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Windows 7: Acer Aspire One D255E netbook BSOD

17 Feb 2011   #1

Windows 7 Starter 32-bit
 
 
Acer Aspire One D255E netbook BSOD

Hi guys,

I'm hoping someone can help me out. I just bought this netbook a couple days ago, and now I'm getting the BSOD on startup. I put in my password, and then Windows 7 is extremely slow to load. After it loads, I get the BSOD and it restarts. I have tried restoring the comp to previous state, using Registry cleaners, and Startup Repair, but to no avail. This is my first netbook, and so I am a little confused as to what I should do, considering there are no optical drives, and it didn't come with any software CD's or anything like that. Please let me know what kind of info you guys need! Thank you so much!

jk

EDIT: Added the zip file, but I was unable to run the performance report. BTW I am in safe mode.

- x86 (32-bit)
- the original installed OS on the system - Windows 7 Starter
- OEM

- What is the age of system (hardware)? Brand new
- What is the age of OS installation Came with computer - new


My System SpecsSystem Spec
.

17 Feb 2011   #2

Windows 7 Starter 32-bit
 
 

edited and uploaded zip

btw on the bsod it says "bad_pool_header"
My System SpecsSystem Spec
17 Feb 2011   #3

Windows 7 Professional x64
 
 

Hello,

Check on Acer's website for an updated BIOS. I am having problems connecting to their site now; I don't know if it's my browsers, or if the site is down, but see if you can get there.

Any BIOS must be newer than this:
Code:
BiosReleaseDate = 11/17/2010
For that reason, I doubt you'll find one.

Run HD diagnostics; I recommend the Short and Long DSTs with SeaTools.

Run Prime95 as well: http://www.sevenforums.com/tutorials...t-prime95.html

Neither the SeaTools nor Prime95 will actually fix errors, just report them (hopefully!). If they error, that is grounds to return the computer.

In all honesty though, you may consider returning the computer right now; you shouldn't have to deal with BSODs so soon!
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\DOCUME~1\JK\LOCALS~1\Temp\Temporary Directory 2 for Windows_NT6_BSOD_jcgriff2 (2).zip\Windows_NT6_BSOD_jcgriff2\021711-54116-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x81a45000 PsLoadedModuleList = 0x81b8d810
Debug session time: Thu Feb 17 16:25:34.073 2011 (GMT-5)
System Uptime: 0 days 0:02:18.885
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.....
1: kd> !analyze -v; lmntsm
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: a925f9a8, The pool entry we were looking for within the page.
Arg3: a925fa28, The next pool entry.
Arg4: 18100015, (reserved)

Debugging Details:
------------------


BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from 81bad718
Unable to read MiSystemVaType memory at 81b8d160
 a925f9a8 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO

PROCESS_NAME:  SetAPM.exe

CURRENT_IRQL:  1

IRP_ADDRESS:  01fc8890

LAST_CONTROL_TRANSFER:  from 81ae72f9 to 81b641b6

STACK_TEXT:  
ad49f888 81ae72f9 a925f9b0 00000000 b4777bfd nt!ExFreePoolWithTag+0x1b1
ad49f8d4 81aadedf 01fc88d0 ad49f91c ad49f914 nt!IopCompleteRequest+0xe6
ad49f93c 81a814ac 84422028 85fc8890 85fc8990 nt!IopfCompleteRequest+0x3b4
ad49f954 862473b8 85fc8990 ad49f990 86247539 nt!IofCallDriver+0x63
ad49f960 86247539 84443b60 85fc8890 85fc8890 ACPI!ACPIDispatchForwardIrp+0x2a
ad49f990 81a814ac 84443b60 83740968 85fc89d0 ACPI!ACPIDispatchIrp+0x8f
ad49f9a8 86606c5c fffdcc29 85fc8890 85f24030 nt!IofCallDriver+0x63
ad49fa2c 869e7d0a 85f24030 85fc8890 85fc8890 CLASSPNP!ClassDeviceControl+0xcb2
ad49fa48 86605e38 85f24030 0004d02c 00000000 disk!DiskDeviceControl+0x1ac
ad49fa64 866043bf 85f24030 85fc8890 85f24030 CLASSPNP!ClassDeviceControlDispatch+0x48
ad49fa78 81a814ac 85f24030 85fc8890 00000000 CLASSPNP!ClassGlobalDispatch+0x20
ad49fa90 862d3fb1 85f234f8 85fc8890 00000000 nt!IofCallDriver+0x63
ad49fac8 862cd8e1 00f234f8 85fc8890 85fc89d8 partmgr!PmIoctlRedirect+0x13d
ad49fae8 862cd2e5 00000000 85f235e8 85f234f8 partmgr!PmFilterDeviceControl+0x260
ad49fafc 81a814ac 85f234f8 85fc8890 85fc89fc partmgr!PmGlobalDispatch+0x1d
ad49fb14 81bfd821 80c934c0 80c93408 85fc8890 nt!IofCallDriver+0x63
ad49fb2c 81bff207 80c934c0 85fc8890 b477785d nt!RawReadWriteDeviceControl+0x14b
ad49fb74 81a814ac 80c93408 85fc8890 85fc8890 nt!RawDispatch+0x20a
ad49fb8c 863673e8 a92d3478 00000000 80c4ded8 nt!IofCallDriver+0x63
ad49fbb8 81a814ac a92d3478 85fc8890 85fc8890 fltmgr!FltpDispatch+0xe2
ad49fbd0 863673e8 80c4ded8 00000000 a6267c18 nt!IofCallDriver+0x63
ad49fbfc 81a814ac 80c4ded8 85fc8890 85fc8890 fltmgr!FltpDispatch+0xe2
ad49fc14 81c833be a6267c18 85fc8890 85fc89d8 nt!IofCallDriver+0x63
ad49fc34 81ca01af 80c4ded8 a6267c18 00000000 nt!IopSynchronousServiceTail+0x1f8
ad49fcd0 81ca298a 80c4ded8 85fc8890 00000000 nt!IopXxxControlFile+0x6aa
ad49fd04 81a8843a 00000074 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
ad49fd04 779664f4 00000074 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012fc64 00000000 00000000 00000000 00000000 0x779664f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
CLASSPNP!ClassDeviceControl+cb2
86606c5c 8bf0            mov     esi,eax

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  CLASSPNP!ClassDeviceControl+cb2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: CLASSPNP

IMAGE_NAME:  CLASSPNP.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf18

FAILURE_BUCKET_ID:  0x19_20_CLASSPNP!ClassDeviceControl+cb2

BUCKET_ID:  0x19_20_CLASSPNP!ClassDeviceControl+cb2

Followup: MachineOwner
---------

start    end        module name
8623e000 86286000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8b432000 8b48c000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8ffa8000 8ffba000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
865e2000 865eb000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
865d9000 865e2000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
86400000 86423000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
862e5000 862f0000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8afdf000 8afe6000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8b595000 8b5a3000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
86094000 8609c000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
a82ae000 a82c7000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
958b0000 958ce000   cdd      cdd.dll      Tue Nov 02 00:23:36 2010 (4CCF9248)
aaddf000 aadeae80   cfwids   cfwids.sys   Wed Oct 06 16:00:34 2010 (4CACD562)
860de000 86189000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
86600000 86625000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8609c000 860de000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8ff0b000 8ff0e700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
86811000 8686e000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
862dd000 862e5000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8ff86000 8ff93000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
92ddd000 92dea000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8b57d000 8b595000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8b571000 8b57d000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
869e6000 869f7000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
92d55000 92d6e000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
92dea000 92dfb000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8ae08000 8afbd000   dump_iaStor dump_iaStor.sys Tue Jun 08 13:22:02 2010 (4C0E7C3A)
92a00000 92a0a000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8bd0c000 8bdc3000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
8bdc3000 8bdfc000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:34:49 2011 (4D4A2259)
865eb000 865fc000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
86361000 86395000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8687c000 86885000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
867ac000 867de000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
86b5d000 86b8e000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
81a0e000 81a45000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8b5d6000 8b5f5000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
a8229000 a82ae000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
869de000 869e6000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8ff0f000 8ff27000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
86424000 865d9000   iaStor   iaStor.sys   Tue Jun 08 13:22:02 2010 (4C0E7C3A)
8b804000 8bd0c000   igdkmd32 igdkmd32.sys Mon Apr 19 12:12:56 2010 (4BCC8108)
8b5c4000 8b5d6000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8ff27000 8ff34000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
88d0b000 88d13000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
90c42000 90c76000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
86799000 867ac000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8697a000 8699f000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
86217000 86229000   L1C62x86 L1C62x86.sys Tue Aug 24 05:13:25 2010 (4C738D35)
90d5d000 90d6d000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
90d1f000 90d3a000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8600b000 86083000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
92d6e000 92d917a0   mfeavfk  mfeavfk.sys  Wed Oct 06 15:56:39 2010 (4CACD477)
92d92000 92ddc640   mfefirek mfefirek.sys Wed Oct 06 15:59:24 2010 (4CACD51C)
86395000 863f13e0   mfehidk  mfehidk.sys  Wed Oct 06 15:55:32 2010 (4CACD434)
8b4b2000 8b4bff60   mfenlfk  mfenlfk.sys  Wed Oct 06 15:56:11 2010 (4CACD45B)
86b8e000 86bb45c0   mfewfpk  mfewfpk.sys  Wed Oct 06 15:55:57 2010 (4CACD44D)
8ff9b000 8ffa8000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
90d14000 90d1f000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8ff70000 8ff7d000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8634b000 86361000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
a82c7000 a82d9000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
a82d9000 a82fc000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
a82fc000 a8337000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
a8337000 a8352000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
8662d000 86638000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8628f000 86297000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8676e000 86799000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8b567000 8b571000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
86a00000 86a10000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8afd0000 8afd8000   mwlPSDFilter mwlPSDFilter.sys Tue Jun 02 06:06:37 2009 (4A24F9AD)
8b55f000 8b567000   mwlPSDNServ mwlPSDNServ.sys Tue Jun 02 06:06:48 2009 (4A24F9B8)
8b54d000 8b55f000   mwlPSDVDisk mwlPSDVDisk.sys Tue Jun 02 06:07:00 2009 (4A24F9C4)
86885000 8693c000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8ffd2000 8ffdd000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
90db3000 90dc3000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
8ffdd000 8ffff000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
90cc8000 90cd9000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8b4d1000 8b4df000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8b400000 8b432000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8693c000 8697a000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
8f81e000 8fe9c000   NETw5s32 NETw5s32.sys Mon May 31 15:04:26 2010 (4C04083A)
863f2000 86400000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8b543000 8b54d000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
81a45000 81e55000   nt       ntkrpamp.exe Tue Oct 26 22:30:44 2010 (4CC78ED4)
8663f000 8676e000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
8afd8000 8afdf000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
90d6d000 90db3000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
8b493000 8b4b2000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
862cc000 862dd000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
86297000 862c1000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8686e000 8687c000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
a8352000 a83e9000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
92d26000 92d55000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
86083000 86094000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8ffba000 8ffd2000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8f800000 8f818000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
90c03000 90c1a000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
90c1a000 90c31000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8b502000 8b543000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
8ae00000 8ae08000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
869f7000 869ff000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
86625000 8662d000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
86bd0000 86bfd000   rdyboost rdyboost.sys Sat Jun 19 00:02:23 2010 (4C1C414F)
90c31000 90c37a00   RimSerial RimSerial.sys Mon Nov 24 12:02:13 2008 (492ADE15)
8ff93000 8ff9b000   RootMdm  RootMdm.sys  Mon Jul 13 19:55:21 2009 (4A5BC969)
90dc3000 90dd6000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
92a0e000 92d255c0   RTKVHDA  RTKVHDA.sys  Tue Nov 16 04:37:47 2010 (4CE250EB)
a83e9000 a83f3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
90c38000 90c40000   serscan  serscan.sys  Mon Jul 13 20:14:46 2009 (4A5BCDF6)
aac22000 aacae000   Sftfslh  Sftfslh.sys  Fri Apr 23 14:18:40 2010 (4BD1E480)
aacae000 aace4000   Sftplaylh Sftplaylh.sys Fri Apr 23 14:19:38 2010 (4BD1E4BA)
aadd6000 aaddf000   Sftredirlh Sftredirlh.sys Fri Apr 23 14:19:31 2010 (4BD1E4B3)
90d3a000 90d43000   Sftvollh Sftvollh.sys Fri Apr 23 14:18:31 2010 (4BD1E477)
86bc8000 86bd0000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
aad85000 aadd6000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
aad36000 aad85000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
aace4000 aad05000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
90c40000 90c41380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8ff34000 8ff6db00   SynTP    SynTP.sys    Thu Feb 04 21:44:20 2010 (4B6B8604)
86a14000 86b5d000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
aad05000 aad12000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
86bb5000 86bc0000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
86200000 86217000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8b4f2000 8b502000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
95880000 95889000   TSDDD    TSDDD.dll    unavailable (00000000)
8b5a3000 8b5c4000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
90c76000 90c84000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
90cd9000 90cf0000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
8ff6e000 8ff6f700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8fefc000 8ff0b000   usbehci  usbehci.sys  Fri Dec 04 01:51:10 2009 (4B18B15E)
90c84000 90cc8000   usbhub   usbhub.sys   Fri Dec 04 01:51:51 2009 (4B18B187)
8feb1000 8fefc000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8fea6000 8feb1000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
90cf0000 90d13b80   usbvideo usbvideo.sys Wed Mar 03 23:04:40 2010 (4B8F3158)
862c1000 862cc000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8afe6000 8aff2000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
867de000 867ff000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
862f0000 86300000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
86300000 8634b000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8699f000 869de000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8fe9c000 8fea6000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8b4c0000 8b4d1000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
8b4df000 8b4f2000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
8aff2000 8afff000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
86bc0000 86bc8000   wd       wd.sys       Mon Jul 13 19:11:31 2009 (4A5BBF23)
86189000 861fa000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
86230000 8623e000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8b48c000 8b493000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
95620000 9586b000   win32k   win32k.sys   Tue Aug 31 22:34:29 2010 (4C7DBBB5)
8ff7d000 8ff86000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
86286000 8628f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
90d43000 90d5d000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
aad12000 aad36000   mfeavfk01.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
a8352000 a836a000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
86800000 8680d000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8ae0a000 8afbf000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8afbf000 8afd0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
1: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.6, DMIVersion 38, Size=1663]
BiosMajorRelease = 10
BiosMinorRelease = 220
BiosVendor = Acer
BiosVersion = V3.10(DDR3)
BiosReleaseDate = 11/17/2010
SystemManufacturer = Acer
SystemProductName = AOD255E
SystemFamily = Intel_Mobile
SystemVersion = V3.10(DDR3)
SystemSKU = NetTopSku
BaseBoardManufacturer = Acer
BaseBoardProduct = JE02_PT
BaseBoardVersion = V3.10(DDR3)
My System SpecsSystem Spec
.


17 Feb 2011   #4

Windows 7 Starter 32-bit
 
 

jonathan,

thank you for the quick reply! just checked acer's site and found a new bios version (released a couple days ago):

Acer1. Supports new CCD key part. (more...)3.144.0 MB2011/02/08

how do i install it while in safe mode? do you think that this is causing the BSOD?
My System SpecsSystem Spec
18 Feb 2011   #5

Windows 7 Professional x64
 
 

Honestly I'm thinking this is probably a hardware problem, and you should return the computer.

If you can just run the .exe file from Safe Mode, it might work. If not:

Find a friend with a CD burner, and then follow these directions to create a repair disc: System Repair Disc - Create

When the disc is burned, insert a USB drive, format it with FAT32 or NTFS, and then copy/paste every file from the CD onto the USB drive. You should then be able to boot from the USB drive. Copy the "BIOS_Acer_3.14_Windows" folder to the USB drive as well.

Take the USB drive to your netbook, and then change the boot order in the BIOS to have the USB drive boot first. Boot from the USB drive, and open a command prompt when it loads. Enter the following command exactly:
Code:
d:\BIOS_Acer_3.14_Windows\dos\flash.exe
If you can an error about not finding the file, substitute the letter E for D. See if that does the trick.
My System SpecsSystem Spec
Reply

 Acer Aspire One D255E netbook BSOD




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