Bluescreen of Death Locale ID: 2057 OS Version 6.1.7600.2.0.0.768.3


  1. Posts : 2
    Windows 7 Home Premium 64 bit operating system
       #1

    Bluescreen of Death Locale ID: 2057 OS Version 6.1.7600.2.0.0.768.3


    Hi,

    Hope someone can help.

    I've had the bluecreen of death happen a few times in the past month when I've started my lapotp, but it's never been a real problem as it's always loaded on the second try. However this morning my system must have been running for about 15 mins of constant bluescreen errors before I gave up trying to log on and went to work. However, the problem is still happening.

    The problem message is:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000006
    BCP2: FFFFF8000315DA30
    BCP3: FFFFF88004EBC698
    BCP4: FFFFF88004EBBF00
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\020811-17331-02.dmp
    C:\Users\Lizi\AppData\Local\Temp\WER-64724-0.sysdata.xml
    Read our privacy statement online:
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    C:\windows\system32\en-US\erofflps.txt

    I have attached a zipfile of the minidump (as seen on other threads)

    Any help would be greatly appreciated as my laptop is only 6 months old

    Many thanks
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    I'm showing a failing harddrive here.
    The dumps are pretty consistent and agree a hard disk fault is the source of error.
    If this had been going on I would be quick to blame a related driver. however, Given the consistency and slow but increasing frequency and severity of the problems, you may be due for a new hard drive in that machine.

    ...I would let someone else verify this before making any purchases or going in for service though.

    In the meantime run a disk check on it if you can.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64 bit operating system
    Thread Starter
       #3

    Ok, thanks for your help.

    Out of curiousity how do you run a disk check? And can it be done in safe mode?
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    disk check is a 16bit application - translation it should and does work in safe mode.
    Disk Check
    Follow that link for a little tutorial on using disk check.
      My Computer


 

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