BSOD analysis request

Blacksheep3742 · 18 Feb 2011

Another computer, same issue BSOD

Background

Is Windows 7 . . .
- x86 (32-bit) or x64 - 32 bit
- the original installed OS on the system - no
- an OEM or full retail version? - full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? one year old
- What is the age of OS installation (have you re-installed the OS?) December 2010
Here are the files for BSOD.

Thanks in advance.

DeanP · 18 Feb 2011

Hello,
Start by updating these drivers...

Apfiltr.sys Thu Feb 07 04:23:41 2008
Alps Point Touching Device - none at OEM. Try update this from your computer manufacturer's website.

LPCFilter.sys Wed Apr 23 14:18:02 2008
No clue at all.

Regards...

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {4, 258, 83c9b4c0, 81b73b24}

*** WARNING: Unable to verify timestamp for thpdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for thpdrv.sys
Probably caused by : umbus.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 00000258, Timeout in seconds.
Arg3: 83c9b4c0, The thread currently holding on to the Pnp lock.
Arg4: 81b73b24

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  4

DRIVER_OBJECT: 84d59f38

IMAGE_NAME:  umbus.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc88a

MODULE_NAME: umbus

FAULTING_MODULE: 8ce5d000 umbus

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
88e3b788 81abbc25 83c9b4c0 00000000 81b76d20 nt!KiSwapContext+0x26
88e3b7c0 81aba523 83c9b580 83c9b4c0 88e3b88c nt!KiSwapThread+0x266
88e3b7e8 81ab440f 83c9b4c0 83c9b580 00000000 nt!KiCommitThreadWait+0x1df
88e3b864 883f54f3 88e3b88c 00000000 00000000 nt!KeWaitForSingleObject+0x393
WARNING: Stack unwind information not available. Following frames may be wrong.
88e3b8a4 883f7861 861b48e8 861b49a0 01bb6300 thpdrv+0x14f3
88e3b8b8 883f8cc1 861b48e8 861b49a0 849efac0 thpdrv+0x3861
88e3b970 81a61787 849efac0 84eabac8 861e3d30 thpdrv+0x4cc1
88e3b98c 81bfc7c9 84eabac8 883f8b9e 00000003 nt!PpvUtilCallAddDevice+0x19
88e3b9d4 81bf5300 849efac0 883f8b9e 00000001 nt!PnpCallAddDevice+0xb9
88e3baa8 81bf488c 861e3d30 88e3bcd0 860ae070 nt!PipCallDriverAddDevice+0x565
88e3bca4 81bee630 861e1a90 860ae070 88e3bcd0 nt!PipProcessDevNodeTree+0x15d
88e3bcd8 81a60f9f 81bb0e80 83c9b4c0 81b875bc nt!PiProcessReenumeration+0x74
88e3bd00 81abb03b 00000000 00000000 83c9b4c0 nt!PnpDeviceActionWorker+0x224
88e3bd50 81c5b9df 00000001 a95654a6 00000000 nt!ExpWorkerThread+0x10d
88e3bd90 81b0d1d9 81abaf2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_4_IMAGE_umbus.sys

BUCKET_ID:  0x9F_4_IMAGE_umbus.sys

Followup: MachineOwner
---------

0: kd> lmtsmn
start    end        module name
87cb4000 87cfc000   ACPI     ACPI.sys     Tue Jul 14 11:11:11 2009 (4A5BBF0F)
8b8a8000 8b902000   afd      afd.sys      Tue Jul 14 11:12:34 2009 (4A5BBF62)
8b597000 8b5a9000   AgileVpn AgileVpn.sys Tue Jul 14 11:55:00 2009 (4A5BC954)
87b9e000 87ba7000   amdxata  amdxata.sys  Wed May 20 05:57:35 2009 (4A12F30F)
8b551000 8b57d000   Apfiltr  Apfiltr.sys  Thu Feb 07 04:23:41 2008 (47A9D0FD)
87df6000 87dff000   atapi    atapi.sys    Tue Jul 14 11:11:15 2009 (4A5BBF13)
87c00000 87c23000   ataport  ataport.SYS  Tue Jul 14 11:11:18 2009 (4A5BBF16)
87d65000 87d70000   BATTC    BATTC.SYS    Tue Jul 14 11:19:15 2009 (4A5BC0F3)
88018000 8801f000   Beep     Beep.SYS     Tue Jul 14 11:45:00 2009 (4A5BC6FC)
8b818000 8b826000   blbdrive blbdrive.sys Tue Jul 14 11:23:04 2009 (4A5BC1D8)
87aa9000 87ab1000   BOOTVID  BOOTVID.dll  Tue Jul 14 13:04:34 2009 (4A5BD9A2)
a3092000 a30ab000   bowser   bowser.sys   Tue Jul 14 11:14:21 2009 (4A5BBFCD)
90f40000 90f5e000   cdd      cdd.dll      unavailable (00000000)
87af3000 87b9e000   CI       CI.dll       Tue Jul 14 13:09:28 2009 (4A5BDAC8)
881b6000 881db000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:11:20 2009 (4A5BBF18)
87ab1000 87af3000   CLFS     CLFS.SYS     Tue Jul 14 11:11:10 2009 (4A5BBF0E)
8be2a000 8be2d700   CmBatt   CmBatt.sys   Tue Jul 14 11:19:18 2009 (4A5BC0F6)
87f76000 87fd3000   cng      cng.sys      Tue Jul 14 11:32:55 2009 (4A5BC427)
87d5d000 87d65000   compbatt compbatt.sys Tue Jul 14 11:19:18 2009 (4A5BC0F6)
8b58a000 8b597000   CompositeBus CompositeBus.sys Tue Jul 14 11:45:26 2009 (4A5BC716)
8d8fb000 8d908000   crashdmp crashdmp.sys Tue Jul 14 11:45:50 2009 (4A5BC72E)
8b800000 8b818000   dfsc     dfsc.sys     Tue Jul 14 11:14:16 2009 (4A5BBFC8)
8b9f1000 8b9fd000   discache discache.sys Tue Jul 14 11:24:04 2009 (4A5BC214)
88220000 88231000   disk     disk.sys     Tue Jul 14 11:11:28 2009 (4A5BBF20)
8d8cd000 8d8e6000   drmk     drmk.sys     Tue Jul 14 12:36:05 2009 (4A5BD2F5)
8d908000 8d913000   dump_dumpata dump_dumpata.sys Tue Jul 14 11:11:16 2009 (4A5BBF14)
8d91d000 8d92e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:12:47 2009 (4A5BBF6F)
8d913000 8d91d000   dump_msahci dump_msahci.sys Tue Jul 14 11:45:50 2009 (4A5BC72E)
8d8e6000 8d8f0000   Dxapi    Dxapi.sys    Tue Jul 14 11:25:25 2009 (4A5BC265)
8c337000 8c3ee000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 13:48:33 2009 (4AC54DE1)
8b46c000 8b4a5000   dxgmms1  dxgmms1.sys  Tue Jul 14 11:25:25 2009 (4A5BC265)
a5cd8000 a5d02000   fastfat  fastfat.SYS  Tue Jul 14 11:14:01 2009 (4A5BBFB9)
87bdb000 87bec000   fileinfo fileinfo.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
87ba7000 87bdb000   fltmgr   fltmgr.sys   Tue Jul 14 11:11:13 2009 (4A5BBF11)
87fe1000 87fea000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:11:14 2009 (4A5BBF12)
88184000 881b6000   fvevol   fvevol.sys   Tue Jul 14 11:13:01 2009 (4A5BBF7D)
8837d000 883ae000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:12:03 2009 (4A5BBF43)
81a16000 81a4d000   hal      halmacpi.dll Tue Jul 14 11:11:03 2009 (4A5BBF07)
8be00000 8be1f000   HDAudBus HDAudBus.sys Tue Jul 14 11:50:55 2009 (4A5BC85F)
a300d000 a3092000   HTTP     HTTP.sys     Tue Jul 14 11:12:53 2009 (4A5BBF75)
88218000 88220000   hwpolicy hwpolicy.sys Tue Jul 14 11:11:01 2009 (4A5BBF05)
8b52c000 8b544000   i8042prt i8042prt.sys Tue Jul 14 11:11:23 2009 (4A5BBF1B)
8be2e000 8c337000   igdkmd32 igdkmd32.sys Thu Sep 24 07:18:09 2009 (4ABA7471)
87dcb000 87dd2000   intelide intelide.sys Tue Jul 14 11:11:19 2009 (4A5BBF17)
8b45a000 8b46c000   intelppm intelppm.sys Tue Jul 14 11:11:03 2009 (4A5BBF07)
8b544000 8b551000   kbdclass kbdclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
8187a000 81882000   kdcom    kdcom.dll    Tue Jul 14 13:08:58 2009 (4A5BDAAA)
8ce29000 8ce5d000   ks       ks.sys       Thu Mar 04 16:57:52 2010 (4B8F2FC0)
87f63000 87f76000   ksecdd   ksecdd.sys   Tue Jul 14 11:11:56 2009 (4A5BBF3C)
88132000 88157000   ksecpkg  ksecpkg.sys  Fri Dec 11 17:04:22 2009 (4B21C4C6)
8cf30000 8cf40000   lltdio   lltdio.sys   Tue Jul 14 11:53:18 2009 (4A5BC8EE)
87d42000 87d4c000   LPCFilter LPCFilter.sys Wed Apr 23 14:18:02 2008 (480E9C5A)
8cefb000 8cf16000   luafv    luafv.sys    Tue Jul 14 11:15:44 2009 (4A5BC020)
87a20000 87a98000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:06:41 2009 (4A5BDA21)
8d8f0000 8d8fb000   monitor  monitor.sys  Tue Jul 14 11:25:58 2009 (4A5BC286)
8b57d000 8b58a000   mouclass mouclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
87de0000 87df6000   mountmgr mountmgr.sys Tue Jul 14 11:11:27 2009 (4A5BBF1F)
a30ab000 a30bd000   mpsdrv   mpsdrv.sys   Tue Jul 14 11:52:52 2009 (4A5BC8D4)
a30bd000 a30e0000   mrxsmb   mrxsmb.sys   Sat Feb 27 20:32:02 2010 (4B88CA72)
a30e0000 a311b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 20:32:21 2010 (4B88CA85)
a311b000 a3136000   mrxsmb20 mrxsmb20.sys Sat Feb 27 20:32:11 2010 (4B88CA7B)
87c23000 87c2d000   msahci   msahci.sys   Tue Jul 14 11:45:50 2009 (4A5BC72E)
8b86d000 8b878000   Msfs     Msfs.SYS     Tue Jul 14 11:11:26 2009 (4A5BBF1E)
87d05000 87d0d000   msisadrv msisadrv.sys Tue Jul 14 11:11:09 2009 (4A5BBF0D)
87f38000 87f63000   msrpc    msrpc.sys    Tue Jul 14 11:11:59 2009 (4A5BBF3F)
8b9e7000 8b9f1000   mssmbios mssmbios.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
88208000 88218000   mup      mup.sys      Tue Jul 14 11:14:14 2009 (4A5BBFC6)
8803d000 880f4000   ndis     ndis.sys     Tue Jul 14 11:12:24 2009 (4A5BBF58)
8b5c1000 8b5cc000   ndistapi ndistapi.sys Tue Jul 14 11:54:24 2009 (4A5BC930)
8cf86000 8cf96000   ndisuio  ndisuio.sys  Tue Jul 14 11:53:51 2009 (4A5BC90F)
8b5cc000 8b5ee000   ndiswan  ndiswan.sys  Tue Jul 14 11:54:34 2009 (4A5BC93A)
8ceaf000 8cec0000   NDProxy  NDProxy.SYS  Tue Jul 14 11:54:27 2009 (4A5BC933)
8b96b000 8b979000   netbios  netbios.sys  Tue Jul 14 11:53:54 2009 (4A5BC912)
8b902000 8b934000   netbt    netbt.sys    Tue Jul 14 11:12:18 2009 (4A5BBF52)
880f4000 88132000   NETIO    NETIO.SYS    Tue Jul 14 11:12:35 2009 (4A5BBF63)
8b878000 8b886000   Npfs     Npfs.SYS     Tue Jul 14 11:11:31 2009 (4A5BBF23)
8b9dd000 8b9e7000   nsiproxy nsiproxy.sys Tue Jul 14 11:12:08 2009 (4A5BBF48)
81a4d000 81e5d000   nt       ntkrpamp.exe Wed Oct 27 15:30:44 2010 (4CC78ED4)
87e09000 87f38000   Ntfs     Ntfs.sys     Tue Jul 14 11:12:05 2009 (4A5BBF45)
88011000 88018000   Null     Null.SYS     Tue Jul 14 11:11:12 2009 (4A5BBF10)
8cf40000 8cf86000   nwifi    nwifi.sys    Tue Jul 14 11:51:59 2009 (4A5BC89F)
8b93b000 8b95a000   pacer    pacer.sys    Tue Jul 14 11:53:58 2009 (4A5BC916)
87d4c000 87d5d000   partmgr  partmgr.sys  Tue Jul 14 11:11:35 2009 (4A5BBF27)
87d0d000 87d37000   pci      pci.sys      Tue Jul 14 11:11:16 2009 (4A5BBF14)
87dd2000 87de0000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:11:15 2009 (4A5BBF13)
87fd3000 87fe1000   pcw      pcw.sys      Tue Jul 14 11:11:10 2009 (4A5BBF0E)
a314e000 a31e5000   peauth   peauth.sys   Tue Jul 14 12:35:44 2009 (4A5BD2E0)
8d89e000 8d8cd000   portcls  portcls.sys  Tue Jul 14 11:51:00 2009 (4A5BC864)
87a98000 87aa9000   PSHED    PSHED.dll    Tue Jul 14 13:09:36 2009 (4A5BDAD0)
8b5a9000 8b5c1000   rasl2tp  rasl2tp.sys  Tue Jul 14 11:54:33 2009 (4A5BC939)
8b400000 8b418000   raspppoe raspppoe.sys Tue Jul 14 11:54:53 2009 (4A5BC94D)
8b418000 8b42f000   raspptp  raspptp.sys  Tue Jul 14 11:54:47 2009 (4A5BC947)
87a00000 87a17000   rassstp  rassstp.sys  Tue Jul 14 11:54:57 2009 (4A5BC951)
8b99c000 8b9dd000   rdbss    rdbss.sys    Tue Jul 14 11:14:26 2009 (4A5BBFD2)
8b855000 8b85d000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:01:40 2009 (4A5BCAE4)
8b85d000 8b865000   rdpencdd rdpencdd.sys Tue Jul 14 12:01:39 2009 (4A5BCAE3)
8b865000 8b86d000   rdprefmp rdprefmp.sys Tue Jul 14 12:01:41 2009 (4A5BCAE5)
88157000 88184000   rdyboost rdyboost.sys Tue Jul 14 11:22:02 2009 (4A5BC19A)
8cf96000 8cfa9000   rspndr   rspndr.sys   Tue Jul 14 11:53:20 2009 (4A5BC8F0)
8b4a5000 8b4e1000   Rt86win7 Rt86win7.sys Fri Nov 06 03:14:57 2009 (4AF2DDE1)
8d602000 8d89d140   RTKVHDA  RTKVHDA.sys  Wed Jul 29 01:02:38 2009 (4A6EF6EE)
a31e5000 a31ef000   secdrv   secdrv.SYS   Thu Sep 14 01:18:32 2006 (45080528)
88200000 88208000   spldr    spldr.sys    Tue May 12 04:13:47 2009 (4A084EBB)
a5c87000 a5cd8000   srv      srv.sys      Fri Aug 27 15:31:26 2010 (4C77318E)
a5c38000 a5c87000   srv2     srv2.sys     Fri Aug 27 15:30:45 2010 (4C773165)
8cfa9000 8cfca000   srvnet   srvnet.sys   Fri Aug 27 15:30:39 2010 (4C77315F)
8b42f000 8b430380   swenum   swenum.sys   Tue Jul 14 11:45:08 2009 (4A5BC704)
88234000 8837d000   tcpip    tcpip.sys    Mon Jun 14 15:36:59 2010 (4C15A3DB)
a31ef000 a31fc000   tcpipreg tcpipreg.sys Tue Jul 14 11:54:14 2009 (4A5BC926)
8b89d000 8b8a8000   TDI      TDI.SYS      Tue Jul 14 11:12:12 2009 (4A5BBF4C)
8b886000 8b89d000   tdx      tdx.sys      Tue Jul 14 11:12:10 2009 (4A5BBF4A)
8b98c000 8b99c000   termdd   termdd.sys   Tue Jul 14 12:01:35 2009 (4A5BCADF)
883f4000 883ff000   thpdrv   thpdrv.sys   Mon Jun 29 14:03:26 2009 (4A4820EE)
883f2000 883f3900   Thpevm   Thpevm.SYS   Mon Jun 29 20:15:50 2009 (4A487836)
8c3fd000 8c3ff600   tosrfec  tosrfec.sys  Mon Jun 01 18:58:51 2009 (4A237C2B)
90f10000 90f19000   TSDDD    TSDDD.dll    unavailable (00000000)
8b439000 8b45a000   tunnel   tunnel.sys   Tue Jul 14 11:54:03 2009 (4A5BC91B)
883ed000 883f1100   TVALZ_O  TVALZ_O.SYS  Tue Jul 14 14:19:21 2009 (4A5BEB29)
8d92e000 8d9f5000   ucgnm    ucgnm.sys    Thu Jul 08 14:09:02 2010 (4C35333E)
8ce5d000 8ce6b000   umbus    umbus.sys    Tue Jul 14 11:51:38 2009 (4A5BC88A)
a5d02000 a5d0a000   umpass   umpass.sys   Tue Jul 14 11:51:35 2009 (4A5BC887)
8cec0000 8ced7000   usbccgp  usbccgp.sys  Tue Jul 14 11:51:31 2009 (4A5BC883)
8d9f5000 8d9f6700   USBD     USBD.SYS     Tue Jul 14 11:51:05 2009 (4A5BC869)
8c3ee000 8c3fd000   usbehci  usbehci.sys  Tue Jul 14 11:51:14 2009 (4A5BC872)
8ce6b000 8ceaf000   usbhub   usbhub.sys   Tue Jul 14 11:52:06 2009 (4A5BC8A6)
8b4e1000 8b52c000   USBPORT  USBPORT.SYS  Tue Jul 14 11:51:13 2009 (4A5BC871)
8be1f000 8be2a000   usbuhci  usbuhci.sys  Tue Jul 14 11:51:10 2009 (4A5BC86E)
8ced7000 8cefab80   usbvideo usbvideo.sys Thu Mar 04 17:04:40 2010 (4B8F3158)
87d37000 87d42000   vdrvroot vdrvroot.sys Tue Jul 14 11:46:19 2009 (4A5BC74B)
8801f000 8802b000   vga      vga.sys      Tue Jul 14 11:25:50 2009 (4A5BC27E)
8b827000 8b848000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:25:49 2009 (4A5BC27D)
87d70000 87d80000   volmgr   volmgr.sys   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
87d80000 87dcb000   volmgrx  volmgrx.sys  Tue Jul 14 11:11:41 2009 (4A5BBF2D)
883ae000 883ed000   volsnap  volsnap.sys  Tue Jul 14 11:11:34 2009 (4A5BBF26)
8b95a000 8b96b000   vwififlt vwififlt.sys Tue Jul 14 11:52:03 2009 (4A5BC8A3)
8b979000 8b98c000   wanarp   wanarp.sys   Tue Jul 14 11:55:02 2009 (4A5BC956)
8b848000 8b855000   watchdog watchdog.sys Tue Jul 14 11:24:10 2009 (4A5BC21A)
87c35000 87ca6000   Wdf01000 Wdf01000.sys Tue Jul 14 11:11:36 2009 (4A5BBF28)
87ca6000 87cb4000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
8b934000 8b93b000   wfplwf   wfplwf.sys   Tue Jul 14 11:53:51 2009 (4A5BC90F)
90cb0000 90efb000   win32k   win32k.sys   unavailable (00000000)
87cfc000 87d05000   WMILIB   WMILIB.SYS   Tue Jul 14 11:11:22 2009 (4A5BBF1A)
8cf16000 8cf30000   WudfPf   WudfPf.sys   Tue Jul 14 11:50:13 2009 (4A5BC835)

Unloaded modules:
a5d0a000 a5d74000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
a3136000 a314e000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
881db000 881e8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
881e8000 881f3000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
881f3000 881fd000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
88000000 88011000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

usasma · 19 Feb 2011

LPCFilter.sys is an LPC Lower Filter Driver and is most likely a part of the Power Management utilities for a Toshiba system.