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Windows 7: BSOD again even after reinstalling windows..

10 Feb 2011   #1

Windows 7 x64
 
 
BSOD again even after reinstalling windows..

Hi,

first of all sorry for grammar mistakes and I really hope you can help me with solving this issue. Every time I'm playing I get BSODs.

I have a PC which I bought last year in September. My OS is Windows 7 x 64.
Yesterday evening I formatted my pc and reinstalled windows 7 - hoped it will solve all the previous problems with BSODs.

So now I have a "clean" PC but again I got a BSOD..

attached the dump file. Your help will be really appreciated...

Thanks so much in advance!
DaTa


My System SpecsSystem Spec
.

10 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DaTa82 View Post
Hi,

first of all sorry for grammar mistakes and I really hope you can help me with solving this issue. Every time I'm playing I get BSODs.

I have a PC which I bought last year in September. My OS is Windows 7 x 64.
Yesterday evening I formatted my pc and reinstalled windows 7 - hoped it will solve all the previous problems with BSODs.

So now I have a "clean" PC but again I got a BSOD..

attached the dump file. Your help will be really appreciated...

Thanks so much in advance!
DaTa
This crash was caused by your video driver. Please use these to remove and then re-install

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\021011-23384-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`0305d000 PsLoadedModuleList = 0xfffff800`0329ae50
Debug session time: Thu Feb 10 13:21:00.834 2011 (GMT-5)
System Uptime: 0 days 0:46:52.098
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {10, b, 0, fffff8800460be12}

Unable to load image \SystemRoot\System32\drivers\dxgmms1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Probably caused by : dxgmms1.sys ( dxgmms1+be12 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 000000000000000b, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800460be12, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800033050e0
 0000000000000010 

CURRENT_IRQL:  b

FAULTING_IP: 
dxgmms1+be12
fffff880`0460be12 498b4010        mov     rax,qword ptr [r8+10h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff88002d8c120 -- (.trap 0xfffff88002d8c120)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8005c80780
rdx=fffffa80071b5010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800460be12 rsp=fffff88002d8c2b0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8000000000
r11=000000022f2a8021 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
dxgmms1+0xbe12:
fffff880`0460be12 498b4010        mov     rax,qword ptr [r8+10h] ds:00000000`00000010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030ccca9 to fffff800030cd740

STACK_TEXT:  
fffff880`02d8bfd8 fffff800`030ccca9 : 00000000`0000000a 00000000`00000010 00000000`0000000b 00000000`00000000 : nt!KeBugCheckEx
fffff880`02d8bfe0 fffff800`030cb920 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02d8c120 fffff880`0460be12 : fffffa80`067d3050 fffff880`0460c4a4 fffff880`02d8c380 fffff880`03ef7783 : nt!KiPageFault+0x260
fffff880`02d8c2b0 fffffa80`067d3050 : fffff880`0460c4a4 fffff880`02d8c380 fffff880`03ef7783 fffffa80`071b5010 : dxgmms1+0xbe12
fffff880`02d8c2b8 fffff880`0460c4a4 : fffff880`02d8c380 fffff880`03ef7783 fffffa80`071b5010 00000000`00000000 : 0xfffffa80`067d3050
fffff880`02d8c2c0 fffff880`02d8c380 : fffff880`03ef7783 fffffa80`071b5010 00000000`00000000 fffffa80`05ec6650 : dxgmms1+0xc4a4
fffff880`02d8c2c8 fffff880`03ef7783 : fffffa80`071b5010 00000000`00000000 fffffa80`05ec6650 fffff880`0460c74d : 0xfffff880`02d8c380
fffff880`02d8c2d0 00000000`0000001e : 00000000`00000004 00000000`00000000 fffff880`02d8c618 fffff880`03efaf79 : USBPORT!USBPORT_Xdpc_iSignal+0xcb
fffff880`02d8c300 00000000`00000004 : 00000000`00000000 fffff880`02d8c618 fffff880`03efaf79 fffffa80`05ca0780 : 0x1e
fffff880`02d8c308 00000000`00000000 : fffff880`02d8c618 fffff880`03efaf79 fffffa80`05ca0780 fffff880`0460c095 : 0x4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1+be12
fffff880`0460be12 498b4010        mov     rax,qword ptr [r8+10h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1+be12

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d3fa174

FAILURE_BUCKET_ID:  X64_0xD1_dxgmms1+be12

BUCKET_ID:  X64_0xD1_dxgmms1+be12

Followup: MachineOwner
---------
My System SpecsSystem Spec
10 Feb 2011   #3

Windows 7 x64
 
 

thanks, I will remove it with using driver sweeper. Will keep you updated

Thanks again for the quick reply..
My System SpecsSystem Spec
.


10 Feb 2011   #4

Windows 7 x64
 
 

so I just removed the ATI drivers and installed a fresh copy after it.

I got a new BSOD -see attached file

Thanks for checking..
My System SpecsSystem Spec
13 Feb 2011   #5

Windows 7 x64
 
 

I removed the ATI drivers today once more (also used CCleaner) and downloaded again the latest version. I still get a BSOD..
Attached the dump file. Can you please help me?
My System SpecsSystem Spec
Reply

 BSOD again even after reinstalling windows..




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