Bad Pool Header and other Problems


  1. Posts : 6
    Windows 7 Professional 64bit
       #1

    Bad Pool Header and other Problems


    Hi folks,

    I stumbled over this forums while I was searching for any hints about an actual problem with my hardware. Here is what happend and happens.

    - If I start the computer it hangs up at the DOS screen
    - If I start the computer it hangs up at the logging screen if I wait too long
    - Sometimes the computer freezes during the work
    - During the last two weeks the computer restarted when I was opening windows live mail

    What I did so far: Reinstalled most of the system drivers (did not work), ran Memtest (not a single error), checked the system for other problems, uninstalled everything I don't need. The System events show a constant problem with the ID

    0x8000000000000002

    The problem started at the 26th of September but so far I had no blue screen - until today. The message that showed up was

    0x00000019: BAD_POOL_HEADER

    I followed the instructions at the pinned thread and packed all the files to a zip. For a better system overview I Created also a dxdiag file.

    any idea?

    Greetings, PunK
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome to SF!

    Start by installing these updated Realtek Ethernet drivers: Realtek

    AVP.exe is reporting a lot of errors, which is the Kaspersky process. Try removing Kaspersky; see this article: Removal tool for Kaspersky Lab products | Kaspersky Lab United States

    Replace it with MSE: http://www.microsoft.com/security_essentials

    If the problems persist, enable driver verifier: Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 6
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks for the warm welcome :)

    Before the problems went worse Kaspersky crashed several times at the startup. I forget to mention this point at the initial posting. So I've updated the Realtek Drivers, removed Kaspersky, and replaced it with MSE. I'll have a close look at the system stability during the next days.

    Greetings, Bastian / PunK'
      My Computer


  4. Posts : 6
    Windows 7 Professional 64bit
    Thread Starter
       #4

    Hello again,

    the changes didn't solve the problem. Although I ran Memtest the problem might be the RAM. Just ten minutes ago I had another BSOD. This time with a complete new error Message directly when I started the PC. And there was one thing I didn't realized until now:

    The System said 4096MB

    and crashed with the BSOD. I rebooted the PC and now the System says 2048MB at the startup. Same game at the system overview: 4GB RAM, 1,99GB usable. Looks like one of the two bars is over :/

    Does it make sense to upload another Dump?
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    Try pulling out one of the sticks, and just using one. If that doesn't solve the problem, try running just the other stick.
      My Computer


  6. Posts : 6
    Windows 7 Professional 64bit
    Thread Starter
       #6

    Hi Jonathan, hi all,

    sorry for the late reply. During the last weeks I was struggeling with the memory issue. I'v checked the sticks by using just one but it didn't solve the problem so I subtituted both sticks with new ones. Nothing changed so I started searching the worldwide forums. It seems that the memory problem is very popular with this board and from what I've written it is caused by the cooler

    P55-CD53 RAM Problem, - "Hardware reserved"?!
    MSI P55-CD53 reports 1.99 Gb memory usable 4Gb installed after OC
    Sudden Problems with P55-GD65
    P55-CD53: only 4 from 8 GB RAM are usable on 64 bit Linux
    Canดt use all my ram. *Solved*

    I disassembled the whole PC and reinstalled the cooler. Unfortunately without any effort. It took me some weeks to read about the tips and try them all and now I'm a bit perpelexed. I've had no BSDs since I replaced the cooler mid january while the memory was still not avaible but it worked at least... until today. The next BSD appeared. This time another one

    Stop 0x00000050 ntfs.sys

    :/

    Any ideas or tips. I'm at my wits' end...
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Hello again,

    Could you run driver verifier?

    Driver Verifier - Enable and Disable

    Also, install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

    ...Summary of the dumps:
    Code:
    
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Debug session time: Mon Feb 28 12:57:05.679 2011 (UTC - 5:00)
    System Uptime: 0 days 10:26:58.787
    Probably caused by : Ntfs.sys ( Ntfs!memmove+b0 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  syncappw.exe
    FAILURE_BUCKET_ID:  X64_0x50_Ntfs!memmove+b0
    SystemProductName = MS-7586
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
    
      My Computer


  8. Posts : 6
    Windows 7 Professional 64bit
    Thread Starter
       #8

    Hi Jonathan,

    SP 1 is already installed. I've checked Ntfs.sys with Driver verifier and had no errrors. Same for all drivers which are not released by microsoft :)
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    Sorry about that, I should have seen the SP1:
    Code:
    7601.17514.amd64fre.win7sp1_rtm.101119-1850
    If the BSODs persist, just upload a new report and we'll go from there.
      My Computer


  10. Posts : 6
    Windows 7 Professional 64bit
    Thread Starter
       #10

    Roger that. I might disable the pc again and attach a new cooler. Full memory would be nice :)
      My Computer


 

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