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Windows 7: BSOD caused by bugcheck

09 Feb 2011   #11
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by jcrandall View Post
I can sure use some help , so if someone has a chance to take a look at my recent .dmp files I would really appreciate it.
thanks!
Hi! jcrandall, welcome to 7F

I took a look at your griff2 file and you have multiple errors.
  • PnP
  • MPTelemetry
  • CBS Log files
  • Windows update
At this point I do not want to suggest a clean re-install, but would it be possible to run a chkdisk?
Disk Check

Then post back........

We may want to run a scf \scanow then:
SFC /SCANNOW Command - System File Checker

Are you able to retrieve a smartdisk Health report from your HDD?

If you can boot into safe mode with networking you could use this link: Download Everest Home Edition 2.20 Free - Everest Home Edition - a freeware system information, system diagnostics and benchmarking solution - Softpedia to retrieve a health report.


My System SpecsSystem Spec
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11 Feb 2011   #12
jcrandall

Windows7 Professional 64 bit
 
 

Hi,
I ran both the system scan and the disk scan last night. The system scan reported that it was not able to repair all of the files. I turnd the computer back on this afternoon and attempted to run the system scan again. I wsa not able to complete the scan before it crashed. I then attempted to download the .dmp files. Same problem, before it could complete the task, it would crash. I attempted to reply on this forum in Firefox, but Firefox would crash. would do you think is causing all the problems? If the computer becomes stable, I will send the .dmp files and the health report. Am I looking at a reinstall of windows 7?
My System SpecsSystem Spec
11 Feb 2011   #13
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by jcrandall View Post
Am I looking at a reinstall of windows 7?
At this point what do you have to lose?

Make sure you have the newest drivers for your HDD's!

Just so we are on the same page follow this tutorial:
SSD / HDD : Optimize for Windows Reinstallation
My System SpecsSystem Spec
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18 Feb 2011   #14
jcrandall

Windows7 Professional 64 bit
 
 

Before I went ahead and reloaded Windows, I gave the chkdsk another try. The system was stable all weeekend. I took the bold move and shut the computer down for an evening. When I started it back up I would get a couple BSOD and then it would stabilize. I have include my most recent dump files. If you can take a look at it and hopefully all I have is some driver causing all the problems.
Thanks for all the help, it has been greatly appreciated.
My System SpecsSystem Spec
18 Feb 2011   #15
jcrandall

Windows7 Professional 64 bit
 
 

I ran downloaded the dump files again. I didn't run the first one as administrator.
My System SpecsSystem Spec
19 Feb 2011   #16
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Update this driver
Code:
Rt64win7.sys  Thu Feb 26 22:04:13 2009
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://218.210.127.131/
My System SpecsSystem Spec
20 Feb 2011   #17
jcrandall

Windows7 Professional 64 bit
 
 

I updated the driver that you suggested, and so far no BSOD's. I have shut own and restarted several times and no crashes. I think that maybe we got it fixed!!
Thanks again for the all the help!!
My System SpecsSystem Spec
20 Feb 2011   #18
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

That is good news! Thanks Dean for helping out here!
My System SpecsSystem Spec
21 Feb 2011   #19
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Glad you got it working.

Let me know if you need anything else.
My System SpecsSystem Spec
Reply

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