Hello Robert and welcome to Seven Forums,
I would first remove AVG including Identity Protection. AVG is a known cause of BSOD and same as third-party anti-virus. Use this removal when done to clean up the left overs:
AVG - Download tools
Use Microsoft Security Essentials (MSE) as replacement:
http://www.microsoft.com/security_essentials/
Remove CD virtualization software such as Daemon Tools/Alcohol 120%. They use a file
sptd.sys, found in your dump which is notorious for causing BSOD. Use this SPTD uninstaller when done:
DuplexSecure - Downloads
Select Uninstall, DO NOT SELECT RE-INSTALL.
Use MagicDisc is an alternative:
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
Let us know if you need help or want to ask a question.
Regards...
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {5, fffffa800516d1a0, 80863b3c, fffffa8007104c50}
Unable to load image \SystemRoot\system32\DRIVERS\usbehci.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbehci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
*************************************************************************
Probably caused by : usbehci.sys ( usbehci+5fdf )
Followup: MachineOwner
---------
7: kd> lmtsmn
start end module name
fffff880`04a3f000 fffff880`04a7d000 1394ohci 1394ohci.sys Tue Jul 14 12:07:12 2009 (4A5BCC30)
fffff880`04892000 fffff880`048da000 a2f1701w a2f1701w.SYS Sun Nov 28 23:38:44 2010 (4CF23134)
fffff880`00eff000 fffff880`00f56000 ACPI ACPI.sys Tue Jul 14 11:19:34 2009 (4A5BC106)
fffff880`04440000 fffff880`044ca000 afd afd.sys Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`0fe24000 fffff880`0fe3a000 AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`00e33000 fffff880`00e3e000 amdxata amdxata.sys Wed May 20 05:56:59 2009 (4A12F2EB)
fffff880`00e00000 fffff880`00e09000 atapi atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00e09000 fffff880`00e33000 ataport ataport.SYS Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff960`00980000 fffff960`009e1000 ATMFD ATMFD.DLL unavailable (00000000)
fffff880`015f2000 fffff880`015fc000 AVGIDSEH AVGIDSEH.Sys Tue Sep 14 10:46:38 2010 (4C8EA9CE)
fffff880`04991000 fffff880`049e1000 avgldx64 avgldx64.sys Wed Dec 08 15:01:55 2010 (4CFEE713)
fffff880`0426c000 fffff880`0427b000 avgmfx64 avgmfx64.sys Tue Sep 07 12:49:14 2010 (4C858C0A)
fffff880`015e8000 fffff880`015f2000 avgrkx64 avgrkx64.sys Tue Sep 07 12:49:37 2010 (4C858C21)
fffff880`04330000 fffff880`04391000 avgtdia avgtdia.sys Sat Nov 13 00:08:42 2010 (4CDD203A)
fffff880`04284000 fffff880`0428b000 Beep Beep.SYS Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`04980000 fffff880`04991000 blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff960`00740000 fffff960`00767000 cdd cdd.dll unavailable (00000000)
fffff880`04242000 fffff880`0426c000 cdrom cdrom.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`013c7000 fffff880`013f7000 CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00d4e000 fffff880`00dac000 CLFS CLFS.SYS Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`0155a000 fffff880`015cd000 cng cng.sys Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`04be0000 fffff880`04bf0000 CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`05800000 fffff880`0580e000 crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`048df000 fffff880`04962000 csc csc.sys Tue Jul 14 11:24:26 2009 (4A5BC22A)
fffff880`05e93000 fffff880`0609f000 CsrBtPort CsrBtPort.sys Thu Jan 13 23:34:48 2011 (4D2ED548)
fffff880`05d02000 fffff880`05d14000 csrusb csrusb.sys Thu Jan 13 23:34:57 2011 (4D2ED551)
fffff880`04f26000 fffff880`04f63000 CT20XUT CT20XUT.SYS Thu Jul 08 01:44:15 2010 (4C3484AF)
fffff880`04a8c000 fffff880`04b34b80 ctaud2k ctaud2k.sys Thu Jul 08 01:42:14 2010 (4C348436)
fffff880`0563f000 fffff880`057a3000 CTEXFIFX CTEXFIFX.SYS Thu Jul 08 01:44:03 2010 (4C3484A3)
fffff880`04f0a000 fffff880`04f26000 CTHWIUT CTHWIUT.SYS Thu Jul 08 01:44:19 2010 (4C3484B3)
fffff880`04a00000 fffff880`04a31000 ctoss2k ctoss2k.sys Thu Jul 08 01:38:24 2010 (4C348350)
fffff880`04a31000 fffff880`04a39000 ctprxy2k ctprxy2k.sys Thu Jul 08 01:42:17 2010 (4C348439)
fffff880`04ed2000 fffff880`04f0a000 ctsfm2k ctsfm2k.sys Thu Jul 08 01:38:10 2010 (4C348342)
fffff880`04962000 fffff880`04980000 dfsc dfsc.sys Tue Jul 14 11:23:44 2009 (4A5BC200)
fffff880`045b5000 fffff880`045c4000 discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`014c9000 fffff880`014df000 disk disk.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`04b72000 fffff880`04b94000 drmk drmk.sys Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`057af000 fffff880`057b8000 dump_atapi dump_atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`057a3000 fffff880`057af000 dump_dumpata dump_dumpata.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`057b8000 fffff880`057cb000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`0609f000 fffff880`060ab000 Dxapi Dxapi.sys Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`10a99000 fffff880`10b8d000 dxgkrnl dxgkrnl.sys Fri Oct 02 14:00:14 2009 (4AC5509E)
fffff880`10b8d000 fffff880`10bd3000 dxgmms1 dxgmms1.sys Tue Jul 14 11:38:32 2009 (4A5BC578)
fffff880`053af000 fffff880`053f9000 emupia2k emupia2k.sys Thu Jul 08 01:38:03 2010 (4C34833B)
fffff880`060b9000 fffff880`060ef000 fastfat fastfat.SYS Tue Jul 14 11:23:28 2009 (4A5BC1F0)
fffff880`00cc0000 fffff880`00cd4000 fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`00dac000 fffff880`00df8000 fltmgr fltmgr.sys Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`015de000 fffff880`015e8000 Fs_Rec Fs_Rec.sys Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`0148f000 fffff880`014c9000 fvevol fvevol.sys Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`0168b000 fffff880`016d5000 fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff880`04a7d000 fffff880`04a8a000 GEARAspiWDM GEARAspiWDM.sys Tue May 19 00:17:04 2009 (4A1151C0)
fffff880`05222000 fffff880`053af000 ha20x22k ha20x22k.sys Thu Jul 08 01:41:25 2010 (4C348405)
fffff800`02e01000 fffff800`02e4a000 hal hal.dll Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`0fe00000 fffff880`0fe24000 HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
fffff880`057d9000 fffff880`057f2000 HIDCLASS HIDCLASS.SYS Tue Jul 14 12:06:21 2009 (4A5BCBFD)
fffff880`057f2000 fffff880`057fa080 HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`057cb000 fffff880`057d9000 hidusb hidusb.sys Tue Jul 14 12:06:22 2009 (4A5BCBFE)
fffff880`01486000 fffff880`0148f000 hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff880`04826000 fffff880`0483c000 intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`045e8000 fffff880`045f7000 kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`060ab000 fffff880`060b9000 kbdhid kbdhid.sys Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff800`00bd0000 fffff800`00bda000 kdcom kdcom.dll Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`04b94000 fffff880`04bd7000 ks ks.sys Thu Mar 04 17:32:25 2010 (4B8F37D9)
fffff880`01540000 fffff880`0155a000 ksecdd ksecdd.sys Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000 ksecpkg ksecpkg.sys Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`04a39000 fffff880`04a3e200 ksthunk ksthunk.sys Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`060fd000 fffff880`06120000 luafv luafv.sys Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00cf6000 fffff880`00d3a000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:29:10 2009 (4A5BDF66)
fffff880`060ef000 fffff880`060fd000 monitor monitor.sys Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`04200000 fffff880`0420f000 mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`05600000 fffff880`0560d000 mouhid mouhid.sys Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00fe5000 fffff880`00fff000 mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`042e9000 fffff880`042f4000 Msfs Msfs.SYS Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`011b9000 fffff880`011c3000 msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`014e2000 fffff880`01540000 msrpc msrpc.sys Tue Jul 14 11:21:32 2009 (4A5BC17C)
fffff880`045aa000 fffff880`045b5000 mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`017ea000 fffff880`017fc000 mup mup.sys Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`016e9000 fffff880`017db000 ndis ndis.sys Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`04bf0000 fffff880`04bfc000 ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`04400000 fffff880`0442f000 ndiswan ndiswan.sys Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`05200000 fffff880`05215000 NDProxy NDProxy.SYS Tue Jul 14 12:10:05 2009 (4A5BCCDD)
fffff880`0450f000 fffff880`0451e000 netbios netbios.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`04391000 fffff880`043d6000 netbt netbt.sys Tue Jul 14 11:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Tue Jul 14 11:21:46 2009 (4A5BC18A)
fffff880`042f4000 fffff880`04305000 Npfs Npfs.SYS Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0459e000 fffff880`045aa000 nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02e4a000 fffff800`03426000 nt ntkrnlmp.exe Sat Jun 19 16:16:41 2010 (4C1C44A9)
fffff880`01224000 fffff880`013c7000 Ntfs Ntfs.sys Tue Jul 14 11:20:47 2009 (4A5BC14F)
fffff880`0427b000 fffff880`04284000 Null Null.SYS Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`10a97000 fffff880`10a98180 nvBridge nvBridge.kmd Sat Jan 08 14:57:22 2011 (4D27C482)
fffff880`0fe3c000 fffff880`10a96d00 nvlddmkm nvlddmkm.sys Sat Jan 08 15:07:22 2011 (4D27C6DA)
fffff880`044d3000 fffff880`044f9000 pacer pacer.sys Tue Jul 14 12:09:41 2009 (4A5BCCC5)
fffff880`011d0000 fffff880`011e5000 partmgr partmgr.sys Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00f56000 fffff880`00f89000 pci pci.sys Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`01007000 pciide pciide.sys Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`01007000 fffff880`01017000 PCIIDEX PCIIDEX.SYS Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`015cd000 fffff880`015de000 pcw pcw.sys Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`0560d000 fffff880`0561d000 point64 point64.sys Tue Jun 29 20:54:31 2010 (4C29B4C7)
fffff880`04b35000 fffff880`04b72000 portcls portcls.sys Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00d3a000 fffff880`00d4e000 PSHED PSHED.dll Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`045c4000 fffff880`045e8000 rasl2tp rasl2tp.sys Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`10be4000 fffff880`10bff000 raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`043d6000 fffff880`043f7000 raspptp raspptp.sys Tue Jul 14 12:10:18 2009 (4A5BCCEA)
fffff880`049e1000 fffff880`049fb000 rassstp rassstp.sys Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`0454d000 fffff880`0459e000 rdbss rdbss.sys Tue Jul 14 11:24:09 2009 (4A5BC219)
fffff880`0442f000 fffff880`0443a000 rdpbus rdpbus.sys Tue Jul 14 12:17:46 2009 (4A5BCEAA)
fffff880`042ce000 fffff880`042d7000 RDPCDD RDPCDD.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`042d7000 fffff880`042e0000 rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`042e0000 fffff880`042e9000 rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`0144c000 fffff880`01486000 rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
fffff880`05814000 fffff880`059fe080 RTKVHD64 RTKVHD64.sys Thu Oct 22 03:27:48 2009 (4ADF1A64)
fffff880`05c32000 fffff880`05cf5000 RTL8192su RTL8192su.sys Thu Nov 25 19:13:42 2010 (4CEDFE96)
fffff880`0118a000 fffff880`011b9000 SCSIPORT SCSIPORT.SYS Tue Jul 14 12:01:04 2009 (4A5BCAC0)
fffff880`017e3000 fffff880`017ea000 speedfan speedfan.sys Mon Sep 25 02:26:48 2006 (45168798)
fffff880`017db000 fffff880`017e3000 spldr spldr.sys Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`0101f000 fffff880`01181000 sptd sptd.sys Wed Nov 24 00:47:37 2010 (4CEBA9D9)
fffff880`04bfc000 fffff880`04bfd480 swenum swenum.sys Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000 tcpip tcpip.sys Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`04323000 fffff880`04330000 TDI TDI.SYS Tue Jul 14 11:21:18 2009 (4A5BC16E)
fffff880`04305000 fffff880`04323000 tdx tdx.sys Tue Jul 14 11:21:15 2009 (4A5BC16B)
fffff880`04539000 fffff880`0454d000 termdd termdd.sys Tue Jul 14 12:16:36 2009 (4A5BCE64)
fffff960`00520000 fffff960`0052a000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`04800000 fffff880`04826000 tunnel tunnel.sys Tue Jul 14 12:09:37 2009 (4A5BCCC1)
fffff880`0420f000 fffff880`04221000 umbus umbus.sys Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`04f63000 fffff880`04f80000 usbccgp usbccgp.sys Tue Jul 14 12:06:45 2009 (4A5BCC15)
fffff880`0580e000 fffff880`0580ff00 USBD USBD.SYS Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`10bd3000 fffff880`10be4000 usbehci usbehci.sys Sat Oct 24 17:27:33 2009 (4AE28235)
fffff880`04e78000 fffff880`04ed2000 usbhub usbhub.sys Sat Oct 24 17:28:24 2009 (4AE28268)
fffff880`0483c000 fffff880`04892000 USBPORT USBPORT.SYS Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`0561d000 fffff880`05638000 USBSTOR USBSTOR.SYS Tue Jul 14 12:06:34 2009 (4A5BCC0A)
fffff880`011c3000 fffff880`011d0000 vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`0428b000 fffff880`04299000 vga vga.sys Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`04299000 fffff880`042be000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`016d5000 fffff880`016e5000 vmstorfl vmstorfl.sys Tue Jul 14 11:42:54 2009 (4A5BC67E)
fffff880`011e5000 fffff880`011fa000 volmgr volmgr.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00f89000 fffff880`00fe5000 volmgrx volmgrx.sys Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000 volsnap volsnap.sys Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`05cf5000 fffff880`05d02000 vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39)
fffff880`044f9000 fffff880`0450f000 vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
fffff880`0451e000 fffff880`04539000 wanarp wanarp.sys Tue Jul 14 12:10:21 2009 (4A5BCCED)
fffff880`042be000 fffff880`042ce000 watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e4c000 fffff880`00ef0000 Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00ef0000 fffff880`00eff000 WDFLDR WDFLDR.SYS Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`044ca000 fffff880`044d3000 wfplwf wfplwf.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00320000 win32k win32k.sys unavailable (00000000)
fffff880`04bd7000 fffff880`04be0000 wmiacpi wmiacpi.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`01181000 fffff880`0118a000 WMILIB WMILIB.SYS Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`06120000 fffff880`06141000 WudfPf WudfPf.sys Tue Jul 14 12:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`01200000 fffff880`0120e000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`0120e000 fffff880`0121a000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff880`0121a000 fffff880`01223000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00009000
fffff880`00cd4000 fffff880`00ce7000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000