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Windows 7: BSOD & Freezes. Installed surge master... running out of ideas :(


10 Feb 2011   #1

Windows 7 32bit
 
 
BSOD & Freezes. Installed surge master... running out of ideas :(

I've just brought this PC running Windows 7 64bit and recently the computer started to freeze.

I when thought event viewer and could not find anything which stood out to me apart from system shutdown which was caused by me, as I had to hold the power button to get out of the freeze.

The computer had started to Blue Screen, I've been through msconfig, I've even disabled the wireless card and only used the Ethernet cable. I thought it may have been the power in the house, therefore went out and brought a Surge Protector but the PC still keeps on crashing.

I've attached the dump files.

Any advice would be appreciated.


My System SpecsSystem Spec
.

10 Feb 2011   #2

windows 7 ultimate
 
 

Hi Music46.

100% Guaranteed!!

Your dump files all give a stop error of 0x7F. Its a stop error that ZoneAlarm firewall gives frequently and involves the NETIO.sys system driver. You have two (?) options:

ZoneAlarm Firewall is known to be a cause of BSOD's on many Windows 7 systems. Download the ZoneAlarm Remover - http://download.zonealarm.com/bin/fr...cpes_clean.exe. Uninstall ZoneAlarm through Programs and Features. Boot to safe mode and run the ZoneAlarm Remover. Reboot. Make sure that Windows Firewall is enabled.
Alternatively
Try this Microsoft hotfix if you wish to keep ZoneAlarm: Stop Error 0x07F when you run apps. that transfer data by the UDP protocol in Win 7. I can neither verify or discount this fix. It may work, it may not.

Your latest dump file blames NETIO.SYS which is a Windows System file and is highly unlikely to be the cause.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

Outdated Drivers. Update:

lmimirr.sys Tue Apr 10 23:32:45 2007
LMIRfsDriver.sys Mon Jul 14 17:26:56 2008
RaInfo.sys Fri Jan 04 18:57:14 2008 LogMeIn/RemotelyAnywhere. Update or uninstall.

DDCDrv.sys Tue Apr 08 08:50:11 2008 WINI2C-DDC Kernel Mode Driver

AtiPcie.sys Tue May 05 16:00:22 2009 ATI PCIE Chipset Driver. Go to Mobo Mfr. or AMD

Drivers with Updates:

Rt64win7.sys Fri Nov 27 09:45:07 2009 Realtek PCIe GBE Family Controller 7.037

Bugcheck Analysis
Code:
Loading Dump File [C:\DUMPS\Music46\020911-13650-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c59000 PsLoadedModuleList = 0xfffff800`02e96e50
Debug session time: Wed Feb  9 16:55:26.875 2011 (UTC + 0:00)
System Uptime: 0 days 0:01:17.779
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002cd3af4}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002cd3af4

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002cc8ca9 to fffff80002cc9740

STACK_TEXT:  
fffff880`009ecce8 fffff800`02cc8ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009eccf0 fffff800`02cc7172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009ece30 fffff800`02cd3af4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`02b15fa0 fffff800`02cceda7 : 0020003e`00740078 00450054`004e0045 006f0043`003d0052 006e0069`0074006e : nt!SepMandatoryIntegrityCheck+0x14
fffff880`02b16020 fffff800`02c91f6a : fffffa80`07379080 00000000`00000001 00000000`00000000 fffffa80`0545d7c8 : nt!SeAccessCheckWithHint+0x317
fffff880`02b16100 fffff880`01406c5a : 0066006e`00490020 0061006d`0072006f 006e006f`00690074 002f0072`0062003c : nt!SeAccessCheckFromState+0x102
fffff880`02b167f0 fffff880`0140494f : 006f0059`c0000022 00630020`00000000 00750070`006d006f 00200072`00650074 : NETIO!CompareSecurityContexts+0x6a
fffff880`02b16860 fffff880`014069b5 : 006f006e`0020006e 006c0061`006d0072 0020002c`0079006c 00200064`006e0061 : NETIO!MatchValues+0xef
fffff880`02b168b0 fffff880`01406845 : fffffa80`0653c360 fffffa80`06035390 fffff880`02b16ad8 fffff880`02b17210 : NETIO!FilterMatch+0x95
fffff880`02b16900 fffff880`01407ccb : 00000000`00000000 00000000`00000000 fffff880`02b17210 fffff880`02b16ac0 : NETIO!IndexListClassify+0x69
fffff880`02b16980 fffff880`03640417 : fffff880`02b16e58 fffff880`02b16e58 fffff880`02b17b90 fffffa80`07399960 : NETIO!KfdClassify+0xa4e
fffff880`02b16cf0 fffff880`0363983e : fffff880`03748690 00000000`00000000 fffffa80`0633c270 00000000`00000000 : tcpip!WfpAleClassify+0x57
fffff880`02b16d30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+6a
fffff880`01406c5a 448b442470      mov     r8d,dword ptr [rsp+70h]

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

Followup: MachineOwner
Drivers:
Code:
fffff880`009ecce8 fffff800`02cc8ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009eccf0 fffff800`02cc7172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009ece30 fffff800`02cd3af4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`02b15fa0 fffff800`02cceda7 : 0020003e`00740078 00450054`004e0045 006f0043`003d0052 006e0069`0074006e : nt!SepMandatoryIntegrityCheck+0x14
fffff880`02b16020 fffff800`02c91f6a : fffffa80`07379080 00000000`00000001 00000000`00000000 fffffa80`0545d7c8 : nt!SeAccessCheckWithHint+0x317
fffff880`02b16100 fffff880`01406c5a : 0066006e`00490020 0061006d`0072006f 006e006f`00690074 002f0072`0062003c : nt!SeAccessCheckFromState+0x102
fffff880`02b167f0 fffff880`0140494f : 006f0059`c0000022 00630020`00000000 00750070`006d006f 00200072`00650074 : NETIO!CompareSecurityContexts+0x6a
fffff880`02b16860 fffff880`014069b5 : 006f006e`0020006e 006c0061`006d0072 0020002c`0079006c 00200064`006e0061 : NETIO!MatchValues+0xef
fffff880`02b168b0 fffff880`01406845 : fffffa80`0653c360 fffffa80`06035390 fffff880`02b16ad8 fffff880`02b17210 : NETIO!FilterMatch+0x95
fffff880`02b16900 fffff880`01407ccb : 00000000`00000000 00000000`00000000 fffff880`02b17210 fffff880`02b16ac0 : NETIO!IndexListClassify+0x69
fffff880`02b16980 fffff880`03640417 : fffff880`02b16e58 fffff880`02b16e58 fffff880`02b17b90 fffffa80`07399960 : NETIO!KfdClassify+0xa4e
fffff880`02b16cf0 fffff880`0363983e : fffff880`03748690 00000000`00000000 fffffa80`0633c270 00000000`00000000 : tcpip!WfpAleClassify+0x57
fffff880`02b16d30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+6a
fffff880`01406c5a 448b442470      mov     r8d,dword ptr [rsp+70h]

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

Followup: MachineOwner
---------

1: kd> lmvm vsdatant
start             end                 module name
fffff880`04400000 fffff880`04493000   vsdatant   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\vsdatant.sys
    Image name: vsdatant.sys
    Timestamp:        Mon May 03 18:44:42 2010 (4BDF0B8A)
    CheckSum:         0007DC77
    ImageSize:        00093000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> lmsmtn
start             end                 module name
fffff880`04e6e000 fffff880`04eac000   1394ohci 1394ohci.sys Tue Jan 19 07:12:25 2010 (4B555B59)
fffff880`00f35000 fffff880`00f8c000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`044f5000 fffff880`0457f000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`04fd6000 fffff880`04fec000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`03c55000 fffff880`03c6a000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`00c3a000 fffff880`00c45000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`00e71000 fffff880`00e7a000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`02800000 fffff880`02834000   atikmpag atikmpag.sys Wed Mar 03 03:07:33 2010 (4B8DD275)
fffff880`01200000 fffff880`01208000   AtiPcie  AtiPcie.sys  Tue May 05 16:00:22 2009 (4A005486)
fffff880`0465a000 fffff880`04cc9000   atipmdag atipmdag.sys Wed Mar 03 03:47:08 2010 (4B8DDBBC)
fffff880`028ea000 fffff880`028f1000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03c1e000 fffff880`03c2f000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`055cb000 fffff880`055e9000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`0285b000 fffff880`02885000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d1e000 fffff880`00dde000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00cc0000 fffff880`00d1e000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010f5000 fffff880`01168000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`04fbf000 fffff880`04fcf000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0656a000 fffff880`06578000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0148b000 fffff880`01494000   DDCDrv   DDCDrv.sys   Tue Apr 08 08:50:11 2008 (47FB23B3)
fffff880`03c00000 fffff880`03c1e000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`041f1000 fffff880`04200000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`013e9000 fffff880`013ff000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`06528000 fffff880`0654a000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`06578000 fffff880`06584000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0658f000 fffff880`065a2000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`06584000 fffff880`0658f000   dump_msahci dump_msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`06550000 fffff880`0655c000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04cc9000 fffff880`04dbd000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`04600000 fffff880`04646000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`01083000 fffff880`01097000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`00c45000 fffff880`00c91000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`013df000 fffff880`013e9000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`011a2000 fffff880`011dc000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0296b000 fffff880`029b5000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`04ee2000 fffff880`04eef000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02c10000 fffff800`02c59000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04f6e000 fffff880`04f92000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`05400000 fffff880`0545c000   HdAudio  HdAudio.sys  Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`065cf000 fffff880`065e8000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`08541000 fffff880`08549000   hidkmdf  hidkmdf.sys  Wed Oct 28 22:20:13 2009 (4AE8C39D)
fffff880`065e8000 fffff880`065f0080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`065c1000 fffff880`065cf000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`06418000 fffff880`064e0000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`014a6000 fffff880`014af000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`04f92000 fffff880`04fb0000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`07cbf000 fffff880`07ccb000   ISWKL    ISWKL.sys    Fri Aug 27 10:11:44 2010 (4C778150)
fffff880`04fb0000 fffff880`04fbf000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bc4000 fffff800`00bce000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`03c77000 fffff880`041a0000   kl1      kl1.sys      Fri Sep 25 14:59:13 2009 (4ABCCCB1)
fffff880`02885000 fffff880`028e1000   klif     klif.sys     Tue Sep 22 11:31:19 2009 (4AB8A777)
fffff880`05507000 fffff880`0554a000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`013b4000 fffff880`013ce000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`0654a000 fffff880`0654f200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`07c44000 fffff880`07c59000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04fcf000 fffff880`04fd6000   lmimirr  lmimirr.sys  Tue Apr 10 23:32:45 2007 (461C108D)
fffff880`050e0000 fffff880`050f3000   LMIRfsDriver LMIRfsDriver.sys Mon Jul 14 17:26:56 2008 (487B7E50)
fffff880`07c00000 fffff880`07c23000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c9f000 fffff880`00cac000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`0655c000 fffff880`0656a000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`054f6000 fffff880`05505000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0859f000 fffff880`085ac000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00dde000 fffff880`00df8000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04e00000 fffff880`04e18000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`01030000 fffff880`0105d000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`05068000 fffff880`050b6000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`050b6000 fffff880`050d9000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`00ff4000 fffff880`00fff000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0294f000 fffff880`0295a000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f95000 fffff880`00f9f000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01097000 fffff880`010f5000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`044e7000 fffff880`044f2000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`085e4000 fffff880`085ee000   MTConfig MTConfig.sys Tue Jul 14 01:02:08 2009 (4A5BCB00)
fffff880`01494000 fffff880`014a6000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014b5000 fffff880`015a7000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`04fec000 fffff880`04ff8000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`07cac000 fffff880`07cbf000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`05471000 fffff880`054a0000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`055b6000 fffff880`055cb000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`044d8000 fffff880`044e7000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`0457f000 fffff880`045c4000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Fri Apr 09 03:43:59 2010 (4BBE946F)
fffff880`0295a000 fffff880`0296b000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`045f3000 fffff880`045ff000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02c59000 fffff800`03235000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`01211000 fffff880`013b4000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`028e1000 fffff880`028ea000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`065f1000 fffff880`065fc000   NW1950   NW1950.sys   Wed Oct 28 22:20:25 2009 (4AE8C3A9)
fffff880`07c59000 fffff880`07cac000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`07cd2000 fffff880`08541000   NWTransLib NWTransLib.sys Wed Oct 28 22:20:23 2009 (4AE8C3A7)
fffff880`0449c000 fffff880`044c2000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00fdf000 fffff880`00ff4000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f9f000 fffff880`00fd2000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00c2a000 fffff880`00c3a000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013ce000 fffff880`013df000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`050f3000 fffff880`05199000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`064eb000 fffff880`06528000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cac000 fffff880`00cc0000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`050d9000 fffff880`050e0000   RaInfo   RaInfo.sys   Fri Jan 04 18:57:14 2008 (477E818A)
fffff880`04dbd000 fffff880`04de1000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`054a0000 fffff880`054bb000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`054bb000 fffff880`054dc000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`054dc000 fffff880`054f6000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`041a0000 fffff880`041f1000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`02934000 fffff880`0293d000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0293d000 fffff880`02946000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02946000 fffff880`0294f000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01168000 fffff880`011a2000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`06400000 fffff880`06418000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04e22000 fffff880`04e6e000   Rt64win7 Rt64win7.sys Fri Nov 27 09:45:07 2009 (4B0F9FA3)
fffff880`04ec2000 fffff880`04ee2000   sdbus    sdbus.sys    Sat Oct 10 03:41:20 2009 (4ACFF450)
fffff880`05199000 fffff880`051a4000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`015f3000 fffff880`015fb000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`076a8000 fffff880`0773e000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`05000000 fffff880`05067000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`051a4000 fffff880`051d1000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`05505000 fffff880`05506480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`03603000 fffff880`03800000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`051d1000 fffff880`051e3000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`029d3000 fffff880`029e0000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`029b5000 fffff880`029d3000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`045df000 fffff880`045f3000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03c2f000 fffff880`03c55000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`0554a000 fffff880`0555c000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`08584000 fffff880`0859ec00   usbaudio usbaudio.sys Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`065a2000 fffff880`065bf000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`065bf000 fffff880`065c0f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04f5d000 fffff880`04f6e000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04f50000 fffff880`04f5d000   usbfilter usbfilter.sys Tue Dec 22 08:26:22 2009 (4B3082AE)
fffff880`0555c000 fffff880`055b6000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`04eef000 fffff880`04efa000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04efa000 fffff880`04f50000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`085bd000 fffff880`085c9000   usbprint usbprint.sys Tue Jul 14 01:38:18 2009 (4A5BD37A)
fffff880`085ac000 fffff880`085bd000   usbscan  usbscan.sys  Tue Jul 14 01:35:32 2009 (4A5BD2D4)
fffff880`085c9000 fffff880`085e4000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`00fd2000 fffff880`00fdf000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`028f1000 fffff880`028ff000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`04eac000 fffff880`04ec2000   viacr64  viacr64.sys  Tue May 04 08:17:53 2010 (4BDFCA21)
fffff880`028ff000 fffff880`02924000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`08549000 fffff880`08583100   VMC412   VMC412.sys   Wed Jan 27 02:33:11 2010 (4B5FA5E7)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`015a7000 fffff880`015f3000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`04400000 fffff880`04493000   vsdatant vsdatant.sys Mon May 03 18:44:42 2010 (4BDF0B8A)
fffff880`044c2000 fffff880`044d8000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`045c4000 fffff880`045df000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02924000 fffff880`02934000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e82000 fffff880`00f26000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f26000 fffff880`00f35000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04493000 fffff880`0449c000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00320000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f8c000 fffff880`00f95000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`07c23000 fffff880`07c44000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`0773e000 fffff880`0776f000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`01030000 fffff880`0103e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0103e000 fffff880`0104a000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0104a000 fffff880`01055000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`01055000 fffff880`01068000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
My System SpecsSystem Spec
10 Feb 2011   #3

Windows 7 32bit
 
 

Hi fimble,

Thanks for your rapid response.

I will remove Zonealarm straight away. In terms of the drivers, should I update all the drivers below which you quoted?

Quote:
Outdated Drivers. Update:

lmimirr.sys Tue Apr 10 23:32:45 2007
LMIRfsDriver.sys Mon Jul 14 17:26:56 2008
RaInfo.sys Fri Jan 04 18:57:14 2008 LogMeIn/RemotelyAnywhere. Update or uninstall.

DDCDrv.sys Tue Apr 08 08:50:11 2008 WINI2C-DDC Kernel Mode Driver

AtiPcie.sys Tue May 05 16:00:22 2009 ATI PCIE Chipset Driver. Go to Mobo Mfr. or AMD

Drivers with Updates:

Rt64win7.sys Fri Nov 27 09:45:07 2009 Realtek PCIe GBE Family Controller 7.037
My System SpecsSystem Spec
.


10 Feb 2011   #4

windows 7 ultimate
 
 

I'd say do them all, but one at a time, between re-boots. You may be lucky with the logmein even if you don't find an update. Just be aware that it does cause problems for a lot of people.
If you blue screen again, I'd remove that straight away and then see what happens.
My System SpecsSystem Spec
10 Feb 2011   #5

Windows 7 32bit
 
 

I've removed ZoneAlarm and update logmein

I'm having trouble with the below two...

Rt64win7.sys Fri Nov 27 09:45:07 2009 Realtek PCIe GBE Family Controller 7.037 - Which hardware update is this for?

DDCDrv.sys Tue Apr 08 08:50:11 2008 WINI2C-DDC Kernel Mode Driver - I update this for the ethernet card, was this correct?

Thanks
My System SpecsSystem Spec
10 Feb 2011   #6

windows 7 ultimate
 
 

The Realtek PCIe GBE Family Controller 7.037 is (on mine) under your network adaptor in Device Manager. Mine's actually called Realtek PCIe FE Family Controller.

Driver Install - Manual method
  1. Download the driver and extract it to a folder
  2. Open the Device Manager
  3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device you wish to change the driver(s) for.
  4. Choose Update Driver Software.
  5. Select Browse My Computer For Driver Software.
  6. Select Let me pick from a list of device drivers on my computer.
  7. Select Have disk...
  8. Select Browse..
  9. Navigate to the extracted folder and double click on the .inf file
  10. Hit OK, then Next and the driver(s) will then begin to install.


Quote:
DDCDrv.sys Tue Apr 08 08:50:11 2008 WINI2C-DDC Kernel Mode Driver - I update this for the ethernet card, was this correct?
I assume it was. I googled it!!
My System SpecsSystem Spec
10 Feb 2011   #7

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by fimble View Post
The Realtek PCIe GBE Family Controller 7.037 is (on mine) under your network adaptor in Device Manager. Mine's actually called Realtek PCIe FE Family Controller.

Driver Install - Manual method
  1. Download the driver and extract it to a folder
  2. Open the Device Manager
  3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device you wish to change the driver(s) for.
  4. Choose Update Driver Software.
  5. Select Browse My Computer For Driver Software.
  6. Select Let me pick from a list of device drivers on my computer.
  7. Select Have disk...
  8. Select Browse..
  9. Navigate to the extracted folder and double click on the .inf file
  10. Hit OK, then Next and the driver(s) will then begin to install.


Quote:
DDCDrv.sys Tue Apr 08 08:50:11 2008 WINI2C-DDC Kernel Mode Driver - I update this for the ethernet card, was this correct?
I assume it was. I googled it!!
I'm a little are both the driver for network adapters?

Because I only have two adapter one which is Ethernet the other wireless. Which one would be for which?

Just a thought: Or are both drivers for the same network card which comes under one installations?
My System SpecsSystem Spec
10 Feb 2011   #8

Windows 7 32bit
 
 

When I go to download DDCDrv.sys it says I have to pay for the software as I'm running 64bit?

Download WinI2C/DDC
My System SpecsSystem Spec
11 Feb 2011   #9

Windows 7 32bit
 
 

Anyone?
My System SpecsSystem Spec
11 Feb 2011   #10

windows 7 ultimate
 
 

Hi Music46.

If you've got to pay for it then it's not, for want of a better description, a system required file.
Leave it as it is for now. If it does cause issues or you don't use the software then uninstall it.
My System SpecsSystem Spec
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