Windows 7: Random Crashes and System Instability

ZenixNet · 17 Feb 2011

Hey all,
I have had much trouble in the past with my computer (http://www.sevenforums.com/crashes-debugging/133050-crash-everytime-i-go-sleep-mode.html)
I thought it was all solved until I got more BSOD's.
Yesterday I got one the second I plugged in my webcam (So obviously the webcam did something but I want to see if there was anything else involved in the crash) and the other happened out of nowhere, thought knowing the previous BSOD Im wondering if it was the webcam again. I have the Logitech Pro 9000 if it means anything.

Attachment 138926
Attachment 138927

zigzag3143 · 17 Feb 2011

Quote: Originally Posted by ZenixNet

Hey all,
I have had much trouble in the past with my computer (http://www.sevenforums.com/crashes-debugging/133050-crash-everytime-i-go-sleep-mode.html)
I thought it was all solved until I got more BSOD's.
Yesterday I got one the second I plugged in my webcam (So obviously the webcam did something but I want to see if there was anything else involved in the crash) and the other happened out of nowhere, thought knowing the previous BSOD Im wondering if it was the webcam again. I have the Logitech Pro 9000 if it means anything.

Attachment 138926
Attachment 138927

NO DMP files included in either try this method.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

ZenixNet · 17 Feb 2011

I just opened the 2 ZIP's and I see the .dmp files in the zips.

EDIT: I checked the ZIPs before I uploaded and saw the .dmp files and saw them in there (what I did this time also worked for countless BSOD reports in the past) and I already ran CCleaner, so I cant copy the minidump.

DeanP · 17 Feb 2011

Hello,

This is caused by your ATI Display Drivers, please do the following...
- Boot into Safe Mode with Networking
- Uninstall the ATI Display Drivers including Catalyst Control Center
- Use Driver Sweeper to remove the left overs of the graphics driver Guru3D - Driver Sweeper
- Install new graphics driver Previous ATI Catalyst
- Reboot into normal mode

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880046f7817, fffff880091ce900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

ZenixNet · 18 Feb 2011

Quote: Originally Posted by DeanP

Hello,

This is caused by your ATI Display Drivers, please do the following...
- Boot into Safe Mode with Networking
- Uninstall the ATI Display Drivers including Catalyst Control Center
- Use Driver Sweeper to remove the left overs of the graphics driver Guru3D - Driver Sweeper
- Install new graphics driver Previous ATI Catalyst
- Reboot into normal mode

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880046f7817, fffff880091ce900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

Thanks for the reply but I've already done this about 5 times to fix a previous issue with ATI.

I'll do it again, just in case maybe something didn't work right or something.

EDIT: Just went to the driver page and turns out they released a driver 2 days ago, and a previous one a week ago. Seems I'm 2 versions behind.

DeanP · 18 Feb 2011

I'd stick with that old version because it has works fine. Th first two have issues.

ZenixNet · 18 Feb 2011

Quote: Originally Posted by DeanP

I'd stick with that old version because it has works fine. Th first two have issues.

Actually, 11.2 works fine (so far). All the previous ones have caused countless issues in the past. This driver acts the best out of all the versions i have had.

Windows 7: Random Crashes and System Instability

Random Crashes and System Instability problems?