Windows 7: Help Please -Windows unexpected shutdown

Lil Adz · 04 Feb 2011

This has happened twice in a period of 3 weeks or so. Recently last night.

I'm not sure what is causing this problem. So I hope someone here can
help me out a little bit.

I've added the DMP file for help.

Please help.

Thank you.

fimble · 04 Feb 2011

Hi Lil Adz and Welcome.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Your dump file blames the atikmdag.sys driver which is your graphics card.

Many people have been having issues with Catalyst 10.12, which is what you currently have installed. Update to the new version following these guidelines.
Download Catalyst v11.1**.
Download and install Driver Sweeper.
Boot to Safe Mode
Uninstall your current Catalyst SetUp.
Run Driver Sweeper to clean up any left overs.
Reboot to Normal Mode.
Install your new Catalyst SetUp.
** Note!! Any WHQLCatalyst SetUp v10.3 - v11.1 can be used except v10.12 (notWHQL).

Old and incompatible drives can and do cause issues with Windows 7.

As a Priority:

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's used by Daemon Tools /Alcohol 120 which you'll have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select uninstall!
Virtual Drives
Some alternatives to DT/Alcohol that do not use SPTD.SYS (In no order).
DVDFab
MagicDisc
PowerISO (The program is a trial but the drive emulation is free forever).

Outdated Drivers. Update:

Rt64win7.sys Thu Mar 04 13:42:52 2010 Realtek LAN RTL81xx 7.037

RTKVHD64.sys Fri Jan 29 06:48:35 2010 Realtek HD Audio R2.57

Bugcheck Analysis

Code:

Loading Dump File [C:\DUMPS\Lil Adz\020311-21122-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c15000 PsLoadedModuleList = 0xfffff800`02e52e50
Debug session time: Thu Feb  3 13:06:15.013 2011 (UTC + 0:00)
System Uptime: 0 days 5:07:21.402
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004974817, fffff88009e7b900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004974817, Address of the instruction which caused the bugcheck
Arg3: fffff88009e7b900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+90817
fffff880`04974817 8b4820          mov     ecx,dword ptr [rax+20h]

CONTEXT:  fffff88009e7b900 -- (.cxr 0xfffff88009e7b900)
rax=0000000000000000 rbx=fffffa8008d18090 rcx=fffffa8007ba8890
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa80090ae340
rip=fffff88004974817 rsp=fffff88009e7c2d0 rbp=fffffa8007ba8890
 r8=0000000000000015  r9=fffff88004d36970 r10=0000000000000000
r11=fffff88009e7c420 r12=0000000000000000 r13=fffffa8007eb8d00
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x90817:
fffff880`04974817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004974817

STACK_TEXT:  
fffff880`09e7c2d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP: 
atikmdag+90817
fffff880`04974817 8b4820          mov     ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+90817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff88009e7b900 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817

BUCKET_ID:  X64_0x3B_atikmdag+90817

Followup: MachineOwner

Drivers:

Code:

fffff880`0486a000 fffff880`048a8000   1394ohci 1394ohci.sys Tue Jul 14 01:07:12 2009 (4A5BCC30)
fffff880`01164000 fffff880`011bb000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`02d6c000 fffff880`02df6000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`0445e000 fffff880`04474000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`04400000 fffff880`04445000   am59g5ze am59g5ze.SYS Tue Jul 14 22:12:55 2009 (4A5CF4D7)
fffff880`052ea000 fffff880`052fe000   amdiox64 amdiox64.sys Thu Feb 18 15:17:53 2010 (4B7D5A21)
fffff880`04199000 fffff880`041ae000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00ec0000 fffff880`00ecb000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`045e0000 fffff880`045e8000   ASACPI   ASACPI.sys   Thu Jul 16 04:31:29 2009 (4A5E9F11)
fffff880`00e8d000 fffff880`00e96000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e96000 fffff880`00ec0000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`05397000 fffff880`053b7000   AtihdW76 AtihdW76.sys Wed Nov 17 12:02:04 2010 (4CE3C43C)
fffff880`048e4000 fffff880`050f5000   atikmdag atikmdag.sys Fri Nov 26 02:46:44 2010 (4CEF1F94)
fffff880`041ae000 fffff880`041fa000   atikmpag atikmpag.sys Fri Nov 26 02:16:47 2010 (4CEF188F)
fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    Wed Oct 20 04:05:45 2010 (4CBE5C89)
fffff880`0121c000 fffff880`01223000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`04162000 fffff880`04173000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`03d73000 fffff880`03d91000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      Tue Nov 02 04:59:22 2010 (4CCF9AAA)
fffff880`00c4c000 fffff880`00c76000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00cf5000 fffff880`00db5000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`013c6000 fffff880`013f6000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c97000 fffff880`00cf5000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`014e9000 fffff880`0155c000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`0444e000 fffff880`0445e000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`06a65000 fffff880`06a73000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`040c1000 fffff880`04144000   csc      csc.sys      Tue Jul 14 00:24:26 2009 (4A5BC22A)
fffff880`04144000 fffff880`04162000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`040b2000 fffff880`040c1000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0144c000 fffff880`01462000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05200000 fffff880`05222000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`06a7f000 fffff880`06a88000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06a73000 fffff880`06a7f000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06ab8000 fffff880`06acb000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`06a4b000 fffff880`06a57000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`050f5000 fffff880`051e9000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:51:31 2010 (4CCF7CB3)
fffff880`04800000 fffff880`04846000   dxgmms1  dxgmms1.sys  Tue Nov 02 02:50:56 2010 (4CCF7C90)
fffff880`040a7000 fffff880`040b2000   ElbyCDIO ElbyCDIO.sys Fri Jan 01 17:20:27 2010 (4B3E2EDB)
fffff880`06b74000 fffff880`06baa000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`00ecb000 fffff880`00edf000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`0156d000 fffff880`01577000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`015c1000 fffff880`015fb000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01577000 fffff880`015c1000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`04555000 fffff880`04562000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`031f1000 fffff800`0323a000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04846000 fffff880`0486a000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`06a96000 fffff880`06aaf000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`06aaf000 fffff880`06ab7080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`06a88000 fffff880`06a96000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`03cab000 fffff880`03d73000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`017e7000 fffff880`017f0000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`051e9000 fffff880`051f8000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06af5000 fffff880`06b03000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00ba5000 fffff800`00baf000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`052a7000 fffff880`052ea000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`014cf000 fffff880`014e9000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01792000 fffff880`017bd000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`05222000 fffff880`05227200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`06b47000 fffff880`06b5c000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06b03000 fffff880`06b26000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c76000 fffff880`00c83000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`06a57000 fffff880`06a65000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`00fe0000 fffff880`00fef000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06ae8000 fffff880`06af5000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00e73000 fffff880`00e8d000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00db5000 fffff880`00de6000   MpFilter MpFilter.sys Wed Sep 15 01:19:28 2010 (4C901110)
fffff880`03c71000 fffff880`03c81000   MpNWMon  MpNWMon.sys  Wed Sep 15 01:19:30 2010 (4C901112)
fffff880`03d91000 fffff880`03da9000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03da9000 fffff880`03dd6000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`03c00000 fffff880`03c4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`03c4e000 fffff880`03c71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`02d25000 fffff880`02d30000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`011bb000 fffff880`011c5000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01471000 fffff880`014cf000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`0409c000 fffff880`040a7000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`017d5000 fffff880`017e7000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01640000 fffff880`01732000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`04498000 fffff880`044a4000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`048a8000 fffff880`048d7000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`05382000 fffff880`05397000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02c74000 fffff880`02c83000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02c00000 fffff880`02c45000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01732000 fffff880`01792000   NETIO    NETIO.SYS    Fri Apr 09 03:43:59 2010 (4BBE946F)
fffff880`03c81000 fffff880`03c96000   NisDrvWFP NisDrvWFP.sys Wed Sep 15 01:20:25 2010 (4C901149)
fffff880`02d30000 fffff880`02d41000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`04090000 fffff880`0409c000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02c15000 fffff800`031f1000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`01223000 fffff880`013c6000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`01213000 fffff880`0121c000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`05310000 fffff880`05328000   nusb3hub nusb3hub.sys Fri Jan 22 03:22:18 2010 (4B5919EA)
fffff880`04516000 fffff880`04546000   nusb3xhc nusb3xhc.sys Fri Jan 22 03:22:21 2010 (4B5919ED)
fffff880`02c4e000 fffff880`02c74000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`011d2000 fffff880`011e7000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00fad000 fffff880`00fe0000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00e5c000 fffff880`00e63000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e63000 fffff880`00e73000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0155c000 fffff880`0156d000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`0900d000 fffff880`090b3000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`053b7000 fffff880`053f4000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c83000 fffff880`00c97000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`04474000 fffff880`04498000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`044a4000 fffff880`044bf000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04000000 fffff880`04021000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`04021000 fffff880`0403b000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`0403f000 fffff880`04090000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`045e8000 fffff880`045f3000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`02d0a000 fffff880`02d13000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02d13000 fffff880`02d1c000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02d1c000 fffff880`02d25000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01600000 fffff880`0163a000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`06b5c000 fffff880`06b74000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`044bf000 fffff880`04516000   Rt64win7 Rt64win7.sys Thu Mar 04 13:42:52 2010 (4B8FB8DC)
fffff880`06824000 fffff880`06a4a300   RTKVHD64 RTKVHD64.sys Fri Jan 29 06:48:35 2010 (4B6284C3)
fffff880`01135000 fffff880`01164000   SCSIPORT SCSIPORT.SYS Tue Jul 14 01:01:04 2009 (4A5BCAC0)
fffff880`090b3000 fffff880`090be000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`045d4000 fffff880`045e0000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02c83000 fffff880`02ca0000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`017cd000 fffff880`017d5000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`01006000 fffff880`0112c000   sptd     sptd.sys     Sun Oct 11 21:55:14 2009 (4AD24632)
fffff880`09164000 fffff880`091fa000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`090fd000 fffff880`09164000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`090be000 fffff880`090eb000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`045f3000 fffff880`045f4480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`090eb000 fffff880`090fd000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`02d5f000 fffff880`02d6c000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`02d41000 fffff880`02d5f000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02cbb000 fffff880`02ccf000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`005a0000 fffff960`005aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04173000 fffff880`04199000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`052fe000 fffff880`05310000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`06acb000 fffff880`06ae8000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`04546000 fffff880`04547f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`045c3000 fffff880`045d4000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04548000 fffff880`04555000   usbfilter usbfilter.sys Wed Oct 07 08:44:08 2009 (4ACC46C8)
fffff880`05328000 fffff880`05382000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`04562000 fffff880`0456d000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`0456d000 fffff880`045c3000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`011c5000 fffff880`011d2000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`00edf000 fffff880`00eed000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`02cd5000 fffff880`02cfa000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`017bd000 fffff880`017cd000   vmstorfl vmstorfl.sys Tue Jul 14 00:42:54 2009 (4A5BC67E)
fffff880`011e7000 fffff880`011fc000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`02ca0000 fffff880`02cbb000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02cfa000 fffff880`02d0a000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00efa000 fffff880`00f9e000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f9e000 fffff880`00fad000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02c45000 fffff880`02c4e000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a0000   win32k   win32k.sys   Wed Oct 20 04:08:46 2010 (4CBE5D3E)
fffff880`04445000 fffff880`0444e000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`0112c000 fffff880`01135000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`06b26000 fffff880`06b47000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`06baa000 fffff880`06bdb000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`03dd6000 fffff880`03df1000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`06baa000 fffff880`06bdb000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`03dd6000 fffff880`03df1000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`06b74000 fffff880`06be5000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`017f0000 fffff880`017fe000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01462000 fffff880`0146e000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`013f6000 fffff880`013ff000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01200000 fffff880`01213000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

Windows 7: Help Please -Windows unexpected shutdown

Help Please -Windows unexpected shutdown problems?