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Windows 7: New BSOD issues.

02 Feb 2011   #1

Windows 7 Home Premium 32bit
 
 
New BSOD issues.

Hi. I am going to make sure I try to give you all the information requested when it comes to the BSOD errors.

OS- Windows 7 32 BIT. - This was upgraded 8/10 from place of purchase of laptop. I have the cd.

Original OS Windows Vista.

Have only owned system for a little over 2 years.

OS is only six months old. (Windows Seven)

In a nut shell, I have had 2 hard drives and a motherboard replaced in a little over two years. I think this laptop maybe a lemon. But I figured I would try here first.

I am getting the BSOD about twice a month. I have Tune Up Utilities to check for registry errors and such.

I am running ESET along with Malwarebytes anti-virus software.

Attached is the zip files that you requested. All help is appreciated and I Thank You in advance.

My System SpecsSystem Spec
.

02 Feb 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It appears ccleaner has removed your mini dump files, the folder contains none.

Software log indicates a massive number of failed update attempts along with crashes and hangs from just about every common app on the computer though.
Let's give a shot at enabling driver verifier to see if that can create some dump files for us. The following link will walk you through that.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
02 Feb 2011   #3

Windows 7 Home Premium 32bit
 
 

Thanks for your quick response Maguscreed.

After I follow these directions, do I re-zip new files for you?
My System SpecsSystem Spec
.


02 Feb 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yes just run through the bsod instructions again and post a new one. It will hopefully contain some dump files to work off this time.
My System SpecsSystem Spec
02 Feb 2011   #5

Windows 7 Home Premium 32bit
 
 

Okay Thank You.

I will start that I had to 'restore' as my system would not load after doing this. I did see that this may happen, I am just hoping that the files are now still saved.

I did notice in the system where I was to check the drivers, there was a few dump reports.

Here you go!
My System SpecsSystem Spec
02 Feb 2011   #6

Windows 7 Home Premium 32bit
 
 
One more Report

Just to make sure I also re-entered the drivers for the dump files only.

Please let me know if this helps or you need anything else!
My System SpecsSystem Spec
02 Feb 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

dump files aren't really turning up for you. I noticed something you said though.

Remove ESET and replace it with
http://www.microsoft.com/security_essentials/
Keep Malwarebytes, I do not know of it being the cause of any crashes in win 7. ESET on the other hand I have seen cause issues.
My System SpecsSystem Spec
02 Feb 2011   #8

Windows 7 Home Premium 32bit
 
 

Hmm. Okay. I will do.

Let me ask you, why are the dump files not being recorded? Also, this could be a hardware issue, Yes?

I am asking due to my warranty ending 8/11. In my experience, every time the BSOD starts, I have brought it in and they have had to replace one or more things.

What would be your opinion?
My System SpecsSystem Spec
02 Feb 2011   #9

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

In regard to Magus advice - use this KB article from ESET to remove.. How do I manually uninstall my ESET security product? - ESET Knowledgebase
My System SpecsSystem Spec
02 Feb 2011   #10

Windows 7 Home Premium 32bit
 
 

Thanks Dean!

In regards to my follow up questions, what would your opinion be?
My System SpecsSystem Spec
Reply

 New BSOD issues.





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