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#1
computer continuously restarts unexpectedly
i recently did a fresh install of windows 7 ultimate on my computer.
the install went fine and i've been using the computer with no issues for a few days, then all of a sudden the computer restarts after a BSOD. this has happened continuously since then as well, even when i'm in the middle of doing something like browsing a website.
the message displayed after the restart:
these are the problem details:Windows has recovered from an unexpected shut down.
Windows can check online for a solution for the problem.
the operating system has all of the latest Microsoft updates and all of the computer hardware is recognized in device manager.Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 914B92A7
BCP3: 80F2AC38
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020711-17921-01.dmp
C:\Users\Matthew\AppData\Local\Temp\WER-54206531-0.sysdata.xml
Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
i've done a scan on the hard drive with the manufacturer's utility software as well in case there are issues with it and the scan comes up clean doing both the basic and extensive tests. i've also replaced the all of the memory with new modules and the hard drive as well... the motherboard and power supply are both fairly new as well.
any and all help is greatly appreciated.
thanks.
Last edited by Matt26; 09 Feb 2011 at 12:46. Reason: additional details