windows 7 64 bit trojan

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  1. cj5jeep80
    Posts : 17
    windows home 64 bit
       New #1

    windows 7 64 bit trojan


    hello,
    I need help getting rid of a trojan i downloaded last night. It came disguised as an mp3 song. The moment I click on it my gateway computer shut down and began to reboot.the reboot process takes about 7 mins to get from a black screen to windows welcome screen only to flash a description of the problem and then crashes back to a black screen and starts all over again. I have taken a photo of the description and details screen for you to look at. Also I tried downloading a recovery disc from windows 7 from a friends laptop, but after popping it in my Gateway the same thing happens all over again. any advice would be helpful
    thanking you in advance


    500 - Internal server error. I can't seem to include my picture keep getting this error
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Hello,

    Try booting up in Safe Mode; does the problem exist there too?

    Also, boot up the repair disc you created, and try a system restore.

    You can also try some bootable malware scans, such as F-Secure.

    http://www.f-secure.com/en_EMEA-Labs...ols/rescue-cd/
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  4. cj5jeep80
    Posts : 17
    windows home 64 bit
    Thread Starter
       New #3

    thx real fast response I'm hitting f8 and nothing it take awhile but it manages to reach the blue windows welcome screen and sometime it will show the desktop and all my icons, but will crash right away and start over again, all the while I'm pressing f8 and nothing happens
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  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    Try an unorthodox tactic; let Windows start loading, and before it BSODs, hold down the power button until it shuts off. When it reboots, it may ask you how you want to start Windows, including the option of Safe Mode.

    If it doesn't show the screen I am describing, try playing around with different times. Wait for it to pass the boot logo before shutting down, etc.
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  7. cj5jeep80
    Posts : 17
    windows home 64 bit
    Thread Starter
       New #5

    k I'll try be back soon thx a bunch
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  8. cj5jeep80
    Posts : 17
    windows home 64 bit
    Thread Starter
       New #6

    no nothing 11 heres more or less what the message says...
    a problem was detected and windows has been shut down to prevent damage
    Tech information... stop: 0x0000000D1 (0x00000000772e4fe0.0x0000000000000002.0x0000000000000002.0xfffff880012b0777)
    1astor.sys - address fffff88001280777 base at fffff8800125e000. datest amp4b47a73b

    collecting data for crash dump
    initalizing disc for crash dump
    beginning dump of physical memory
    dumping physical memory to disk

    any ideas? thx
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  10. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #7

    Be sure to power off before the computer reaches the BSOD.

    From the looks of the log you posted, I suggest you try repairing your MBR. Boot to the repair disc, and open a command prompt. Enter the following:
    Code:
    bootrec /fixmbr
    Reboot, and see if that helps. If not, boot to the repair disc again, and run a startup repair.
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  11. cj5jeep80
    Posts : 17
    windows home 64 bit
    Thread Starter
       New #8

    thx Johnathon but I can't seem to do anything with this comp it just goes through those paces and then starts over again leaving me with no control at all I'll keep trying and get back to you soon thx for all your help brb
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  12. diehrd
    Posts : 66
    Ultimate 7
       New #9

    Sounds to me like your making a file down load into a Trojan when it sounds like you had a hardware issue. I would boot into bios by holding down the delete key and see if the drives and temps and voltages are all ok.
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  13. cj5jeep80
    Posts : 17
    windows home 64 bit
    Thread Starter
       New #10

    hi no sorry holding down the delete button doesw nothing
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