|21 Feb 2011||#1|
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BSOD windows7pro 32bit (file attached)
I got 2 BSOD that is not very bad, but still i would like to solve this problem.
OS: Windows 7 Pro 32bit
Version: OEM. reinstalled (clean isntall) from OEM DVD (so not preinstalled).
Hardware ~3months old.
Windows installation ~2months old.
CPU: Intel Celeron E3400 (no OC)
MB: MSI G41M-P25
RAM: 2GB DDR3
VGA: integrated intel
|My System Specs|
|21 Feb 2011||#2|
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Please visit Windows Update and ensure that you have all available updates for your system.
Please uninstall Daemon Tools, then use this free tool to remove the troublesome sptd.sys driver: DuplexSecure - FAQ - Remove 32 bit sptd.sys
Interestingly, both crashes occurred in the Anglonas program ( Anglonas - the English-Lithuanian dictionary for iPhone, iPod touch, and iPad on the iTunes App Store ). This isn't usually significant, but you may want to uninstall the program to see if it helps.
One of the memory dumps in the MSINFO32 file was a STOP 0x117. This is very similar to the STOP 0x116 error, so please try the steps here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:
vpcvmm.sys Tue Sep 22 21:18:05 2009 (4AB9774D) MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF) vpcnfltr.sys Tue Sep 22 21:18:04 2009 (4AB9774C) igdkmd32.sys Wed Aug 25 15:31:24 2010 (4C756F8C) Rt86win7.sys Wed Jun 23 05:10:23 2010 (4C21CF7F) vpcusb.sys Tue Sep 22 21:18:08 2009 (4AB97750) usbrpm.sys Mon Jul 13 20:14:30 2009 (4A5BCDE6) vpchbus.sys Tue Sep 22 21:18:06 2009 (4AB9774E) RTKVHDA.sys Wed Dec 29 22:51:50 2010 (4D1C01D6) NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC) MpNWMon.sys Tue Sep 14 17:23:50 2010 (4C8FE7E6)
If that doesn't help, then please run Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Delete these registry keys (works in XP, Vista, Windows 7): HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Debug session time: Mon Feb 21 06:19:43.350 2011 (UTC - 5:00) System Uptime: 0 days 2:10:38.160 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: Anglonas.exe FAILURE_BUCKET_ID: 0x50_win32k!memcpy+33 Bugcheck code 00000050 Arguments fd8ff000 00000000 983b9013 00000000 SystemManufacturer = MSI SystemProductName = MS-7592 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Debug session time: Thu Feb 10 03:15:22.518 2011 (UTC - 5:00) System Uptime: 0 days 0:46:01.525 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: Anglonas.exe FAILURE_BUCKET_ID: 0x50_win32k!memcpy+33 Bugcheck code 00000050 Arguments fd8ff000 00000000 98399013 00000000 SystemManufacturer = MSI SystemProductName = MS-7592 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
|My System Specs|
|22 Feb 2011||#3|
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Windows is always updated
As far as I know new version of daemon tools can be instaled without SPTD is that still bad (i intalled without STPD)? STPD needed only for advanced virtualization.. but still I need virtual image mounting software.
Anglonas is windows program not iphone version, and i got both blue screens, when i tried to start anglonas.
I'll try to update my drivers.
I dont get BSOD very often on this system.
In 2 months or so I only got 2.
|My System Specs|
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