Bluescreen on Startup


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    Bluescreen on Startup


    I am having an issue with blue screens. Basically all I can say is that the blue screens have been happening at system start up after I enter the password. I've tried memory swap and I did not have this problem before. It started happening immediately after a system lock-up when I had multiple apparently script-heavy pages opening simultaneously and two copies of World of Warcraft running (do not ask). The odd thing is I can boot up in safe mode with no issue whatsoever, it's just the main windows which leads me to believe one of my boot files is corrupt. With no access to a windows 7 CD to repair and not wanting to part with the money it would take to obtain said disk, I am wondering if there are alternatives. Dump records incoming, though according to a program called BlueScreenView, 3/4 blue screens are the result of a driver known as ntoskrnl.exe, where as the other (first) one highlights atapi.sys and ntoskrnl.exe

    Virus scans come up negative, though in my experience that means pretty much nothing. A system restore to Februrary 1st (last critical update) yielded no results. Tried a memory swap but unfortunately I only have 2 sticks and both yielded the same error. BSOD looked something like this.

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0x0000000a (0x0000000000000008 0x0000000000000002 0x0000000000000000 0xfffff80002c69d29)

    It highlights atapi.sys and ntoskrnl.exe with the following address: atapi.sys+25c9

    Then theres the following:

    KMODE_EXCEPTION_NOT_HANDLED
    STOP: 0x0000001e (0xffffffffc0000005, 0xfffff80002c74cd8, 0x0000000000000000, 0xffffffffffffffff)

    This one only highlights ntoskrnl.exe with the following address: ntoskrnl.exe+70740

    The third dump reveals the following:

    KMODE_EXCEPTION_NOT_HANDLED
    STOP: 0x0000001e (0xffffffffc0000005, 0xfffff800020d1cd8, 0x0000000000000000, 0xffffffffffffffff)

    This error highlights ntoskrnl.exe with the following address: ntoskrnl.exe+70740

    Finally the latest error:

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80002cdc2b3)

    This error highlights ntoskrnl.exe with the following address: ntoskrnl.exe+70740

    The following link is a download for a file named minidump.rar which contains the information on the above errors. Any possible help would be greatly appreciated.

    Download: http://www.deathbringerchronicles.co...p/Minidump.rar
      My Computer


  2. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #2

    New error.

    SYSTEM_SERVICE_EXCEPTION
    STOP: 0x0000003b (0x00000000c0000005, 0xfffff80002c8080c, 0xfffff880079e0d80, 0x0000000000000000)

    Caused by driver: ntoskrnl.exe at address ntoskrnl.exe+70740

    The download has been updated with the dump file. I figure by now no one has downloaded it yet.
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #3

    Please remove any CD virtualization programs such as Daemon Tools, Alcohol 120% or PowerISO. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Code:
    BugCheck A, {8, 2, 0, fffff80002c69d29}
    
    Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
    Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : ataport.SYS ( ataport!IdeCompleteScsiIrp+62 )
    ASACPI.sys the 2005 version is a huge cause of BSOD's


    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
    Code:
    ASACPI.sys        fffff880`04936000    fffff880`0493e000    0x00008000    0x42476c4c    28/03/2005 06:30:36
    Old drivers need to be updated
    Realtek Realtek 10/100 X64 Driver.
    http://218.210.127.131/downloads/

    Code:
    Rtnic64.sys        fffff880`042ba000    fffff880`042cc000    0x00012000    0x48401957    30/05/2008 19:12:23
    Creative Audio driver software http://www.creative.com/
    Code:
    ctac32k.sys        fffff880`04aea000    fffff880`04b98000    0x000ae000    0x486b3e7e    02/07/2008 12:38:22
    Update this driver
    Code:
    a9btvnyb.SYS        fffff880`0495b000    fffff880`0499d000    0x00042000    0x49db7a24    07/04/2009 20:07:00
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Tried to update drivers. Blue screen occurs every time I use the installer. Couple more dumps, one highlights fltmgr.sys.

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0x0000000a (0x0000000000000090, 0x0000000000000002, 0x0000000000000000, 0xfffff8000208f995)

    Caused by driver fltmgr.sys at address fltmgr.sys+427e

    dump files: http://www.deathbringerchronicles.co.../Minidump2.rar
      My Computer


 

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