hangs overnight

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  1. Posts : 13,354
    Windows 7 Professional x64
       #11

    You won't get a dump unless you have a Blue Screen of Death (BSOD).
      My Computer


  2. Posts : 24
    W7 pro at home, W7 Enterprise at work
    Thread Starter
       #12

    The following are the instructions for the bios flasher. It seems to say I can just download the file and run it from windows. I don't have a floppy drive (CD only) and it would be nice to avoid making a linux CD.

    ------------------------------------------------------------------


    Download file to Desktop



    The file T5500A07.EXE is using the Universal (Windows/ DOS) format and is designed to be directly

    executed from Windows environment.



    1. Click Download now.
      The File Download window appears.
    2. Click the Save button.
      The Save As window appears.
    3. Select Desktop using the drop-down menu to the right of Save in.
    4. Click the Save button.
      A progress meter moves as the download is completed.
    5. If necessary, click X in the upper right-hand corner of the Download Progress Window to

      close it upon completion.


    NOTE: Shut down all other applications prior to running the BIOS update utility. The update utility

    reboots your system in order to get the new BIOS loaded.
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #13

    Go for the Windows method. I was thrown off by these instructions:
    This file format consists of a BIOS executable file. To use it, download the file and copy it to a DOS-bootable diskette. With the diskette in the floppy drive, reboot the system and run the program.
    Trust the ones you posted above the others. I was surprised to see the former directions anyway, as Dell has a Windows-based installer for their other systems.
      My Computer


  4. Posts : 24
    W7 pro at home, W7 Enterprise at work
    Thread Starter
       #14

    BIOS updated then some boot problems


    The BIOS updater seemed to work fine from windows. I saw an "update successful" message before the first reboot. This boot failed. I screwed around with booting from my repair disk and after a few tries the system booted from the HD without the repair CD in the drive. I didn't do anything in particular to fix the boot problem. I tried the repair function once which reported that it didn't work. I noticed that during the boots, i would see a blue screen with a bunch of white text flash briefly and then it would start to boot again. The blue screen did not last long enough for me to read.

    Anyway, it does seem to boot now from the HD with the new bios. I have attached a new jcgriff file from the current boot. I still don't see any minidump files.

    One of my problems is that I do not have a Windows installation disk. If i did, I would be re-installing Windows at this point. They use some special disk image that has a bunch of special software they use here to monitor our systems and push updates out.

    Maybe you can see something from the latest jcgriff file. BTW, the PRIME95 blend test run without errors. Now I'll have to see if the system hangs overnight again.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #15

    The BIOS was successfully updated:
    Code:
    BIOS Version/Date    Dell Inc. A07, 11/30/2010
    The first-time boot problem may be normal, I don't know. Sometimes those BIOS updates need a couple of reboots before everything is applied and back to normal again.

    You shouldn't be seeing any minidump files, because you have gotten no BSODs,
      My Computer


  6. Posts : 24
    W7 pro at home, W7 Enterprise at work
    Thread Starter
       #16

    cautious optimism


    system survived overnight for the first time in a while so perhaps the bios update fixed the main problem. I tried running "perfmon /report" and it still does not stop data collecting and generate a report. Is that a fixable issue? Anything else i should do to see if the system is actually stable?

    I appreciate all your help.
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #17

    I honestly don't know about that perfmon problem. Perhaps a system files check might help, or a repair install. The latter is not possible, because as you said, you don't have a Windows installation DVD.

    To do a system files check, open a command prompt with Administrative powers, and enter sfc /scannow.

    Don't stress the perfmon file though, unless it's an issue you really want to get resolved. I rarely do anything with that, to be honest.

    The best way I can think of to determine the problem is gone is just normal usage; leave the computer running at night, as you normally do, and watch to see if the problem happens again.
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #18

    Received via PM:
    Its been crash free since I flashed the BIOS. Thanks again for your help.
      My Computer


 
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