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Windows 7: Blue screen during game

10 Feb 2011   #1
emnasty600

Windows 7 Home Premium x64
 
 
Blue screen during game

so far this has only happened once and this is the error that i got upon start up. any idea? im baffled.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 0000000000001097
BCP3: 0000000000000000
BCP4: FFFFF8A011831C80
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021011-38173-01.dmp
C:\Users\Eddie\AppData\Local\Temp\WER-60278-0.sysdata.xml


My System SpecsSystem Spec
10 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by emnasty600 View Post
so far this has only happened once and this is the error that i got upon start up. any idea? im baffled.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 0000000000001097
BCP3: 0000000000000000
BCP4: FFFFF8A011831C80
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021011-38173-01.dmp
C:\Users\Eddie\AppData\Local\Temp\WER-60278-0.sysdata.xml
If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
10 Feb 2011   #3
emnasty600

Windows 7 Home Premium x64
 
 

this blue screen only happened one time so far while playing a game, and upon restart that was the error code. I tried playing the game again and there was no problem. I googled some of the codes and someone said it was hardrive related, i did a hard drive test in the diagnostics and it passed so no problem there, im uploading the minidump contets here.
My System SpecsSystem Spec
11 Feb 2011   #4
emnasty600

Windows 7 Home Premium x64
 
 

any ideas?
My System SpecsSystem Spec
11 Feb 2011   #5
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Driver Verifier - Enable and Disable

Are you overclocking anything? If so, return to default values.
My System SpecsSystem Spec
12 Feb 2011   #6
emnasty600

Windows 7 Home Premium x64
 
 

i am not, im using the computer as is. i contacted Hp about the problem, i have a dv7-4285dx, and i sent the the info i profided here and they said i had the wrong BIOS iinstalled, i installed the correct one and havent got it again. Im guessin they were right unless you think that it was something else.
My System SpecsSystem Spec
12 Feb 2011   #7
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Enable Driver Verifier as requested and upload the dumps when Driver Verifier is on.
My System SpecsSystem Spec
12 Feb 2011   #8
emnasty600

Windows 7 Home Premium x64
 
 

I will do that tonight as soon as I get home from doing a few things. I will enable verifier. Where would the dumps be located? and must I zip them before i upload them?
My System SpecsSystem Spec
12 Feb 2011   #9
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Quote   Quote: Originally Posted by emnasty600 View Post
I will do that tonight as soon as I get home from doing a few things. I will enable verifier. Where would the dumps be located? and must I zip them before i upload them?
Use Zigzag's post.
My System SpecsSystem Spec
12 Feb 2011   #10
emnasty600

Windows 7 Home Premium x64
 
 

Alright thank you for the help, will do so asap when I get home.
My System SpecsSystem Spec
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 Blue screen during game




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