|12 Feb 2011||#1|
Blue Screen on start-up following latest Win7 updates
I have a:
Intel core i5 750
Gigabyte GA-P55A-UD4 MB
My OS is Windows 7 Professional 32 bit
Following the latest batch of 9 updates I have developed a BSOD issue on startup.
I can restore the system and then it runs fine, however as soon as I apply the new updates the BSOD returns.
I thought it may have been a conflict with my anti-virus software - AVIRA - so I tried unistalling it, however, windows decided to apply the new updates during this reboot, triggering another BSOD and then restoring a damaged installation of the antivirus software.
I have updates set to download but not update without my authorization, however, windows is applying them again after each restore and I do not know how to stop them. Currently my system will BSOD, then I restore it to a working state and the next time I shut-down windows applies the updates and the whole process repeats.
I have included the minidump logs and the performance test as a zip file.
thanks for any help
|My System Specs|
|13 Feb 2011||#2|
Issues with the ADFS service listed in PERFMON. Uninstall Adobe products and reinstall the latest available version
You have 73 updates installed, my copy of Win7 x64 has 87 updates.
Disconnect from the internet, then use System Restore to reset the system.
Then rechange the Windows Update settings so that it won't install unless it asks you first.
Then set a new System Restore point.
Keep in mind that you're gonna have to go get these missing updates later on.
Uninstall the ATI Catalyst Control Center (older versions may have BSOD issues). If you must have this program, then download the latest version AFTER uninstalling the current one.
Update your USB 3.0 drivers - older one's have had BSOD issues. But none have been seen for several months - so we presume that an update has fixed the problems.
The BSOD points to your Avira Antivirus as the cause. Please do the following:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Avira from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Avira using this free tool: Knowledgebase for Home
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
Test for further BSOD's
Updating the following drivers will be the most likely solution for your Windows Update problem (I think that the cause is an older driver that isn't compatible with the Windows Update that is causing your BSODs).
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:
RTKVHDA.sys Tue Dec 08 05:15:55 2009 (4B1E275B) http://www.carrona.org/dvrref.html#RTKVHDA.sys jraid.sys Thu Oct 29 04:14:05 2009 (4AE94ECD) http://www.carrona.org/dvrref.html#jraid.sys amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F) http://www.carrona.org/dvrref.html#amdxata.sys Rt86win7.sys Thu Aug 20 12:04:54 2009 (4A8D7426) http://www.carrona.org/dvrref.html#Rt86win7.sys avipbb.sys Thu Dec 09 08:40:55 2010 (4D00DC67) http://www.carrona.org/dvrref.html#avipbb.sys nusb3xhc.sys Mon Oct 26 10:19:00 2009 (4AE5AFD4) http://www.carrona.org/dvrref.html#nusb3xhc.sys ElbyCDIO.sys Thu Dec 17 17:25:11 2009 (4B2AAFC7) http://www.carrona.org/dvrref.html#ElbyCDIO.sys ssmdrv.sys Tue May 05 06:05:18 2009 (4A000F5E) http://www.carrona.org/dvrref.html#ssmdrv.sys atikmdag.sys Fri Sep 18 22:43:04 2009 (4AB44538) http://www.carrona.org/dvrref.html#atikmdag.sys nusb3hub.sys Mon Oct 26 10:18:58 2009 (4AE5AFD2) http://www.carrona.org/dvrref.html#nusb3hub.sys VClone.sys Sun Aug 09 17:25:56 2009 (4A7F3EE4) http://www.carrona.org/dvrref.html#VClone.sys AtiHdmi.sys Sun Aug 23 08:35:10 2009 (4A91377E) http://www.carrona.org/dvrref.html#AtiHdmi.sys
Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Debug session time: Sat Feb 12 00:51:59.480 2011 (UTC - 5:00) System Uptime: 0 days 0:00:22.822 *** WARNING: Unable to verify timestamp for avipbb.sys *** ERROR: Module load completed but symbols could not be loaded for avipbb.sys *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : avipbb.sys ( avipbb+e4ae ) BUGCHECK_STR: 0x7f_8 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: csrss.exe FAILURE_BUCKET_ID: 0x7f_8_avipbb+e4ae Bugcheck code 1000007F Arguments 00000008 807c7750 00000000 00000000 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
|My System Specs|
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