Video Hardware Error


  1. Posts : 5
    Windows Ultimate x86
       #1

    Video Hardware Error


    I recently upgraded from Windows Starter to Windows 7 Ultimate and am getting flashes and crashes on Internet Explorer and Windows Explorer. I get a bubble message stating, "Intel Graphics Media Accelerator Drivers for Windows Vista(R) stopped responding and has sucessfully recovered." The reliability viewer is telling me
    Description
    A problem with your video hardware caused Windows to stop working correctly.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Extra information about the problem
    BCCode: 117
    BCP1: 846BC510
    BCP2: 8BC4EF20
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Bucket ID: 0x117_Tdr:2_IMAGE_igdkmd32.sys
    Server information: 2d0f7a1d-bece-4b32-857f-b6bf81ac68d3

    Can someone please help?
    Last edited by NewYorkGiant; 17 Feb 2011 at 22:38. Reason: add attachment
      My Computer


  2. Posts : 927
    windows 7 ultimate
       #2

    Hi NewYorkGiant and Welcome.

    STOP 0x00000117: VIDEO_TDR_TIMEOUT_DETECTED
    Usual causes:
    Video driver/sub-system

    This stop usually occurs when you ask your video/graphics drivers to do more than they are capable of. E.G. play a graphics intense game using only your on board graphics.
    Also bear in mind that your installed RAM is very low at 1Gb.

    To see if we can help to ease the problem, we really need to see the dump files.

    See this thread:
      My Computer


  3. Posts : 5
    Windows Ultimate x86
    Thread Starter
       #3

    added to original post


    I think I added the information you requested on the original post
      My Computer


  4. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #4

    What Fimble is trying to say was - there are no .dmp files in the jcgriff folder.

    What are you doing on the Internet Explorer?

    Examples...
    Watching Videos on Youtube?
    Play Online Games? (e.g: Runescape)
    Email?

    Please note that with 1GB of RAM and onboard graphics - you will be getting decent speed and is incapable of running intense applications (e.g: 3D games, intense movie editing, etc...)

    If you are going to run intense programs on that eMachines laptop. Upgrade the hardware or get a new computer that has intense hardware (e.g: at least 2GHz CPU, 1GB GPU card, at least 4GB of RAM)
      My Computer


  5. Posts : 5
    Windows Ultimate x86
    Thread Starter
       #5

    I don't really do much with IE except view email, some online games like pogo, view P2p files on search sites, etc...nothing too intense. I noticed the problems occurred mainly when I returned to IE after my screensaver became active.
      My Computer


  6. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #6

    Try updating your Intel Graphics
    http://downloadcenter.intel.com/Default.aspx
      My Computer


  7. Posts : 5
    Windows Ultimate x86
    Thread Starter
       #7

    DeanP said:
    Try updating your Intel Graphics
    http://downloadcenter.intel.com/Default.aspx
    Both Intel and Acer say that the required driver version is 9.1.1.1020. I downloaded the driver utility for the 900 series Chipset Family from Intel, ran it, but then when I check the driver properties it says that version 8.15.10.1930 is the current version installed.
      My Computer


  8. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #8

    You will need to restart the computer for it to change.
      My Computer


  9. Posts : 5
    Windows Ultimate x86
    Thread Starter
       #9

    Restared several times...to no avail.
      My Computer


 

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