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Windows 7: BSOD, System_Service_Exception


06 Feb 2011   #1

Windows 7 Professional x64
 
 
BSOD, System_Service_Exception

Windows 7 Professional X64
AMD Phenom x4 9950
8gb ddr2 1066
1.0tb and 500gb hd's

This is my first post on here so I hope I am doing it right. My computer keeps crashing at random intervals and is very intermittent but very annoying. It will run for days on end and then all of a sudden it crashes.

I tried to debug the dumpfile myself but I was unsure what it all ment. Any help would be appreciated.

My System SpecsSystem Spec
.

06 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cailtis View Post
Windows 7 Professional X64
AMD Phenom x4 9950
8gb ddr2 1066
1.0tb and 500gb hd's

This is my first post on here so I hope I am doing it right. My computer keeps crashing at random intervals and is very intermittent but very annoying. It will run for days on end and then all of a sudden it crashes.

I tried to debug the dumpfile myself but I was unsure what it all ment. Any help would be appreciated.

Several problems

1-sptd.sys used in daemon tools and alcohol120 HUGE cause of BSOD's
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


2-Old drivers from as far back as 2005 clearly not a clean install. Neds updating
Code:
RTCore64.sys    5/25/2005 1:39:12    0x42941d90    fffff880`08195000    fffff880`0819b000        0x00006000                    
RTKVHD64.sys    7/3/2008 3:56:41    0x486c9449    fffff880`06071000    fffff880`061d8580        0x00167580                    
AtiPcie.sys    5/5/2009 10:00:22    0x4a005486    fffff880`01494000    fffff880`0149c000        0x00008000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-AVG remove and replace with Microsoft security essentials

AVG - Download tools

http://www.microsoft.com/security_essentials/


4-Hardware issues

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try

Thanks


Ken
My System SpecsSystem Spec
06 Feb 2011   #3

Windows 7 Professional x64
 
 

Thanks, I will see if this fixed the problem.
My System SpecsSystem Spec
.


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 BSOD, System_Service_Exception




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