leachhogan
New member
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Hi, my Dell 1558 continues to crash with Locale ID: 2057, sometimes it crashes with a black screen and the speakers make a rumbling sound then restarts, othertimes its a black screen and multi-coloured lines, and now its crashing when I log into windows! So i'm now writing this in safe mode. I've attached two of the error messages below and attached three dump files.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000352B852
BCP3: 0000000000000000
BCP4: 0000000000000058
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020111-25350-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-48157-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
------------------------------------------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800030972B3
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020111-35271-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-55863-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can someone please help??
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000352B852
BCP3: 0000000000000000
BCP4: 0000000000000058
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020111-25350-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-48157-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
------------------------------------------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800030972B3
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020111-35271-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-55863-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can someone please help??
My Computer
At a glance
Windows 7 Home Premium 64bitIntel Core I3 M3504GB (4096MB) DDR3 1066MHzATI Mobility RADEON HD 5470 Graphics with 102...
- Computer Manufacturer/Model Number
- Dell Studio 1558
- OS
- Windows 7 Home Premium 64bit
- CPU
- Intel Core I3 M350
- Motherboard
- ?
- Memory
- 4GB (4096MB) DDR3 1066MHz
- Graphics Card(s)
- ATI Mobility RADEON HD 5470 Graphics with 1024MB RAM
- Sound Card
- IDT High Definition Audio
- Monitor(s) Displays
- 15.6" 1366x768 Widescreen Display with TrueLife
- Hard Drives
- Toshiba MK5056GSY ATA 500GB (SATA) 7200 RPM