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Windows 7: windows 7 chrashes every time i try to log in

10 Feb 2011   #1
crispynz

64 bit windows 7 home premium
 
 
windows 7 chrashes every time i try to log in

OS: windows 7 home premium pre instaled
inspiron N5010 (15R) about one year old

so this sucks heep, My computer gets to the windows login page then if i do nothing it crashes, if i try to log in it crashes, if i try to shut down it crashes, you get the point, can someone please help me

when it crashes,,, yes i get the BSOD it doesn't stey up on the screen for long and then my laptop restarts

this occurs in all safe modes aswell

PLEASE HELP


My System SpecsSystem Spec
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10 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by crispynz View Post
OS: windows 7 home premium pre instaled
inspiron N5010 (15R) about one year old

so this sucks heep, My computer gets to the windows login page then if i do nothing it crashes, if i try to log in it crashes, if i try to shut down it crashes, you get the point, can someone please help me

when it crashes,,, yes i get the BSOD it doesn't stey up on the screen for long and then my laptop restarts

this occurs in all safe modes aswell

PLEASE HELP
Do you have a backup from before the problem existed? do you have the win 7dvd to do a repair install?
My System SpecsSystem Spec
10 Feb 2011   #3
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Use System Restore to restore to a point before the problem started using the Windows 7 DVD.
My System SpecsSystem Spec
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10 Feb 2011   #4
crispynz

64 bit windows 7 home premium
 
 

that would be awsome but i have no cd whats the best way to get one
My System SpecsSystem Spec
10 Feb 2011   #5
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

My System SpecsSystem Spec
10 Feb 2011   #6
crispynz

64 bit windows 7 home premium
 
 

giv it a go thanks
My System SpecsSystem Spec
10 Feb 2011   #7
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Take your time - we'll be here.
My System SpecsSystem Spec
11 Feb 2011   #8
crispynz

64 bit windows 7 home premium
 
 

been busy sorry, ok lets get this sorted
ok so i got the iso and burned it to a disk, i loaded from the disk but and tryed the options but noting seems to help
i do get the comand promt if i can use that to get this sorted
My System SpecsSystem Spec
Reply

 windows 7 chrashes every time i try to log in




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