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Windows 7: Bsod

15 Feb 2011   #1

Windows 7 Ultimate
 
 
Bsod

Good day guys,

First time ever visiting these forums, found it through google. I can't actually boot into windows at all - every time I type in my password, it loads for about 10-20 seconds and seems to lag for a little while, and then jumps straight to the BSOD, or occassionally it will load all the icons just to tease me, and once that i done, it will BSOD. Same thing happens in Safe Mode (the most basic version).

After this happened about 20 times, I got a bootable windows 7 repair USB and tried to have it scan drivers etc for errors but it found nothing wrong. Finally I decided to do a System Restore to just 1 week before the BSOD started (strange enough the only 1 that was saved - I couldn't find any more)

I'm running a USB bootable copy of Linux Mint right now and have access to the HDD. I was actually ready just format the laptop but while backing up files I discovered ALL 5 years worth of my photos from My Pictures are gone, including photos from a 4 month backpacking trip to Europe from just a few months ago!

I have no idea how to interpret the minidump but have read somewhere that it helps determine what causes the BSOD so I've attached it (there were 3 in the minidump folder, i've put them into a zip). System details as follows:

Windows 7: Retail x64
Laptop make: Acer 1810tz, purchased brand new around 1 yr ago, no reinstalls since.
Software last installed (or should I say software installations that System Restore advised would be changed as a result of the restore): Acoustica (fresh install), Firefox (update).

Bottom line is I just want to get my photos back - if there's a way to do it in Linux Mint I am more than willing to learn but I have no idea how to even start. The only option as I see it is to find out how to get back into Windows and go from there. Any advice would be appreciated!

My System SpecsSystem Spec
.

15 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by relodna View Post
Good day guys,

First time ever visiting these forums, found it through google. I can't actually boot into windows at all - every time I type in my password, it loads for about 10-20 seconds and seems to lag for a little while, and then jumps straight to the BSOD, or occassionally it will load all the icons just to tease me, and once that i done, it will BSOD. Same thing happens in Safe Mode (the most basic version).

After this happened about 20 times, I got a bootable windows 7 repair USB and tried to have it scan drivers etc for errors but it found nothing wrong. Finally I decided to do a System Restore to just 1 week before the BSOD started (strange enough the only 1 that was saved - I couldn't find any more)

I'm running a USB bootable copy of Linux Mint right now and have access to the HDD. I was actually ready just format the laptop but while backing up files I discovered ALL 5 years worth of my photos from My Pictures are gone, including photos from a 4 month backpacking trip to Europe from just a few months ago!

I have no idea how to interpret the minidump but have read somewhere that it helps determine what causes the BSOD so I've attached it (there were 3 in the minidump folder, i've put them into a zip). System details as follows:

Windows 7: Retail x64
Laptop make: Acer 1810tz, purchased brand new around 1 yr ago, no reinstalls since.
Software last installed (or should I say software installations that System Restore advised would be changed as a result of the restore): Acoustica (fresh install), Firefox (update).

Bottom line is I just want to get my photos back - if there's a way to do it in Linux Mint I am more than willing to learn but I have no idea how to even start. The only option as I see it is to find out how to get back into Windows and go from there. Any advice would be appreciated!
These three crashes were probably caused by your network driver (NETw5s64.sys) I would re-install with the newest version available.

Intel(R) Wireless WiFi Link 5000 Series Adapter ... Description: Related to NETw5s64.sys Wireless WiFi Link Driver from Intel ...







Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\061510-19796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c4c0?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
Debug session time: Mon Jun 14 22:44:23.581 2010 (GMT-5)
System Uptime: 1 days 8:06:24.891
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
...........................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004ab4a20, fffff80000b9c4d8, fffffa800416fa00}

*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004ab4a20, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa800416fa00, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800416fa00

DEVICE_OBJECT: fffffa80052a3050

DRIVER_OBJECT: fffffa80052f75c0

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b4df6b9

MODULE_NAME: NETw5s64

FAULTING_MODULE: fffff8800487b000 NETw5s64

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002afe1b3 to fffff80002a8f600

STACK_TEXT:  
fffff800`00b9c488 fffff800`02afe1b3 : 00000000`0000009f 00000000`00000003 fffffa80`04ab4a20 fffff800`00b9c4d8 : nt!KeBugCheckEx
fffff800`00b9c490 fffff800`02a9b6a6 : fffff800`00b9c5c0 fffff800`00b9c5c0 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292f0
fffff800`00b9c530 fffff800`02a9aa26 : fffffa80`03f5d338 fffffa80`03f5d338 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5a0 fffff800`02a9b57e : 0000010d`1df6c469 fffff800`00b9cc18 00000000`00710e58 fffff800`02c0cd88 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cbf0 fffff800`02a9ad97 : 00000022`40e1aec2 00000022`00710e58 00000022`40e1ae15 00000000`00000058 : nt!KiTimerExpiration+0x1be
fffff800`00b9cc90 fffff800`02a97dfa : fffff800`02c09e80 fffff800`02c17c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_NETw5s64.sys

BUCKET_ID:  X64_0x9F_IMAGE_NETw5s64.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 Bsod




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