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Windows 7: Random Crashes and System Instability

17 Feb 2011   #1
ZenixNet

Windows 7 Home Premium 64-bit
 
 
Random Crashes and System Instability

Hey all,
I have had much trouble in the past with my computer (http://www.sevenforums.com/crashes-debugging/133050-crash-everytime-i-go-sleep-mode.html)
I thought it was all solved until I got more BSOD's.
Yesterday I got one the second I plugged in my webcam (So obviously the webcam did something but I want to see if there was anything else involved in the crash) and the other happened out of nowhere, thought knowing the previous BSOD Im wondering if it was the webcam again. I have the Logitech Pro 9000 if it means anything.

Attachment 138926
Attachment 138927


My System SpecsSystem Spec
.

17 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ZenixNet View Post
Hey all,
I have had much trouble in the past with my computer (http://www.sevenforums.com/crashes-debugging/133050-crash-everytime-i-go-sleep-mode.html)
I thought it was all solved until I got more BSOD's.
Yesterday I got one the second I plugged in my webcam (So obviously the webcam did something but I want to see if there was anything else involved in the crash) and the other happened out of nowhere, thought knowing the previous BSOD Im wondering if it was the webcam again. I have the Logitech Pro 9000 if it means anything.

Attachment 138926
Attachment 138927

NO DMP files included in either try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


My System SpecsSystem Spec
17 Feb 2011   #3
ZenixNet

Windows 7 Home Premium 64-bit
 
 

I just opened the 2 ZIP's and I see the .dmp files in the zips.

EDIT: I checked the ZIPs before I uploaded and saw the .dmp files and saw them in there (what I did this time also worked for countless BSOD reports in the past) and I already ran CCleaner, so I cant copy the minidump.
My System SpecsSystem Spec
.


17 Feb 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hello,

This is caused by your ATI Display Drivers, please do the following...
- Boot into Safe Mode with Networking
- Uninstall the ATI Display Drivers including Catalyst Control Center
- Use Driver Sweeper to remove the left overs of the graphics driver Guru3D - Driver Sweeper
- Install new graphics driver Previous ATI Catalyst
- Reboot into normal mode

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880046f7817, fffff880091ce900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 Feb 2011   #5
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by DeanP View Post
Hello,

This is caused by your ATI Display Drivers, please do the following...
- Boot into Safe Mode with Networking
- Uninstall the ATI Display Drivers including Catalyst Control Center
- Use Driver Sweeper to remove the left overs of the graphics driver Guru3D - Driver Sweeper
- Install new graphics driver Previous ATI Catalyst
- Reboot into normal mode

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880046f7817, fffff880091ce900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------
Thanks for the reply but I've already done this about 5 times to fix a previous issue with ATI.

I'll do it again, just in case maybe something didn't work right or something.

EDIT: Just went to the driver page and turns out they released a driver 2 days ago, and a previous one a week ago. Seems I'm 2 versions behind.
My System SpecsSystem Spec
18 Feb 2011   #6
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

I'd stick with that old version because it has works fine. Th first two have issues.
My System SpecsSystem Spec
18 Feb 2011   #7
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by DeanP View Post
I'd stick with that old version because it has works fine. Th first two have issues.
Actually, 11.2 works fine (so far). All the previous ones have caused countless issues in the past. This driver acts the best out of all the versions i have had.
My System SpecsSystem Spec
Reply

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