Just recently been plagued with Blue screens


  1. krondragon88
    Posts : 2
    Windows 7 Pro 64 bit
       New #1

    Just recently been plagued with Blue screens


    Hi, I'm new to the forums.

    It was only just recently that I started getting blue screens. I thought it was from my online game maplestory at first and updated a couple drivers and ran a virus scan. I played and everything seemed to check out. About an hour ago, I got another blue screen and I believe it's the same error. I followed the posting procedures and have attached the zip file.

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? x64
    - the original installed OS on the system? Windows 7 Home Edition
    - an OEM or full retail version? OEM
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? 1 year and 2 months
    - What is the age of OS installation (have you re-installed the OS?) 1 year and 2 months and I only upgraded to professional

    Let me know if I'm missing anything or if you need additional items. Thanks in advance!
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    krondragon88 said:
    Hi, I'm new to the forums.

    It was only just recently that I started getting blue screens. I thought it was from my online game maplestory at first and updated a couple drivers and ran a virus scan. I played and everything seemed to check out. About an hour ago, I got another blue screen and I believe it's the same error. I followed the posting procedures and have attached the zip file.

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? x64
    - the original installed OS on the system? Windows 7 Home Edition
    - an OEM or full retail version? OEM
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? 1 year and 2 months
    - What is the age of OS installation (have you re-installed the OS?) 1 year and 2 months and I only upgraded to professional

    Let me know if I'm missing anything or if you need additional items. Thanks in advance!
    This crash was caused by your spyware termination app. I would remove it and replace with Microsoft security essentials

    http://www.microsoft.com/security_essentials/
      My Computer
    Quote Quote

  4. krondragon88
    Posts : 2
    Windows 7 Pro 64 bit
    Thread Starter
       New #3

    Thank you for the quick response. I will get to this immediately and post again if I happen to get another blue screen.
      My Computer
    Quote Quote

 

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