Blue Screen every day


  1. Posts : 2
    windows 7 home premium 64bit
       #1

    Blue Screen every day


    I have just buyed a new pc and continuously receiving "A clock interrupt was not received on a secondary processor within the allocated time " error and different blue screens on original up to date Windows 7 64bit home premium. It happens once a usage, when I have 1 error a time and after restart I can play any games or do anything for days if not restart nothing happens, but blue screen always comes once a usage...

    Asus Rampage III gene x58
    Corsair 6gb triple
    WD 1 TB sata III caviar black
    XFX HD6950 2048 mb
    Recom Power engine 580
    cooler master haf 922

    attached is the error files and health report, what should I do?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    mcagris said:
    I have just buyed a new pc and continuously receiving "A clock interrupt was not received on a secondary processor within the allocated time " error and different blue screens on original up to date Windows 7 64bit home premium. It happens once a usage, when I have 1 error a time and after restart I can play any games or do anything for days if not restart nothing happens, but blue screen always comes once a usage...

    Asus Rampage III gene x58
    Corsair 6gb triple
    WD 1 TB sata III caviar black
    XFX HD6950 2048 mb
    Recom Power engine 580
    cooler master haf 922

    attached is the error files and health report, what should I do?

    these are all BC 101

    The CLOCK_WATCHDOG_TIMEOUT bug check has a value of 0x00000101. This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.

    Usually it means you need to update your intelppm.sys file which is either in BIOS or the cd that came with the computer

    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\020911-11715-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02a57000 PsLoadedModuleList = 0xfffff800`02c94e50
    Debug session time: Wed Feb  9 15:06:14.996 2011 (GMT-5)
    System Uptime: 0 days 2:07:11.041
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9C, {0, fffff88002f6cc70, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : intelppm.sys ( intelppm+39c2 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
        x86 Processors
            If the processor has ONLY MCE feature available (For example Intel
            Pentium), the parameters are:
            1 - Low  32 bits of P5_MC_TYPE MSR
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of P5_MC_ADDR MSR
            4 - Low  32 bits of P5_MC_ADDR MSR
            If the processor also has MCA feature available (For example Intel
            Pentium Pro), the parameters are:
            1 - Bank number
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
            4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
        IA64 Processors
            1 - Bugcheck Type
                1 - MCA_ASSERT
                2 - MCA_GET_STATEINFO
                    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
                3 - MCA_CLEAR_STATEINFO
                    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
                4 - MCA_FATAL
                    FW reported a fatal MCA.
                5 - MCA_NONFATAL
                    SAL reported a recoverable MCA and we don't support currently
                    support recovery or SAL generated an MCA and then couldn't
                    produce an error record.
                0xB - INIT_ASSERT
                0xC - INIT_GET_STATEINFO
                      SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
                0xD - INIT_CLEAR_STATEINFO
                      SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
                0xE - INIT_FATAL
                      Not used.
            2 - Address of log
            3 - Size of log
            4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
        AMD64 Processors
            1 - Bank number
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
            4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 0000000000000000
    Arg2: fffff88002f6cc70
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x9C_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    LAST_CONTROL_TRANSFER:  from fffff80002a206e0 to fffff80002ac7740
    
    STACK_TEXT:  
    fffff880`02f6cc38 fffff800`02a206e0 : 00000000`0000009c 00000000`00000000 fffff880`02f6cc70 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f6cc40 fffff800`02a1fe1f : 00000000`00000008 00000000`00000000 00000000`00000008 00000000`00000000 : hal!HalpMcaReportError+0x164
    fffff880`02f6cd90 fffff800`02a13e88 : 00000000`00000000 fffff880`02f64180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x9f
    fffff880`02f6cdc0 fffff800`02ac5fec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`02f6cdf0 fffff800`02ac5e53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`02f6cf30 fffff880`040469c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`02f8cc98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x39c2
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    intelppm+39c2
    fffff880`040469c2 ??              ???
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  intelppm+39c2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: intelppm
    
    IMAGE_NAME:  intelppm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc0fd
    
    FAILURE_BUCKET_ID:  X64_0x9C_GenuineIntel_intelppm+39c2
    
    BUCKET_ID:  X64_0x9C_GenuineIntel_intelppm+39c2
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    windows 7 home premium 64bit
    Thread Starter
       #3

    voltages


    I had a cpu voltage warning today but could not catch what it was because it restarted the pc immediately.

    May be my motherboard can not do the right feed for cpu?

    I check the frequencies with AI suite II and below is the figures:

    CPU=0,946 V (sometimes I see it goes up to 1,27 ??)
    CPU PLL= 1,819 V

    the file intelppm.sys is up to date
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    mcagris said:
    I had a cpu voltage warning today but could not catch what it was because it restarted the pc immediately.

    May be my motherboard can not do the right feed for cpu?

    I check the frequencies with AI suite II and below is the figures:

    CPU=0,946 V (sometimes I see it goes up to 1,27 ??)
    CPU PLL= 1,819 V

    the file intelppm.sys is up to date
    Your intelppm is date 7/13/2009 (there may be newer) but even if there inst, driver do get corrupted. While unsure of the intellppm's function it may control the very voltage you are toying with now. It cant hurt to re-install it and is both easy and free.
      My Computer


 

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