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| 31 Jan 2011 | #1 |
| | BSOD Crashes, driver related? I've been having problems for a few days now. At first I thought it was driver related as one of my hardware devices was showing up as 'Unknown' but that's been taken care of. I thought I had cured it because I didn't get BSOD for a couple days, but I've gotten it 3 times today. Kernel-power (41); bugcheckcode 10 Here is the link to the exact computer I purchased last week. When I got it, it was full of HP bloatware, so I did a clean install of Windows 7 Home Premium 64 bit. http://www.shopping.hp.com/store/pro...rowse1/PDP_PDP I've been googling for about 2 hours trying to figure out what my problem is, but I'm not that much of a computer tech, so I'm having a very difficult time understanding what things mean, (hex codes and debugging and such). I'm hoping someone could sort of walk me through it a bit, or at least be able to help me specify exactly what is wrong. Thanks in advance. Last edited by Forerunner343; 01 Feb 2011 at 10:05 AM.. |
My System Specs | |
| 01 Feb 2011 | #2 |
| | Hi Forerunner343 and Welcome. You've discovered the joys of O.E.M. Bloatware! The only problem is that the "bloatware" often contains drivers essential to the running of that particular manufacturer of PC/Laptop. Do you still have: (a) The OEM's Recovery Partition, or (b) The OEM Recovery disk (not likely these days). I'd suggest re-installing the bloated HP set up. Then remove all the bloat you don't want, doing a thorough job of removing all remnants of said bloat. Download and install Windows critical/security Updates (not drivers I add). Download driver updates from HP/Mobo Mfr.. Then make a backup of your bloat free system **. If When!! in the future your system goes belly up you can re-install your nice clean, bloat free, up to [i](that9/i] date OEM system. **This would be even better if you'd be happy to play around until SP1 is officially released to Joe Public (through Updates). Then you could make a backup of a SP1 compliant setup. BTW Your link doesn't work without having to log in. Well, it doesn't for me over here in Blighty. Bugcheck Analysis Code: Loading Dump File [D:\ DOWNLOADS\1_31_11\Windows_NT6_BSOD_jcgriff2\013111-17612-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\XSymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0280f000 PsLoadedModuleList = 0xfffff800`02a4ce50
Debug session time: Tue Feb 1 03:11:13.828 2011 (UTC + 0:00)
System Uptime: 0 days 0:36:30.467
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {8, 2, 1, fffff8000288b3f2}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+f2 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000288b3f2, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ab70e0
0000000000000008
CURRENT_IRQL: 2
FAULTING_IP:
nt!KiTimerExpiration+f2
fffff800`0288b3f2 48894808 mov qword ptr [rax+8],rcx
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
TRAP_FRAME: fffff88002f1baa0 -- (.trap 0xfffff88002f1baa0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff880009eb528
rdx=000000000000007d rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000288b3f2 rsp=fffff88002f1bc30 rbp=000000000002247d
r8=fffffa8003576420 r9=00000000000000c2 r10=000000000000007d
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac po cy
nt!KiTimerExpiration+0xf2:
fffff800`0288b3f2 48894808 mov qword ptr [rax+8],rcx ds:0d20:00000000`00000008=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8000287eca9 to fffff8000287f740
STACK_TEXT:
fffff880`02f1b958 fffff800`0287eca9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`02f1b960 fffff800`0287d920 : fffffa80`04a2c300 00000005`199ed4e2 00000000`0002247d 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f1baa0 fffff800`0288b3f2 : fffffa80`04730050 fffff880`0427bd83 fffffa80`04730050 fffffa80`04c595a0 : nt!KiPageFault+0x260
fffff880`02f1bc30 fffff800`0288acb7 : 00000001`7daefdc2 00000001`0002247d 00000001`7daefdbe 00000000`0000007d : nt!KiTimerExpiration+0xf2
fffff880`02f1bcd0 fffff800`02887eea : fffff880`009e8180 fffff880`009f2f40 00000000`00000000 fffff880`0426cdb0 : nt!KiRetireDpcList+0x277
fffff880`02f1bd80 00000000`00000000 : fffff880`02f1c000 fffff880`02f16000 fffff880`02f1bd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiTimerExpiration+f2
fffff800`0288b3f2 48894808 mov qword ptr [rax+8],rcx
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!KiTimerExpiration+f2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9
FAILURE_BUCKET_ID: X64_0xA_nt!KiTimerExpiration+f2
BUCKET_ID: X64_0xA_nt!KiTimerExpiration+f2
Followup: MachineOwner Code: fffff880`0498d000 fffff880`0499a000 Accelerometer Accelerometer.sys Fri Jul 16 16:02:38 2010 (4C40748E)
fffff880`00e60000 fffff880`00eb7000 ACPI ACPI.sys Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`01800000 fffff880`0188a000 afd afd.sys Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`049b8000 fffff880`049ce000 AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`02c55000 fffff880`02c6a000 amdppm amdppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00e10000 fffff880`00e1b000 amdxata amdxata.sys Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`0477a000 fffff880`04785000 asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00fbf000 fffff880`00fc8000 atapi atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fc8000 fffff880`00ff2000 ataport ataport.SYS Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`04419000 fffff880`04588000 athrx athrx.sys Tue Sep 22 03:47:11 2009 (4AB83AAF)
fffff880`03a30000 fffff880`041ec000 atikmdag atikmdag.sys Mon Sep 20 02:47:42 2010 (4C96BD3E)
fffff880`02c6a000 fffff880`02cb4000 atikmpag atikmpag.sys Mon Sep 20 02:21:01 2010 (4C96B6FD)
fffff880`00f28000 fffff880`00f34000 BATTC BATTC.SYS Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`01932000 fffff880`01939000 Beep Beep.SYS Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`02c1e000 fffff880`02c2f000 blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`02b6f000 fffff880`02b8d000 bowser bowser.sys Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`00660000 fffff960`00687000 cdd cdd.dll unavailable (00000000)
fffff880`018ff000 fffff880`01929000 cdrom cdrom.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00c91000 fffff880`00d51000 CI CI.dll Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01897000 fffff880`018c7000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c33000 fffff880`00c91000 CLFS CLFS.SYS Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0499a000 fffff880`0499e500 CmBatt CmBatt.sys Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01179000 fffff880`011ec000 cng cng.sys Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00f1f000 fffff880`00f28000 compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`049a8000 fffff880`049b8000 CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`045c9000 fffff880`045d7000 crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02c00000 fffff880`02c1e000 dfsc dfsc.sys Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`02de4000 fffff880`02df3000 discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`015e7000 fffff880`015fd000 disk disk.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04bb1000 fffff880`04bd3000 drmk drmk.sys Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`045d7000 fffff880`045e3000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`018c7000 fffff880`018da000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`041ec000 fffff880`041f7000 dump_msahci dump_msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02df3000 fffff880`02dff000 Dxapi Dxapi.sys Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`042e2000 fffff880`043d6000 dxgkrnl dxgkrnl.sys Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`04200000 fffff880`04246000 dxgmms1 dxgmms1.sys Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`01107000 fffff880`0111b000 fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`010bb000 fffff880`01107000 fltmgr fltmgr.sys Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01211000 fffff880`0121b000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`00e1b000 fffff880`00e55000 fvevol fvevol.sys Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01000000 fffff880`0104a000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`02deb000 fffff800`02e34000 hal hal.dll Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04246000 fffff880`0426a000 HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`04b18000 fffff880`04b74000 HdAudio HdAudio.sys Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`04595000 fffff880`045ae000 HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`04a3c000 fffff880`04a44080 HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`04a2e000 fffff880`04a3c000 hidusb hidusb.sys Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`015dd000 fffff880`015e7000 hpdskflt hpdskflt.sys Fri Jul 16 16:02:38 2010 (4C40748E)
fffff880`02aa7000 fffff880`02b6f000 HTTP HTTP.sys Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`015d4000 fffff880`015dd000 hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`042c0000 fffff880`042de000 i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`043d6000 fffff880`043e5000 kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00b9f000 fffff800`00ba9000 kdcom kdcom.dll Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04a54000 fffff880`04a97000 ks ks.sys Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`013de000 fffff880`013f8000 ksecdd ksecdd.sys Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`04bd3000 fffff880`04bd8200 ksthunk ksthunk.sys Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`026ac000 fffff880`026c1000 lltdio lltdio.sys Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`01096000 fffff880`010b9000 luafv luafv.sys Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c12000 fffff880`00c1f000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`018da000 fffff880`018e8000 monitor monitor.sys Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0497e000 fffff880`0498d000 mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04a45000 fffff880`04a52000 mouhid mouhid.sys Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fa5000 fffff880`00fbf000 mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02b8d000 fffff880`02ba5000 mpsdrv mpsdrv.sys Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`02ba5000 fffff880`02bd2000 mrxsmb mrxsmb.sys Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`02a00000 fffff880`02a4e000 mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`02a4e000 fffff880`02a71000 mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`00ff2000 fffff880`00ffd000 msahci msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`01997000 fffff880`019a2000 Msfs Msfs.SYS Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00ec0000 fffff880`00eca000 msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0111b000 fffff880`01179000 msrpc msrpc.sys Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02dd9000 fffff880`02de4000 mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`015c2000 fffff880`015d4000 mup mup.sys Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014d0000 fffff880`015c2000 ndis ndis.sys Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`049f2000 fffff880`049fe000 ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`02714000 fffff880`02727000 ndisuio ndisuio.sys Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`03a00000 fffff880`03a2f000 ndiswan ndiswan.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04b03000 fffff880`04b18000 NDProxy NDProxy.SYS Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02d3e000 fffff880`02d4d000 netbios netbios.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02cb4000 fffff880`02cf9000 netbt netbt.sys Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`019a2000 fffff880`019b3000 Npfs Npfs.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02dcd000 fffff880`02dd9000 nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`0280f000 fffff800`02deb000 nt ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`0123b000 fffff880`013de000 Ntfs Ntfs.sys Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`01929000 fffff880`01932000 Null Null.SYS Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`026c1000 fffff880`02714000 nwifi nwifi.sys Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`02d02000 fffff880`02d28000 pacer pacer.sys Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00f0a000 fffff880`00f1f000 partmgr partmgr.sys Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00eca000 fffff880`00efd000 pci pci.sys Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00e00000 fffff880`00e10000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01200000 fffff880`01211000 pcw pcw.sys Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`0273f000 fffff880`027e5000 peauth peauth.sys Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`04b74000 fffff880`04bb1000 portcls portcls.sys Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c1f000 fffff880`00c33000 PSHED PSHED.dll Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`049ce000 fffff880`049f2000 rasl2tp rasl2tp.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04800000 fffff880`0481b000 raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`019de000 fffff880`019ff000 raspptp raspptp.sys Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`043e5000 fffff880`043ff000 rassstp rassstp.sys Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02d7c000 fffff880`02dcd000 rdbss rdbss.sys Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`0197c000 fffff880`01985000 RDPCDD RDPCDD.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01985000 fffff880`0198e000 rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0198e000 fffff880`01997000 rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01493000 fffff880`014cd000 rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`02727000 fffff880`0273f000 rspndr rspndr.sys Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02a71000 fffff880`02a7c000 secdrv secdrv.SYS Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`0148b000 fffff880`01493000 spldr spldr.sys Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`04642000 fffff880`046d8000 srv srv.sys Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`02600000 fffff880`02667000 srv2 srv2.sys Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`02bd2000 fffff880`02bff000 srvnet srvnet.sys Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`0481b000 fffff880`0481c480 swenum swenum.sys Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`04821000 fffff880`0497c000 SynTP SynTP.sys Sat Sep 11 02:09:32 2010 (4C8AD6CC)
fffff880`01601000 fffff880`017fe000 tcpip tcpip.sys Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`02a7c000 fffff880`02a8e000 tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`019d1000 fffff880`019de000 TDI TDI.SYS Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`019b3000 fffff880`019d1000 tdx tdx.sys Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02d68000 fffff880`02d7c000 termdd termdd.sys Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00480000 fffff960`0048a000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`02c2f000 fffff880`02c55000 tunnel tunnel.sys Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04a97000 fffff880`04aa9000 umbus umbus.sys Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`04bd9000 fffff880`04bf6000 usbccgp usbccgp.sys Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`0497c000 fffff880`0497df00 USBD USBD.SYS Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04400000 fffff880`04411000 usbehci usbehci.sys Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04aa9000 fffff880`04b03000 usbhub usbhub.sys Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`045eb000 fffff880`045f6000 usbohci usbohci.sys Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`0426a000 fffff880`042c0000 USBPORT USBPORT.SYS Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`045ae000 fffff880`045c9000 USBSTOR USBSTOR.SYS Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`04a00000 fffff880`04a2d200 usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00efd000 fffff880`00f0a000 vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01939000 fffff880`01947000 vga vga.sys Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01947000 fffff880`0196c000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00f34000 fffff880`00f49000 volmgr volmgr.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00f49000 fffff880`00fa5000 volmgrx volmgrx.sys Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`0104a000 fffff880`01096000 volsnap volsnap.sys Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`04588000 fffff880`04595000 vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`02d28000 fffff880`02d3e000 vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`02d4d000 fffff880`02d68000 wanarp wanarp.sys Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`0196c000 fffff880`0197c000 watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00d51000 fffff880`00df5000 Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00c00000 fffff880`00c0f000 WDFLDR WDFLDR.SYS Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02cf9000 fffff880`02d02000 wfplwf wfplwf.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00320000 win32k win32k.sys unavailable (00000000)
fffff880`0499f000 fffff880`049a8000 wmiacpi wmiacpi.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00eb7000 fffff880`00ec0000 WMILIB WMILIB.SYS Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`0268b000 fffff880`026ac000 WudfPf WudfPf.sys Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`046d8000 fffff880`04709000 WUDFRd WUDFRd.sys Tue Jul 14 01:06:06 2009 (4A5BCBEE)
Unloaded modules:
fffff880`04709000 fffff880`0477a000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00071000
fffff880`018c7000 fffff880`018d5000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`018d5000 fffff880`018e1000 dump_pciidex
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff880`018e1000 fffff880`018ec000 dump_msahci.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
fffff880`018ec000 fffff880`018ff000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
fffff880`04595000 fffff880`045eb000 Rt64win7.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00056000 |
| My System Specs |
| 01 Feb 2011 | #3 |
| | The dmp(s) point to ntkrnlmp.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. You need to enable driver verifier to help pinpoint the faulty driver... - Go to Start and type in "verifier" (without the quotes) and press Enter - Select "Create custom settings (for code developers)" and click "Next" - Select "Select individual settings from a full list" and click "Next" - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next" - Select "Select driver names from a list" and click "Next" Then select all drivers NOT provided by Microsoft and click "Next" - Select "Finish" on the next page. Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part). Upload the new .dmp files as they occur. |
| My System Specs |
| . |
| |
| 01 Feb 2011 | #4 |
| | UGH, that's so much more work than I want to do. I do still have my recover partition, but when I did the clean install I deleted the a partition called HP_TOOLS. Not sure if that's going to cause problems or not. Also, if it's just driver related, shouldn't I be able to just get the driver updates I need from the makers? I would rather avoid having to go through all of HPs shennanigans. EDIT: Sorry Tews, I didn't mean to ignore you. I'm at work and seeing your reply just now. Thanks for the advice. I will apply these new settings when I get home and will post the new dump after crash. As of right now, I'm not really sure what is making it crash. I'm usually just browsing (via firefox) or listening/ripping music. Last edited by Forerunner343; 01 Feb 2011 at 09:04 AM.. |
| My System Specs |
| 01 Feb 2011 | #5 |
| | Okay, I enabled the driver verifier, rebooted, and then got a BSOD. All I did was open up firefox get a few tabs going, checked weather.com and started a severe weather video and then it crashed. I tried doing the same thing again, but no crash this time :/ anyways, I've attached the new dump. Let me know what you think. |
| My System Specs |
| 01 Feb 2011 | #6 |
| | None of these .dmp files were generated by driver verifier, and are not what we want.. Please delete all of these .dmp files, and wait for the system to crash, then upload the new .dmp files as they occur...  |
| My System Specs |
| 01 Feb 2011 | #7 |
| | Was it something I did wrong that caused the files to be generated by something other than the driver verifier? |
| My System Specs |
| 01 Feb 2011 | #8 |
| | Not necessarily, just leave driver verifier enabled, and continue to use your system until it crashes... |
| My System Specs |
| 01 Feb 2011 | #9 |
| | I went through the verifier process again and it told me no settings were changed. Is there a way I can check to make sure it's enabled? |
| My System Specs |
| 01 Feb 2011 | #10 |
| | Just make sure that the old files are deleted, and wait for driver verifier to generate new ones... |
| My System Specs |
 |
BSOD Crashes, driver related? problems?
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