Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - W7 - won't boot even in safe mode

12 Feb 2011   #1
LIPSOCK

Windows 7 Home Premium 64bit
 
 
BSOD - W7 - won't boot even in safe mode

Win7 Home Premium.
After uninstalling Norton 360, it requested a restart, then Blue Screened with error
DRIVER_IRQL_NOT_LESS_OR_EQUAL

Won't boot in normal or any safe mode, so no chance of running anything in Windows or checking drivers.
Cannot save or post a dump file.
Help?
thanks


My System SpecsSystem Spec
.

13 Feb 2011   #2
usasma
Microsoft MVP

 
 

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)
Then run Startup Repair at least 3 times from the installation disk (or from here: Download Windows 7 System Recovery Discs — The NeoSmart Files )
If that doesn't work, then try "bootrec /fixmbr" and "bootrec /fixboot" at the Command Prompt.

This presumes that your system isn't infected. If it is infected, you'll have to remove the infection first. I'd suggest posting over in the Security forums for assistance with using a rescue disk to remove viruses: System Security - Windows 7 Forums
My System SpecsSystem Spec
13 Feb 2011   #3
LIPSOCK

Windows 7 Home Premium 64bit
 
 

Thank you usasma; that's really useful for future similar issues. I had to decide quickly what to do and as there was no important data on the m/c I did a recover to factory option and all is well( after 3 hours worth of effort and updates) if course.
There was no infection on the computer.
My System SpecsSystem Spec
.


13 Feb 2011   #4
usasma
Microsoft MVP

 
 

Thanks for letting us know!
Good luck!
My System SpecsSystem Spec
13 Feb 2011   #5
richnrockville

Windows 7 Pro x64 SP1
 
 

I do not recommend norton 360. I would use the microsoft security essentials which is free from microsoft under security on their main page. It will (or should) automatically allow you to download the correct version for your computer. let it update and scan. Many people have voted in the MSE favor and being quite good.

I personally use Vipre Premium which has an all you can eat version quite cheap.

Rich
My System SpecsSystem Spec
Reply

 BSOD - W7 - won't boot even in safe mode




Thread Tools





Similar help and support threads
Thread Forum
BSOD when trying to boot in normal mode, safe mode works fine
My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message Windows resource protection found corrupt files but was unable to fix some of them. I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone...
BSOD Help and Support
BSOD on boot up and in safe mode
My computer is crashing every few minutes. It is a wonder how I got this post up. I received a cache manager bsod as well as a mfehidk.sys bsod. I have also received multiple errors. Here are today's event id 41 bug check errors EventData BugcheckCode 52 BugcheckParameter1 0x50853 ...
BSOD Help and Support
Cannot access Safe Mode but can boot in Safe Mode with Networking
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt. Safe Mode with Networking loads normally. Any ideas or advice? The...
BSOD Help and Support
BSOD right after boot, even in Safe Mode
- x86 (32-bit) or x64 ? x64 - the original installed OS on the system? Yes - an OEM or full retail version? Full - What is the age of system (hardware)? 2-3 years - What is the age of OS installation (have you re-installed the OS?) 2-3 years I don't know how to supply the info dumps...
BSOD Help and Support
BSOD on boot even in Safe Mode
Hi, Last couple of weeks have noticed that it takes longer to access directories on my hard drives (both internal and USB). Could take up to a minute to access a directory. Then Last night the laptop started the following. - Boots to the Windows Loading screen and sits for a few mins. -...
BSOD Help and Support
BSOD - Cant boot into safe mode
Hello, I would appreciate any input about this problem. My set up is or was dual boot Windows 7 rc712 x64 and vista x64 on 2 partitions on the same drive. Suddenly bsod and looped rebooting with windows 7 and I can't even load windows 7 in safe mode. This ocurred after a video crashed in...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App