New BSOD issues.

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  1. Posts : 30
    Windows 7 Home Premium 32bit
       #1

    New BSOD issues.


    Hi. I am going to make sure I try to give you all the information requested when it comes to the BSOD errors.

    OS- Windows 7 32 BIT. - This was upgraded 8/10 from place of purchase of laptop. I have the cd.

    Original OS Windows Vista.

    Have only owned system for a little over 2 years.

    OS is only six months old. (Windows Seven)

    In a nut shell, I have had 2 hard drives and a motherboard replaced in a little over two years. I think this laptop maybe a lemon. But I figured I would try here first.

    I am getting the BSOD about twice a month. I have Tune Up Utilities to check for registry errors and such.

    I am running ESET along with Malwarebytes anti-virus software.

    Attached is the zip files that you requested. All help is appreciated and I Thank You in advance.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    It appears ccleaner has removed your mini dump files, the folder contains none.

    Software log indicates a massive number of failed update attempts along with crashes and hangs from just about every common app on the computer though.
    Let's give a shot at enabling driver verifier to see if that can create some dump files for us. The following link will walk you through that.
    Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 30
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Thanks for your quick response Maguscreed.

    After I follow these directions, do I re-zip new files for you?
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    yes just run through the bsod instructions again and post a new one. It will hopefully contain some dump files to work off this time.
      My Computer


  5. Posts : 30
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Okay Thank You.

    I will start that I had to 'restore' as my system would not load after doing this. I did see that this may happen, I am just hoping that the files are now still saved.

    I did notice in the system where I was to check the drivers, there was a few dump reports.

    Here you go!
      My Computer


  6. Posts : 30
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    One more Report


    Just to make sure I also re-entered the drivers for the dump files only.

    Please let me know if this helps or you need anything else!
      My Computer


  7. Posts : 6,668
    Windows 7 x64
       #7

    dump files aren't really turning up for you. I noticed something you said though.

    Remove ESET and replace it with
    http://www.microsoft.com/security_essentials/
    Keep Malwarebytes, I do not know of it being the cause of any crashes in win 7. ESET on the other hand I have seen cause issues.
      My Computer


  8. Posts : 30
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    Hmm. Okay. I will do.

    Let me ask you, why are the dump files not being recorded? Also, this could be a hardware issue, Yes?

    I am asking due to my warranty ending 8/11. In my experience, every time the BSOD starts, I have brought it in and they have had to replace one or more things.

    What would be your opinion?
      My Computer


  9. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #9

    In regard to Magus advice - use this KB article from ESET to remove.. How do I manually uninstall my ESET security product? - ESET Knowledgebase
      My Computer


  10. Posts : 30
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    Thanks Dean!

    In regards to my follow up questions, what would your opinion be?
      My Computer


 
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