windows 7 crash just after login

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  1. Posts : 6,668
    Windows 7 x64
       #11

    We seem to possibly have a problem with internet explorer as well. Did you ever run that secure file check?
    SFC /SCANNOW Command - System File Checker
      My Computer


  2. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #12

    Yes i did the secure file check and it found nothing. here some more information: after changing the file name I logged in on my account and this time as I mentioned it went ok. But as I started internet explorer it crashed. So I rebooted in save mode and in my account it crashes also. When I use my girlfriends account I can log in in savemode (have been doing this all the time without much thought but maybe it is important).
    So now we´re back at the start, it crashes after login. when i log in normal mode into my girlfriends account it also crashes.
      My Computer


  3. Posts : 6,668
    Windows 7 x64
       #13

    I'm going to invite one of the more experienced dump file readers into this thread to help assist you, as nothing specific stood out to me in the three dumps I looked at (you do have a whole mess of dump files though) outside of the one file known to cause issues.
    At any rate I'm a baby when it comes to this kind of diagnosis, so I will pass you to a more experienced member. It may be several hours before they reply, just be patient in the meantime.
      My Computer


  4. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #14

    ok for now at least thanks very much for your time, I await the assist, hopefully we can solve it.
    kind regards
      My Computer


  5. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #15

    Uninstall Daemon Tools/Alcohol 120%. They use a file sptd.sys which is notorious of causing BSOD on Windows 7. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    Select Uninstall; DO NOT SELECT RE-INSTALL

    You can use MagicDisc as alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
      My Computer


  6. Posts : 6,668
    Windows 7 x64
       #16

    Thanks for the backup Dean
      My Computer


  7. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #17

    Hi Dean and Maguscreed, I uninstalled Deamontools and ran the sptd uninstaller but unfortunately no effect. the sptd uninstaller says: no SPTD version was detected. And the uninstall button remains gray (inactive). the blue screen just after login remains. So this was unfortunately not the problem. I await further advise, thanks for helping
      My Computer


  8. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #18

    Create a system restore point. Navigate to C:\Windows\System32\Drivers and rename sptd.sys to sptd.bak
      My Computer


  9. Posts : 15
    windows 7 professional 64 bit
    Thread Starter
       #19

    should i create a restore point before changing the name? how do i do that in the command line?
      My Computer


  10. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #20

    Yes, create a restore point before changing the name.
      My Computer


 
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