Blue screen 0x1000007e USA19H2k.sys

KTac · 08 Feb 2011

My wife's notebook crashed the other day with a blue screen and a stop code of 0x1000007e and the driver file usa19h2k.sys as the culprit. This is the first time its happened and if it were me I wouldn't be too worried about it this early on. But she is a court reporter and she uses her notebook for real time tranlastion of steno to plain text so she's concerned and I can appreciate why. The error happened while she was in getting set up in the courtroom. After restarting she was able to use everthing pretty much as normal. The driver file in question is for a usb to serial adapter used to connect her steno writing machine to her computer. We just want to know why it happened and what can be done to prevent it in the future because next time it might happen at a much more critical moment.

The notebook is an Acer Aspire AS1410 equipped with 2GB RAM and an Intel Core 2 Solo U3500 @ 1.4GHz. It's about 9 months old, shipped with Vista 32bit and did an in place upgrade to 7 immediately after recieving it. Have not reistalled the OS since. Updated to SP1 RTM about a week ago. The requisite files are attached.

Thanks in advance for the help.

fimble · 08 Feb 2011

Hi KTac and Welcome.

If it's a Part# USA-19HS there is a driver update for Windows 7 at TRIPP-LITE.
However, whether it is really Windows 7 compatible or not may be a mute point as the driver I've just looked at is dated October 2007. Over 18 months before Windows 7 was even "born"!! Might be worth a shot, but I'm thinking incompatible.

There's a long list of outdated or pre Windows 7 drivers in there as well. It may be one of those that caused the USA19H2k.sys to trip up.

I'd suggest going to the Laptop and Motherboard Mfr's. websites and updating any and all drivers offered.

Do not use Windows update or Device Manager to look after your drivers. Its known to "update" your drivers to "older" versions.
Do not have Windows update set to the Install update automatically (recommended) setting.

If you want a comprehensive list of drivers to look for, let me know......

fimble · 08 Feb 2011

Hi KTac. The list of outdated drivers is not as horrific as first anticipated!!

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (go to top of page)
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Outdated Drivers. Update:

DKbFltr.sys Thu Mar 26 03:10:12 2009 Dritek Keyboard Filter driver

DPMemGridVista.sys Tue Sep 30 09:34:17 2008 General Physical Memory Driver Dritek System Inc.

evsbc.sys Mon May 19 14:01:31 2008 ELTIMA Virtual Serial Bus ELTIMA Software

FAMv4.sys Wed Sep 24 17:44:51 2008 FAMv4 mini-filter driver (x86) FAMv4

mwlPSDFilter.sys Tue Sep 23 04:53:08 2008
mwlPSDNServ.sys Tue Sep 23 04:53:01 2008
mwlPSDVDisk.sys Tue Sep 23 04:52:50 2008 EgisTec Inc. Fingerprint Biometrics

Drivers with Updates:

iaStor.sys Thu Mar 04 02:30:51 2010 Intel Rapid Storage.

L1C60x86.sys Fri Nov 13 09:46:52 2009 Atheros Drivers. AR813x-AR815x v1.0.0.46 WHQL.rar. Under the Atheros AR81Family Windows Driver x86/x64(Win7,Vista, XP, Server 2003) header.

RTKVHDA.sys Fri Mar 26 10:24:53 2010 Realtek HD Audio R2.57

SynTP.sys Fri Aug 28 02:59:32 2009 Synaptic Touch Pad Driver

Bugcheck Analysis

Code:

Loading Dump File [C:\DUMPS\KTac\020711-18376-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82e02000 PsLoadedModuleList = 0x82f4c850
Debug session time: Mon Feb  7 19:11:32.456 2011 (UTC + 0:00)
System Uptime: 0 days 4:45:25.407
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.........
Unable to load image \SystemRoot\system32\DRIVERS\USA19H2k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for USA19H2k.sys
*** ERROR: Module load completed but symbols could not be loaded for USA19H2k.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 8ee8c6e3, 807ed99c, 807ed580}

Probably caused by : USA19H2k.sys ( USA19H2k+46e3 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8ee8c6e3, The address that the exception occurred at
Arg3: 807ed99c, Exception Record Address
Arg4: 807ed580, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
USA19H2k+46e3
8ee8c6e3 8b5f08          mov     ebx,dword ptr [edi+8]

EXCEPTION_RECORD:  807ed99c -- (.exr 0xffffffff807ed99c)
ExceptionAddress: 8ee8c6e3 (USA19H2k+0x000046e3)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000008
Attempt to read from address 00000008

CONTEXT:  807ed580 -- (.cxr 0xffffffff807ed580)
eax=00000000 ebx=8eea8a17 ecx=8eea89d0 edx=b1898ed0 esi=8eea8a17 edi=00000000
eip=8ee8c6e3 esp=807eda64 ebp=807eda78 iopl=0         nv up ei ng nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
USA19H2k+0x46e3:
8ee8c6e3 8b5f08          mov     ebx,dword ptr [edi+8] ds:0023:00000008=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000008

READ_ADDRESS: GetPointerFromAddress: unable to read from 82f6c718
Unable to read MiSystemVaType memory at 82f4c1a0
 00000008 

FOLLOWUP_IP: 
USA19H2k+46e3
8ee8c6e3 8b5f08          mov     ebx,dword ptr [edi+8]

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from 8ee8d1f7 to 8ee8c6e3

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
807eda78 8ee8d1f7 8eea8a17 8532c7b0 8532c7b0 USA19H2k+0x46e3
807edaa4 8ee8d336 8532c7b0 00000001 85a48e28 USA19H2k+0x51f7
807edabc 8ee8d7a5 8532c7b0 85a48e28 85a48f4c USA19H2k+0x5336
807edaf0 82e39593 8532c7b0 85a48e28 807edb8c USA19H2k+0x57a5
807edb08 82fdbf95 855e76a8 852d0140 855e76a8 nt!IofCallDriver+0x63
807edb38 830c8a3f 855e76a8 00000000 852d0140 nt!IopSynchronousCall+0xc2
807edb90 82ede346 855e76a8 00000002 b7c4ccb8 nt!IopRemoveDevice+0xd4
807edbbc 830c0787 0000000a b7c4ccb8 00000000 nt!PnpRemoveLockedDeviceNode+0x16c
807edbd0 830c0a3b 00000002 0000000a 00000000 nt!PnpDeleteLockedDeviceNode+0x2d
807edc04 830c4417 855e76a8 b7c4ccb8 00000002 nt!PnpDeleteLockedDeviceNodes+0x4c
807edcc4 82fb42ca 807edcf4 00000000 b08ef160 nt!PnpProcessQueryRemoveAndEject+0x946
807edcdc 82fc23ca 00000000 b189a0c0 84e40020 nt!PnpProcessTargetDeviceEvent+0x38
807edd00 82e7faab b189a0c0 00000000 84e40020 nt!PnpDeviceEventWorker+0x216
807edd50 8300bf5e 00000001 980f1095 00000000 nt!ExpWorkerThread+0x10d
807edd90 82eb3219 82e7f99e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  USA19H2k+46e3

FOLLOWUP_NAME:  MachineOwner

Drivers:

Code:

88aaa000 88af2000   ACPI     ACPI.sys     Sat Nov 20 08:37:52 2010 (4CE788E0)
8e81f000 8e879000   afd      afd.sys      Sat Nov 20 08:40:00 2010 (4CE78960)
9071c000 9072e000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
88dcc000 88dd5000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
88bac000 88bb7000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
8e410000 8e417000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
88a12000 88a20000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
888a5000 888ad000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
992be000 992d7000   bowser   bowser.sys   Tue Jul 14 00:14:21 2009 (4A5BBFCD)
972f0000 9730e000   cdd      cdd.dll      unavailable (00000000)
888ef000 8899a000   CI       CI.dll       Sat Nov 20 12:05:17 2010 (4CE7B97D)
89188000 891ad000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
888ad000 888ef000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
8ee40000 8ee43700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
88f75000 88fd2000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
88ba4000 88bac000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
9070f000 9071c000   CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
93b5d000 93b6a000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
8e991000 8e9f5000   csc      csc.sys      Sat Nov 20 08:44:32 2010 (4CE78A70)
8e800000 8e818000   dfsc     dfsc.sys     Sat Nov 20 08:42:32 2010 (4CE789F8)
8e985000 8e991000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
89177000 89188000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
906a9000 906b3000   DKbFltr  DKbFltr.sys  Thu Mar 26 03:10:12 2009 (49CAF214)
8e984000 8e984f00   DPMemGridVista DPMemGridVista.sys Tue Sep 30 09:34:17 2008 (48E1E489)
93b19000 93b32000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
93b6a000 93b7b000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
8e417000 8e5cc000   dump_iaStor dump_iaStor.sys Thu Mar 04 02:30:51 2010 (4B8F1B5B)
93b53000 93b5d000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
8f82a000 8f8e1000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:08:14 2010 (4CE78FFE)
8f8e1000 8f91a000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:07:03 2010 (4CE78FB7)
90000000 9000a000   evsbc    evsbc.sys    Mon May 19 14:01:31 2008 (48317A2B)
8e5e1000 8e5f8000   FAMv4    FAMv4.sys    Wed Sep 24 17:44:51 2008 (48DA6E83)
88dd5000 88de6000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8899a000 889ce000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
88fe0000 88fe9000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
89145000 89177000   fvevol   fvevol.sys   Sat Nov 20 08:40:22 2010 (4CE78976)
89389000 893ba000   fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
83214000 8324b000   hal      halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
8f97f000 8f99e000   HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
99239000 992be000   HTTP     HTTP.sys     Sat Nov 20 08:40:17 2010 (4CE78971)
893f8000 89400000   hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
90691000 906a9000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
88c17000 88dcc000   iaStor   iaStor.sys   Thu Mar 04 02:30:51 2010 (4B8F1B5B)
8f203000 8f82a000   igdkmd32 igdkmd32.sys Wed Sep 02 19:48:03 2009 (4A9EBDE3)
93b32000 93b53000   IntcHdmi IntcHdmi.sys Fri Dec 05 09:25:36 2008 (4938F390)
8ee2e000 8ee40000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
906b3000 906c0000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
80bce000 80bd6000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
907c5000 907f9000   ks       ks.sys       Sat Nov 20 09:50:17 2010 (4CE799D9)
88f62000 88f75000   ksecdd   ksecdd.sys   Sat Nov 20 08:38:54 2010 (4CE7891E)
89110000 89135000   ksecpkg  ksecpkg.sys  Tue Jul 14 00:34:00 2009 (4A5BC468)
8f99e000 8f9b0000   L1C60x86 L1C60x86.sys Fri Nov 13 09:46:52 2009 (4AFD2B0C)
8f9e9000 8f9f9000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
93bda000 93bf5000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
8880f000 88894000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 12:00:54 2010 (4CE7B876)
b03bb000 b03c6000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
906f9000 90706000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
88bb7000 88bcd000   mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
891ba000 891e0680   MpFilter MpFilter.sys Tue Sep 14 22:23:59 2010 (4C8FE7EF)
b03a9000 b03ae900   MpKsl5ccfdfbe MpKsl5ccfdfbe.sys Wed Mar 31 03:06:14 2010 (4BB2AE16)
9937a000 99383200   MpNWMon  MpNWMon.sys  Tue Sep 14 22:23:50 2010 (4C8FE7E6)
992d7000 992e9000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
992e9000 9930c000   mrxsmb   mrxsmb.sys   Sat Nov 20 08:42:40 2010 (4CE78A00)
9930c000 99347000   mrxsmb10 mrxsmb10.sys Sat Nov 20 08:44:15 2010 (4CE78A5F)
99347000 99362000   mrxsmb20 mrxsmb20.sys Sat Nov 20 08:42:47 2010 (4CE78A07)
89010000 8901b000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
88afb000 88b03000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
88f37000 88f62000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
8e97a000 8e984000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
89135000 89145000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8e400000 8e409000   mwlPSDFilter mwlPSDFilter.sys Tue Sep 23 04:53:08 2008 (48D86824)
8e971000 8e97a000   mwlPSDNServ mwlPSDNServ.sys Tue Sep 23 04:53:01 2008 (48D8681D)
8e95f000 8e971000   mwlPSDVDisk mwlPSDVDisk.sys Tue Sep 23 04:52:50 2008 (48D86812)
8901b000 890d2000   ndis     ndis.sys     Sat Nov 20 08:39:19 2010 (4CE78937)
90746000 90751000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
8ef7a000 8ef8a000   ndisuio  ndisuio.sys  Sat Nov 20 10:06:36 2010 (4CE79DAC)
90751000 90773000   ndiswan  ndiswan.sys  Sat Nov 20 10:07:48 2010 (4CE79DF4)
8f9be000 8f9cf000   NDProxy  NDProxy.SYS  Sat Nov 20 10:07:39 2010 (4CE79DEB)
8e8e2000 8e8f0000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8e879000 8e8ab000   netbt    netbt.sys    Sat Nov 20 08:39:22 2010 (4CE7893A)
890d2000 89110000   NETIO    NETIO.SYS    Sat Nov 20 08:40:03 2010 (4CE78963)
9000b000 90687000   NETw5s32 NETw5s32.sys Wed Jan 13 16:36:36 2010 (4B4DF694)
b03af000 b03bac00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 22:24:12 2010 (4C8FE7FC)
88fe9000 88ff7000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
8e955000 8e95f000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
82e02000 83214000   nt       ntkrpamp.exe Sat Nov 20 08:42:49 2010 (4CE78A09)
88e08000 88f37000   Ntfs     Ntfs.sys     Sat Nov 20 08:39:08 2010 (4CE7892C)
8e409000 8e410000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
8ef34000 8ef7a000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
8e8b2000 8e8d1000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
88b38000 88b49000   partmgr  partmgr.sys  Sat Nov 20 08:38:14 2010 (4CE788F6)
88b03000 88b2d000   pci      pci.sys      Sat Nov 20 08:37:57 2010 (4CE788E5)
88fd2000 88fe0000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
b0231000 b02c8000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
93aea000 93b19000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
88894000 888a5000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
9072e000 90746000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
90773000 9078b000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
9078b000 907a2000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
907a2000 907b9000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
8e914000 8e955000   rdbss    rdbss.sys    Sat Nov 20 08:42:44 2010 (4CE78A04)
907b9000 907c3000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
8e5f8000 8e600000   RDPCDD   RDPCDD.sys   Sat Nov 20 10:22:19 2010 (4CE7A15B)
89000000 89008000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
89008000 89010000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
893cb000 893f8000   rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
8ef8a000 8ef9d000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
93803000 93ae9880   RTKVHDA  RTKVHDA.sys  Fri Mar 26 10:24:53 2010 (4BAC8B75)
b02d1000 b02db000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
893c3000 893cb000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
b0358000 b03a9000   srv      srv.sys      Sat Nov 20 08:45:29 2010 (4CE78AA9)
b0309000 b0358000   srv2     srv2.sys     Sat Nov 20 08:44:35 2010 (4CE78A73)
b02db000 b02fc000   srvnet   srvnet.sys   Sat Nov 20 08:44:27 2010 (4CE78A6B)
907c3000 907c4380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
906c0000 906f6380   SynTP    SynTP.sys    Fri Aug 28 02:59:32 2009 (4A973A04)
8923f000 89389000   tcpip    tcpip.sys    Sat Nov 20 08:41:36 2010 (4CE789C0)
b02fc000 b0309000   tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
88c00000 88c0c000   TDI      TDI.SYS      Sat Nov 20 08:39:18 2010 (4CE78936)
88de6000 88dfd000   tdx      tdx.sys      Sat Nov 20 08:39:17 2010 (4CE78935)
8e903000 8e914000   termdd   termdd.sys   Sat Nov 20 10:21:10 2010 (4CE7A116)
972c0000 972c9000   TSDDD    TSDDD.dll    unavailable (00000000)
8ee0d000 8ee2e000   tunnel   tunnel.sys   Sat Nov 20 10:06:40 2010 (4CE79DB0)
8f9b0000 8f9be000   umbus    umbus.sys    Sat Nov 20 10:00:23 2010 (4CE79C37)
8ee88000 8ef33e00   USA19H2k USA19H2k.sys Tue Oct 30 19:41:44 2007 (472788F8)
93b8f000 93ba6000   usbccgp  usbccgp.sys  Sat Nov 20 10:00:08 2010 (4CE79C28)
906f7000 906f8700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
8f970000 8f97f000   usbehci  usbehci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
8ee44000 8ee88000   usbhub   usbhub.sys   Sat Nov 20 10:00:34 2010 (4CE79C42)
8f925000 8f970000   USBPORT  USBPORT.SYS  Tue Jul 14 00:51:13 2009 (4A5BC871)
8f91a000 8f925000   usbuhci  usbuhci.sys  Tue Jul 14 00:51:10 2009 (4A5BC86E)
93bb6000 93bd9c00   usbvideo usbvideo.sys Sat Nov 20 10:00:20 2010 (4CE79C34)
88b2d000 88b38000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
891e1000 891ed000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
889ce000 889ef000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
88bcd000 88bf6180   vmbus    vmbus.sys    Sat Nov 20 09:14:58 2010 (4CE79192)
893ba000 893c2380   vmstorfl vmstorfl.sys Sat Nov 20 09:14:37 2010 (4CE7917D)
88b49000 88b59000   volmgr   volmgr.sys   Sat Nov 20 08:38:06 2010 (4CE788EE)
88b59000 88ba4000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
89200000 8923f000   volsnap  volsnap.sys  Sat Nov 20 08:38:13 2010 (4CE788F5)
90687000 90691000   vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
8e8d1000 8e8e2000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
b02c8000 b02d1000   vwifimp  vwifimp.sys  Tue Jul 14 00:52:09 2009 (4A5BC8A9)
8e8f0000 8e903000   wanarp   wanarp.sys   Sat Nov 20 10:07:45 2010 (4CE79DF1)
891ed000 891fa000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
88a2b000 88a9c000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
88a9c000 88aaa000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8e8ab000 8e8b2000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
97060000 972ac000   win32k   win32k.sys   unavailable (00000000)
88a00000 88a12000   winhv    winhv.sys    Sat Nov 20 08:38:15 2010 (4CE788F7)
93b86000 93b8ec80   WinUSB   WinUSB.sys   Sat Nov 20 09:59:43 2010 (4CE79C0F)
90706000 9070f000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:19:16 2009 (4A5BC0F4)
88af2000 88afb000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
8f9cf000 8f9e9000   WudfPf   WudfPf.sys   Sat Nov 20 09:58:55 2010 (4CE79BDF)

Unloaded modules:
93b7b000 93b86000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8ee88000 8ef34000   USA19H2k.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000AC000
93bac000 93bb6000   serenum.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
93ba6000 93bac000   USA19H2kp.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00006000
99384000 993ee000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
99362000 9937a000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
891ad000 891ba000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8e41b000 8e5d0000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001B5000
8e5d0000 8e5e1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

Let us know how it goes.

KTac · 08 Feb 2011

Thanks fimble. I noticed the updated USA-19HS Windows 7 driver a few minutes after my initial post. I've already installed it and so far so good. I will check out the other updates you posted and keep you posted. Thanks again.

KTac · 22 Feb 2011

Sorry I've taken so long to follow up. So on the night of my last post I updated all drivers to the newest version available and removed most of the outdated drivers since they were mostly related to crapware preloaded by Acer that my wife never uses anyway. Everything has been rock solid stable since then. Thank you fimble for your help.

fimble · 22 Feb 2011

That's good to hear KTac and thanks for the feedback.

Now, after you've installed SP1 (and before if you're feeling pessimistic!!) would be a good time to create a back up image with something like Acronis True Image or Macrium Reflect (free).