wacommousefilter.sys Fri Feb 16 18:12:17 2007 (45D5F401)
fffff880`03ff8000 fffff880`03ffaa00   wacomvhid wacomvhid.sys Tue Sep 22 00:29:14 2009 (4AB80C4A)
fffff880`03c82000 fffff880`03c9d000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02b02000 fffff880`02b12000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e7d000 fffff880`00f21000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f21000 fffff880`00f30000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02bc9000 fffff880`02bd2000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c0000   win32k   win32k.sys   Wed Oct 20 04:08:46 2010 (4CBE5D3E)
fffff880`03db5000 fffff880`03dbe000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f87000 fffff880`00f90000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`0584d000 fffff880`0586e000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`09ad0000 fffff880`09b01000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`09b01000 fffff880`09b72000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`013e3000 fffff880`013f1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`015f3000 fffff880`015ff000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01452000 fffff880`0145b000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01030000 fffff880`01043000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
My System SpecsSystem Spec
31 Jan 2011   #3


I updated all the drivers you mentioned and a couple others. I haven't crashed yet, so we might be good. crossing my fingers.

My System SpecsSystem Spec

01 Feb 2011   #4


I crashed twice today... When i blue screened the first time a dump file wasn't created for some reason, but the second time around it did.

I Attached the required zip bellow.

Thank You
My System SpecsSystem Spec
01 Feb 2011   #5

64-bit Windows 8.1 Pro

The dmp(s) point to ntkrnlmp.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. You need to enable driver verifier to help pinpoint the faulty driver...

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part). Upload the new .dmp files as they occur.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41287, 7fef0b30000, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42ba5 )

Followup: MachineOwner
These drivers are out of date and need to be updated....
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0) ... CD-ROM Class Filter Driver by Gear Software ... GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering
wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401) ... Wacom(tablet) Mouse Filter ... Wacom Hardware Drivers
My System SpecsSystem Spec
02 Feb 2011   #6


I can't even get the computer to start up anymore... I didn't make any changes since i last uploaded my dump files. The computer is crashing on the boot menu, freezing solid, so i cant even choose if i want to start in safe mode etc. I got it started in safe mode once, and it frooze in there also.

I'm leaning towards this being a failed piece of key hardware in my system. Because its crashing before drivers are even loaded (I think)... Or maybe im wrong i dont know.
My System SpecsSystem Spec
02 Feb 2011   #7

Windows 7 Professional x64

Yes, that does sound like a hardware problem. Specifically, I would guess RAM, but I suppose the hard drive would be my next guess.

Create a Memtest86 CD or USB drive, and boot from that; see this guide: RAM - Test with Memtest86+

The DOS version of SeaTools is worth a shot for your hard drive.
My System SpecsSystem Spec
02 Feb 2011   #8


Well, I updated the drivers that Tews Pointed out. I noticed that my computer would crash as soon as my usb wireless adapter would go in, I got rid of the driver, tried to put a new one in, but no luck there. So i know the adapter is part of the problem, but ive still crashed without it in there.

I haven't done the memory test yet, Ill let that run over night tonight on one stick. I noticed when i opened my computer up that the heat sink over my north bridge is really loose, are these things usually glued down? Although it is being held on with the little spring pin things.

I'm uploading my newest dumps so you guys can take a look to see if anything else has popped up. The tag in the blue-screen is now mentioning something about memory corruption.

I really appreciate all the help from you all.

My System SpecsSystem Spec
03 Feb 2011   #9


So i did the Memtests, 10+ passes on each stick, all sticks came back with no errors.
My System SpecsSystem Spec
03 Feb 2011   #10

Windows 7 Professional x64

Have you run Memtest on all the sticks at the same time? If not, try doing so.

Also run the hard drive diagnostic I mentioned in Post 7.
My System SpecsSystem Spec

 Having contact Blue-screen Problems, Cant figure it out

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