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Windows 7: Help: Sleep Mode Freeze

19 Feb 2011   #1

Windows 7 Home Premium 32-bit
Help: Sleep Mode Freeze

Hello everyone,

I've got a problem with my laptop lately. If I leave my laptop on for a while and then it automatically turns into Sleep Mode. When I "wake up" my laptop, it suddenly freezes: I can move my mouse cursor, but the desktop freezes. Finally the mouse cursor does the same.

I'm using an Acer Aspire 3370 laptop, If it's important to solve the problem.

I hope you can help me.

#. Jim

My System SpecsSystem Spec
20 Feb 2011   #2

Windows 7 Home Premium 32-bit

Anyone help me, please.
I'm having the same problem everyday and it gets annoying.
My System SpecsSystem Spec
20 Feb 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 x64

I've seen this quite a few times, it's generally either a out of date driver, or your security software.

I don't have enough information here to be more specific.
My System SpecsSystem Spec

20 Feb 2011   #4

Desk Top with Win 7 Home Premium 64 bit and Lap Top with Windows 8.1 Pro 64 bit

I don't know how to fix the problem, but you can go into the power settings and set it so that it never goes into sleep mode.
My System SpecsSystem Spec

 Help: Sleep Mode Freeze

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