BSoD unknown cause.


  1. Gottschling
    Posts : 1
    windows-7 Ultimate X64
       New #1

    BSoD unknown cause.


    Windows 7 IS . . .
    - x64
    - the original installed OS on the system? No
    - an OEM or full retail version? FR
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? about 4 years xps m1730
    - What is the age of OS installation (have you re-installed the OS?) about 1 or 2 years, since i upgraded it .

    I get a BSoD usually when I watch YouTube or any other streaming videos. I thought it might have to do with my flash player, so i updated it.

    I would rather let you guys take a look at the dump files for me, and give me your thoughts. thank you.
      My Computer
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  3. DeanP
    Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       New #2

    These dumps seem to be old - way back before New Year 2011 (29-12-10).
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80019ff4e0, fffff88004f79028, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+75a028 )

Followup: MachineOwner
    STOP 0x00000116: VIDEO_TDR_ERROR Usual causes: Video driver, overheating, bad video card, bad RAM, incorrect RAM timings/voltages, outdated driver
    Uninstall the Nvidia driver then use driver sweeper to remove leftover Nvidia files
    Guru3D - Driver Sweeper

    Then reinstall the Nvidia drivers
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    If the above does not work test your RAM
    RAM - Test with Memtest86+
    Or try another graphics card (or use onboard graphics)

    http://www.google.com/search?q=bugcheck+VIDEO_TDR_ERROR
      My Computer
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