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Windows 7: Bluescreen of Death Locale ID: 2057 OS Version 6.1.7600.2.0.0.768.3

08 Feb 2011   #1
LCro

Windows 7 Home Premium 64 bit operating system
 
 
Bluescreen of Death Locale ID: 2057 OS Version 6.1.7600.2.0.0.768.3

Hi,

Hope someone can help.

I've had the bluecreen of death happen a few times in the past month when I've started my lapotp, but it's never been a real problem as it's always loaded on the second try. However this morning my system must have been running for about 15 mins of constant bluescreen errors before I gave up trying to log on and went to work. However, the problem is still happening.

The problem message is:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000006
BCP2: FFFFF8000315DA30
BCP3: FFFFF88004EBC698
BCP4: FFFFF88004EBBF00
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020811-17331-02.dmp
C:\Users\Lizi\AppData\Local\Temp\WER-64724-0.sysdata.xml
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C:\windows\system32\en-US\erofflps.txt

I have attached a zipfile of the minidump (as seen on other threads)

Any help would be greatly appreciated as my laptop is only 6 months old

Many thanks


My System SpecsSystem Spec
.
08 Feb 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I'm showing a failing harddrive here.
The dumps are pretty consistent and agree a hard disk fault is the source of error.
If this had been going on I would be quick to blame a related driver. however, Given the consistency and slow but increasing frequency and severity of the problems, you may be due for a new hard drive in that machine.

...I would let someone else verify this before making any purchases or going in for service though.

In the meantime run a disk check on it if you can.
My System SpecsSystem Spec
08 Feb 2011   #3
LCro

Windows 7 Home Premium 64 bit operating system
 
 

Ok, thanks for your help.

Out of curiousity how do you run a disk check? And can it be done in safe mode?
My System SpecsSystem Spec
.

08 Feb 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

disk check is a 16bit application - translation it should and does work in safe mode.
Disk Check
Follow that link for a little tutorial on using disk check.
My System SpecsSystem Spec
Reply

 Bluescreen of Death Locale ID: 2057 OS Version 6.1.7600.2.0.0.768.3




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