BSOD's and random crashes - Looking for reasons


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD's and random crashes - Looking for reasons


    Hello all,

    I'm having problems with my computer. I'm getting random freezes and BSOD's. I tried to use windbg and downloaded the symbols to determine the cause, but the program will NOT accept my symbols. I tried all packages of symbols from the microsoft website, but none work. The program keeps whining about ntoskrnl.exe.

    So my question is, can anybody here help me on the route to the culprit? Thanks!
    I've added the minidumps as u can see.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    ride277 said:
    Hello all,

    I'm having problems with my computer. I'm getting random freezes and BSOD's. I tried to use windbg and downloaded the symbols to determine the cause, but the program will NOT accept my symbols. I tried all packages of symbols from the microsoft website, but none work. The program keeps whining about ntoskrnl.exe.

    So my question is, can anybody here help me on the route to the culprit? Thanks!
    I've added the minidumps as u can see.
    Several problems

    1-sptd.sys used in daemon tools and alcohol. A huge cause of BSOD's
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

    You can use MagicDisc as an alternative.

    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


    2-Symantec/Norton Ghost needs to be removed
    ftp://ftp.symantec.com/public/englis...moval_Tool.exe


    3-Testdriveunlimited caused a memory exception test your memory

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.
      My Computer


  3. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #3

    Hello ride277 and welcome to Seven Forums,

    I would first remove Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious for causing BSOD. Use this SPTD uninstaller when you are done: DuplexSecure - Downloads

    Next, update those drivers...
    usbfilter.sys Sat Apr 04 00:39:51 2009
    Part of AMD SB700 Chipsets
    AMD.com | Support & Downloads

    v2imount.sys Thu Dec 13 08:08:40 2007
    Norton Ghost Software
    Uninstall this (if you really need it, what do you need to use it for?)

    lirsgt.sys Mon May 18 01:06:57 2009
    Copy Protection platform developed by Tages SA
    Remove ALL Tages Software. Tages is a known cause of BSOD.

    atksgt.sys Mon May 18 01:36:34 2009
    Copy Protection platform developed by Tages SA
    See Above

    AtiPcie.sys Wed May 06 03:00:22 2009
    ATI PCIe Chipset
    Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
    Do you use Speedfan Software? If not, remove it.

    Regards...
    Dean
      My Computer


  4. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thanks for the replies! :)

    To answer your question, I use that (Norton Ghost) to make backups of my whole C:\ partition so I don't forget to make backups of certain folders. I mostly do this when I reinstall windows. I make a full backup of everything to avoid forgetting certain maps.

    Time for a new piece of software that does the same, but works with win 7.

    I'll do all you suggested right now.

    THANX AGAIN!
    Last edited by ride277; 03 Feb 2011 at 22:34.
      My Computer


  5. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #5

    I use Acronis to back up my files - maybe you want to give it a try?
      My Computer


 

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