BSOD at random


  1. Posts : 68
    7
       #1

    BSOD at random


    Compaq presario
    AMD athalon xp 3000+
    32 bit full fresh copy win 7

    Randomly started getting bsod. This is a fresh windows 7 install only have a few programs installed on it.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5\CNFYL1YI\Documents[1]\Windows_NT6_BSOD_jcgriff2\013111-33359-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x8283a000 PsLoadedModuleList = 0x82979570
    Debug session time: Mon Jan 31 17:36:58.904 2011 (GMT-5)
    System Uptime: 0 days 1:08:55.919
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {0, 2, 1, 8288e70f}
    Unable to load image \SystemRoot\system32\DRIVERS\AGRSM.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AGRSM.sys
    *** ERROR: Module load completed but symbols could not be loaded for AGRSM.sys
    Probably caused by : AGRSM.sys ( AGRSM+3d8ed )
    Followup: MachineOwner
    ---------
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 8288e70f, address which referenced memory
    Debugging Details:
    ------------------
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82999700
    Unable to read MiSystemVaType memory at 829790c0
     00000000 
    CURRENT_IRQL:  2
    FAULTING_IP: 
    nt!KeWaitForSingleObject+373
    8288e70f 8939            mov     dword ptr [ecx],edi
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    TRAP_FRAME:  8c6a3b34 -- (.trap 0xffffffff8c6a3b34)
    ErrCode = 00000002
    eax=858733c0 ebx=858733b8 ecx=00000000 edx=00000000 esi=861b7400 edi=861b74c0
    eip=8288e70f esp=8c6a3ba8 ebp=8c6a3c0c iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    nt!KeWaitForSingleObject+0x373:
    8288e70f 8939            mov     dword ptr [ecx],edi  ds:0023:00000000=????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from 8288e70f to 82872b5b
    STACK_TEXT:  
    8c6a3b34 8288e70f badb0d00 00000000 00000086 nt!KiTrap0E+0x2cf
    8c6a3c0c 8eab38ed 858733b8 00000000 00000000 nt!KeWaitForSingleObject+0x373
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8c6a3c84 8eab3b76 85861030 85837c9c 00000003 AGRSM+0x3d8ed
    8c6a3ca8 82850eea 85861030 854cb030 00000016 AGRSM+0x3db76
    8c6a3cc0 82868f36 85837cdc 85861030 8c6a3cd8 nt!IopPoHandleIrp+0x28
    8c6a3cd0 82850551 8c6a3cf8 8eb82873 85861030 nt!IofCallDriver+0x55
    8c6a3cd8 8eb82873 85861030 85837c08 8583b030 nt!PoCallDriver+0x10
    8c6a3cf8 828509ff 8583b030 85837c08 00000000 modem!ModemPower+0xb1
    8c6a3d50 82a21d16 85c547f8 ac3c2725 00000000 nt!PopIrpWorker+0x351
    8c6a3d90 828c3159 828506ae 85c547f8 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    Agere SoftModem Driver
    Description: SoftModem Device Driver
    Company: Agere Systems

    Update driver
      My Computer


  3. Posts : 68
    7
    Thread Starter
       #3

    Thanks
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Your Welcome
    Im very hopeful that I found the problem.
    Most of your dump reports came up with the same conclusion, which is rare
    Good luck
      My Computer


  5. Posts : 68
    7
    Thread Starter
       #5

    Yes i suspected it was a driver problem because i got the driver not equal error or such. I disabled it in device manager, and its working without any issue. I need to learn how to look at dumps myself now
      My Computer


  6. Posts : 25
    Windows 7 Home Premium 64bit.
       #6

    i love urs sig. richc xD
    One who asks a question is a fool for five minutes; one who does not ask a question remains a fool forever.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Glad that I could sort the BSOD problem for you.
    Take care.
      My Computer


 

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