Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: multiple daily bsod

09 Feb 2011   #1
voidoid08

Windows 7 Home Premium 64-bit
 
 
multiple daily bsod

Hi guys, I'm having problems with a brand new HP G62-b24eo laptop (bsod several times every day.) Only been using it since last Friday. The blue screen that comes up tells me "Driver IRQL not less or equal" and further down it says tcpip.sys. I'm not sure how to save the memory dump files either in order to get a better handle on the problem. Any help would be greatly appreciated since I would like to know if the problem can be fixed or if I should just return the laptop, have until March 1. Anna


My System SpecsSystem Spec
.

09 Feb 2011   #2
fimble

windows 7 ultimate
 
 

Hi Anna and Welcome.
Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.
To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
The *.dmp files are located at C:\Windows\Minidump. Until a *.dmp file is generated, the Minidump folder may not exist.

Go to your C:\Windows\Minidump folder. Copy the *.dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

HTH
My System SpecsSystem Spec
09 Feb 2011   #3
voidoid08

Windows 7 Home Premium 64-bit
 
 
memory dump files

Thanks for quick reply, here are the memory dump files from my laptop.
My System SpecsSystem Spec
.


Reply

 multiple daily bsod




Thread Tools





Similar help and support threads
Thread Forum
Multiple BSODS , no BSOD pattern, almost daily
Hello guys, i am struggling with this laptop for a long time now and i came to you, i have no other solution left. Samsung Series 7 NP700Z7C-S01UK bought at the beginning of October 2012, started to BSOD around May 2013. From May to late September the laptop was NEVER user, at the end of...
BSOD Help and Support
Multiple BSOD daily during Web Browsing and Gaming
I have been having multiple BSOD daily and some hard hang ups. I have updated my drivers from the ASUS site and updated my display drivers from NVIDIA with no avail. BSOD have slowed down in frequency but I continue to get them. Bluescreen viewer, shows problems with ntoskrnl.exe. The system...
BSOD Help and Support
Daily BSOD, on multiple processes
hello there, i'm glad i found this forum and i'd like to mention i'm a newbie here , but here it goes; i've been getting BSOD's on a daily basis while playing , browsing , or just booting up my windows, i've tried everything and then i found the WinDBG tool, but it doesen't help me as much as the...
BSOD Help and Support
BSOD multiple times daily
Hello all, I'll try to get all my stats out first: -purchased a Compaq about 3.5 years ago that was running VISTA -When Win7 came out, I formatted hard drive and installed Windows 7 -Have installed ALL critical updates. One optional update has not played nicely with my wireless networking...
BSOD Help and Support
bsod multiple times daily
hi, sorry if i'm not posting right. i saw the sticky at the top of this forum that give guidelines for posting, however, the app you are supposed to download and wait for up to 10mins to create a report and a new folder doesnt work. i waited for an hour and got nothing but another bsod in that...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App