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#1
BSOD randomly
Windows 7 64 bit home premium
rar file of jcgriff2 is present.
Please tell me what the problem is, thank you very much.
Windows 7 64 bit home premium
rar file of jcgriff2 is present.
Please tell me what the problem is, thank you very much.
Please start with these free, bootable diagnostics in order to rule out the most common errors: Initial Hardware Diagnostics
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ
You have both Avast and Norton installed. Only have 1 antivirus installed and resident. Only have 1 firewall installed and active. Anything else can result in very strange problems at the programs wrestle for control over your file system and network traffic.
The BSOD points to Avast - but there is significant involvement of your Norton also. Please uninstall the Avast. If you wish to keep Avast and get rid of Norton, please:
- uninstall Norton
- download a fresh copy of Avast
- uninstall Avast
- install the freshly downloaded copy, immediately update it and perform a full system scan.
If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.
The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sysCode:AMPPAL.sys Mon Dec 05 12:22:54 2011 (4EDCFDEE) Accelerometer.sys Fri May 13 14:47:02 2011 (4DCD7CA6) BHDrvx64.sys Wed May 16 22:16:36 2012 (4FB45F84) ENG64.SYS Wed Apr 25 05:29:25 2012 (4F97C3F5) EX64.SYS Wed Apr 25 05:27:28 2012 (4F97C380) EraserUtilRebootDrv.sys Tue May 15 20:36:03 2012 (4FB2F673) GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0) HECIx64.sys Wed Nov 09 19:52:25 2011 (4EBB2049) IDSvia64.sys Thu May 24 20:08:33 2012 (4FBECD81) IntcDAud.sys Tue Dec 06 06:23:07 2011 (4EDDFB1B) Ironx64.SYS Mon Nov 14 21:00:53 2011 (4EC1C7D5) NETwNs64.sys Fri Dec 02 01:50:55 2011 (4ED8754F) PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA) Rt64win7.sys Tue Aug 23 09:55:41 2011 (4E53B15D) SRTSP64.SYS Thu Mar 15 14:09:13 2012 (4F623049) SRTSPX64.SYS Thu Mar 15 14:09:21 2012 (4F623051) SYMDS64.SYS Mon May 16 18:15:03 2011 (4DD1A1E7) SYMEFA64.SYS Tue Nov 22 19:49:28 2011 (4ECC4318) SYMEVENT64x86.SYS Tue Nov 22 13:30:48 2011 (4ECBEA58) SYMNETS.SYS Sat Nov 12 16:11:53 2011 (4EBEE119) Smb_driver.sys Thu Oct 13 22:35:54 2011 (4E97A00A) SynTP.sys Thu Oct 13 22:34:52 2011 (4E979FCC) TurboB.sys Fri Apr 13 17:17:07 2012 (4F8897D3) amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) aswFsBlk.SYS Tue Jul 03 12:13:12 2012 (4FF31A18) aswMonFlt.sys Tue Jul 03 12:13:24 2012 (4FF31A24) aswSP.SYS Tue Jul 03 12:14:23 2012 (4FF31A5F) aswSnx.SYS Tue Jul 03 12:14:27 2012 (4FF31A63) aswTdi.SYS Tue Jul 03 12:13:33 2012 (4FF31A2D) aswrdr2.sys Tue Jul 03 12:13:43 2012 (4FF31A37) btmaux.sys Wed Nov 30 02:09:32 2011 (4ED5D6AC) btmhsf.sys Wed Nov 30 02:10:31 2011 (4ED5D6E7) ccSetx64.sys Fri Nov 04 18:05:25 2011 (4EB461A5) clwvd.sys Tue Jul 27 21:13:47 2010 (4C4F844B) cpuz135_x64.sys Wed Sep 21 04:23:41 2011 (4E799F0D) dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A) dump_iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567) eeCtrl64.sys Tue May 15 20:36:03 2012 (4FB2F673) hpdskflt.sys Fri May 13 14:47:02 2011 (4DCD7CA6) hswpan.sys Mon Dec 05 07:04:50 2011 (4EDCB362) iBtFltCoex.sys Wed Dec 14 17:26:55 2011 (4EE922AF) iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567) igdkmd64.sys Wed Jan 18 21:24:04 2012 (4F177EC4) iusb3hcs.sys Mon Dec 05 05:11:03 2011 (4EDC98B7) iusb3hub.sys Mon Dec 05 05:09:03 2011 (4EDC983F) iusb3xhc.sys Mon Dec 05 05:09:06 2011 (4EDC9842) iwdbus.sys Wed Mar 09 18:43:23 2011 (4D78109B) mbam.sys Tue Mar 20 12:04:48 2012 (4F68AAA0) nvlddmkm.sys Sat Jan 28 04:30:11 2012 (4F23C023) nvpciflt.sys Sat Jan 28 04:31:12 2012 (4F23C060) stwrt64.sys Wed Jan 04 01:43:16 2012 (4F03F504)
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Smb_driver.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=clwvd.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStor.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=hswpan.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
BSOD BUGCHECK SUMMARY
Code:Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071612-23290-01.dmp] Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 Debug session time: Mon Jul 16 13:29:45.530 2012 (UTC - 4:00) System Uptime: 0 days 5:24:37.342 BugCheck 50, {ffffffffffffffd0, 0, fffff88000e411a4, 0} *** WARNING: Unable to verify timestamp for aswMonFlt.sys *** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys Probably caused by : aswMonFlt.sys ( aswMonFlt+4107 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x50_aswMonFlt+4107 Bugcheck code 00000050 Arguments ffffffff`ffffffd0 00000000`00000000 fffff880`00e411a4 00000000`00000000 BiosVersion = F.09 BiosReleaseDate = 04/19/2012 SystemManufacturer = Hewlett-Packard SystemProductName = HP Pavilion dv6 Notebook PC CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2294 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Ok, thanks. I will uninstall norton and reinstall avast. Will post again if any problems occur.