Nvidia Video Card Crashes: Software or Hardware?


  1. Posts : 23
    Win7 Ult. x64
       #1

    Nvidia Video Card Crashes: Software or Hardware?


    I've had my GTX 295 for awhile now, and recently, within the past couple of months, I get these random crashes when I'm watching a video or playing a game.

    How it happens:
    Everything will just freeze, then un-freeze; I do not get a BSOD. If I'm watching a video on a media player or on Youtube, it will just go black, and I'll have to restart it. With games, it will freeze, bring me back to Windows, show the error in the bottom right (Display driver stopped responding and has recovered), and the game will still be running, but minimized. I can then click on the game and continue playing until it happens again.

    I've tried manually updating the drivers by uninstalling, removing leftovers in safemode with Driver Sweeper, then installing the latest driver. No help.

    I've also tried editing the registry entry by adding the "TdrDelay" line in the GraphicsDrivers directory and setting the value to 0. At first, I set the value to 10, and it just amplified the problem. Setting it to 0 calmed the problem down A LOT, but it will still freeze, and when it does, the entire computer freezes and I have to restart the rig.

    Also, all temps are going to ~180F (84C) on the gpu running Furmark

    I would really just like to narrow this down to a hardware or software problem, so I can have an idea as to where to go next; any help is greatly appreciated, please let me know if you need any other information.

    -jb

    Rig:
    AMD 965BE
    Asus M4A79T Deluxe
    GTX 295
    1000w PSU
    Win7 Ult x64


    Error Message:
    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA8007E304E0
    BCP2: FFFFF88013F58354
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Bucket ID: X64_0x117_DxgKdxFailed_IMAGE_nvlddmkm.sys
    Server information: cfcdadbd-6ff9-48fd-a80f-610f62e4e0e5
    Last edited by jbguillo; 13 Feb 2011 at 00:11.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    STOP 0x117 is very similar to STOP 0x116 - and here's the link for troubleshooting it: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    You've updated the drivers, you've tested w/Furmark. Have you checked to ensure that the card is getting enough power, that it's fan is working, and that the cooler is clear of dust/obstructions?

    If you've done all that, then the next step is to try another video card. If you don't have one, see if you can borrow one. Worst case, purchase one at a place that will allow you to return it for a full refund.
      My Computer


 

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