|12 Feb 2011||#1|
Blue Screen on start-up following latest Win7 updates
I have a:
Intel core i5 750
Gigabyte GA-P55A-UD4 MB
My OS is Windows 7 Professional 32 bit
Following the latest batch of 9 updates I have developed a BSOD issue on startup.
I can restore the system and then it runs fine, however as soon as I apply the new updates the BSOD returns.
I thought it may have been a conflict with my anti-virus software - AVIRA - so I tried unistalling it, however, windows decided to apply the new updates during this reboot, triggering another BSOD and then restoring a damaged installation of the antivirus software.
I have updates set to download but not update without my authorization, however, windows is applying them again after each restore and I do not know how to stop them. Currently my system will BSOD, then I restore it to a working state and the next time I shut-down windows applies the updates and the whole process repeats.
I have included the minidump logs and the performance test as a zip file.
thanks for any help
|My System Specs|
|13 Feb 2011||#2|
Issues with the ADFS service listed in PERFMON. Uninstall Adobe products and reinstall the latest available version
You have 73 updates installed, my copy of Win7 x64 has 87 updates.
Disconnect from the internet, then use System Restore to reset the system.
Then rechange the Windows Update settings so that it won't install unless it asks you first.
Then set a new System Restore point.
Keep in mind that you're gonna have to go get these missing updates later on.
Uninstall the ATI Catalyst Control Center (older versions may have BSOD issues). If you must have this program, then download the latest version AFTER uninstalling the current one.
Update your USB 3.0 drivers - older one's have had BSOD issues. But none have been seen for several months - so we presume that an update has fixed the problems.
The BSOD points to your Avira Antivirus as the cause. Please do the following:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Avira from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Avira using this free tool: Knowledgebase for Home
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
Test for further BSOD's
Updating the following drivers will be the most likely solution for your Windows Update problem (I think that the cause is an older driver that isn't compatible with the Windows Update that is causing your BSODs).
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:
RTKVHDA.sys Tue Dec 08 05:15:55 2009 (4B1E275B) http://www.carrona.org/dvrref.html#RTKVHDA.sys jraid.sys Thu Oct 29 04:14:05 2009 (4AE94ECD) http://www.carrona.org/dvrref.html#jraid.sys amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F) http://www.carrona.org/dvrref.html#amdxata.sys Rt86win7.sys Thu Aug 20 12:04:54 2009 (4A8D7426) http://www.carrona.org/dvrref.html#Rt86win7.sys avipbb.sys Thu Dec 09 08:40:55 2010 (4D00DC67) http://www.carrona.org/dvrref.html#avipbb.sys nusb3xhc.sys Mon Oct 26 10:19:00 2009 (4AE5AFD4) http://www.carrona.org/dvrref.html#nusb3xhc.sys ElbyCDIO.sys Thu Dec 17 17:25:11 2009 (4B2AAFC7) http://www.carrona.org/dvrref.html#ElbyCDIO.sys ssmdrv.sys Tue May 05 06:05:18 2009 (4A000F5E) http://www.carrona.org/dvrref.html#ssmdrv.sys atikmdag.sys Fri Sep 18 22:43:04 2009 (4AB44538) http://www.carrona.org/dvrref.html#atikmdag.sys nusb3hub.sys Mon Oct 26 10:18:58 2009 (4AE5AFD2) http://www.carrona.org/dvrref.html#nusb3hub.sys VClone.sys Sun Aug 09 17:25:56 2009 (4A7F3EE4) http://www.carrona.org/dvrref.html#VClone.sys AtiHdmi.sys Sun Aug 23 08:35:10 2009 (4A91377E) http://www.carrona.org/dvrref.html#AtiHdmi.sys
Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Debug session time: Sat Feb 12 00:51:59.480 2011 (UTC - 5:00) System Uptime: 0 days 0:00:22.822 *** WARNING: Unable to verify timestamp for avipbb.sys *** ERROR: Module load completed but symbols could not be loaded for avipbb.sys *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : avipbb.sys ( avipbb+e4ae ) BUGCHECK_STR: 0x7f_8 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: csrss.exe FAILURE_BUCKET_ID: 0x7f_8_avipbb+e4ae Bugcheck code 1000007F Arguments 00000008 807c7750 00000000 00000000 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
|My System Specs|
|Similar help and support threads|
Can i download latest version of Win7, to reduce the number of updates
Hi all, my computer has become slow and is badly in need of a fresh install, i have a genuine OEM version of win7 and to save the number of updates i will need to do after the initial install, can i download a latest version that will still be compatible with my serial number. is this possible...
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
Blue Screen occurring after driver updates.
I wouldn't say I'm new here. I have creeped on these forums for quite a while, searching for solutions to my own problems. When this problem came up, I figured it would be best to post here. As the title says, I made the mistake of updating as many drivers as I could with DriverPack Solution....
|BSOD Help and Support|
Blue Screen Problems (multiple) - latest: REFERENCE_BY_POINTER
Hello, I have been having multiple Blue Screen crash problems. The last one was BAD_POOL_HEADER and the latest one (a few minutes ago) was REFERENCE_BY_POINTER. I thought it was to do with my Bluetooth drivers but I fixed those and it's still happening. Here is a copy of the latest error...
|BSOD Help and Support|
BIOS - Incremental updates to latest vrsn or direct update to latest?
Greetings! I have Acer Aspire 5750G. My current BIOS version is 1.07. The latest version is 1.12. There are a few versions in between. Should I do incremental updates and reach 1.12 or should I just go direct to 1.12? Many Thanks!
Blue Screen after updates
While trying to install updates two nights ago, the system stopped working. I tried to reboot into safe mode, it rebooted fine. I have had problems shutting down since then. This ultimately leads to a Blue Screen. I'm running x64. The system had Vista installed initially. I purchased the upgrade...
|BSOD Help and Support|
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
й Designer Media Ltd
All times are GMT -5. The time now is 02:50.