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Windows 7: BSOD While Browsing

21 Feb 2011   #1

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD While Browsing

Hi Guys,

Had a BSOD while the only app running was chrome. Three instances.

1. iGoogle
2. A Chrome Gmail App.
3. The active instance a chrome app pointing to Fictionwise eBooks: Free eBooks, eBooks for your iPhone, BlackBerry, Android device, Symbian Mobile Phone, Windows Mobile Smartphone, Palm handheld, PC, Mac and more!

My first BSOD for 6 months. The previous was due to a non compatible app.

Other info:

1. sfc /scannow ran clean.
2. Had a disk marked dirty last week. Checkdisk ran clean.

Crash reports attached. Hopefully nothing sinister.

My System SpecsSystem Spec
21 Feb 2011   #2

windows 7 ultimate
 
 

Hi kado897.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:
System service, Device driver, graphics driver, ?memory

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

Norton is known to be a cause of BSOD's on Windows 7 systems. I suggest that you uninstall Norton using the Norton Removal Tool ftp://ftp.symantec.com/public/englis...moval_Tool.exe in Safe Mode. Download Blue Screen friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!

Outdated Drivers. Update: You have many outdated drivers. I'd make my first ports of call to be my O.E.M. and Mobo Mfr's. support sites for updates, before using links provided.

adp94xx.sys Fri Dec 05 23:54:42 2008 Adaptec HostRAID SAS Driver.
adpahci.sys Tue May 01 18:30:09 2007 Adaptec Windows SATA Storport Driver.
adpu320.sys Wed Feb 28 00:04:15 2007 Adaptec .NET Ultra320 Driver.
arc.sys Thu May 24 22:27:55 2007 Adaptec RAID Storport Driver.
arcsas.sys Wed Jan 14 19:27:37 2009 Adaptec SAS/SATA-II RAID WS03 Controller. Adaptec.

amdsata.sys Tue May 19 18:53:21 2009 AMD AHCI 1.2 Device Driver.
amdsbs.sys Fri Mar 20 18:36:03 2009 AMD AHCI Compatible Controller driver. AMD Support.

btwavdt.sys Thu Jun 25 06:50:13 2009
btwl2cap.sys Sat Apr 04 01:28:45 2009
btwrchid.sys Thu Jun 25 06:51:37 2009 Broadcom Bluetooth

HpqKbFiltr.sys Wed Apr 29 14:48:30 2009 HP Quick Launch Buttons/Keyboard Filter driver HP Support.
HpSAMD.sys Tue May 19 00:43:49 2009 HP Smart Array SAS/SATA Controller Media Driver.

iirsp.sys Tue Dec 13 21:47:54 2005 Intel Raid StorPort Driver

lsi_fc.sys Tue Dec 09 22:46:09 2008 LSI Logic Fusion-MPT FC Driver (StorPort).
lsi_sas.sys Tue May 19 01:20:23 2009 LSI SAS driver.
lsi_sas2.sys Tue May 19 01:31:48 2009 LSI SAS driver.
lsi_scsi.sys Thu Apr 16 23:13:50 2009 LSI SCSI driver.
megasas.sys Tue May 19 02:09:46 2009 MEGASAS RAID Controller Driver.
MegaSR.sys Tue May 19 02:25:54 2009 LSI MegaRAID Software RAID Driver. LSI

nfrd960.sys Tue Jun 06 22:11:48 2006 IBM ServeRAID Controller Driver

ql2300.sys Thu Jan 22 23:05:06 2009 QLogic Miniport Driver for QLA2300 Adapter.
ql40xx.sys Tue May 19 02:18:11 2009 QLogic iSCSI Storport Miniport. Q Logic.

SiSRaid2.sys Wed Sep 24 19:28:20 2008 SiS RAID Stor Miniport Driver.
sisraid4.sys Wed Oct 01 22:56:04 2008 SiS AHCI Stor Miniport Driver. SiS

stexstor.sys Tue Feb 17 23:03:36 2009 Promise SuperTrak EX Series Driver.

vsmraid.sys Sat Jan 31 01:18:57 2009 VIA RAID driver for X86-32

walvhid.sys Fri Apr 17 04:18:26 2009 Virtual Hid Device. Windows

Drivers with Updates:

iaStor.sys Tue Oct 13 19:15:56 2009
iaStorV.sys Wed Apr 08 17:57:17 2009 Intel Rapid Storage.

Rt64win7.sys Wed Jun 23 10:10:45 2010 Realtek PCIe GBE Family Controller 7.037

RTKVHD64.sys Tue Sep 21 09:09:43 2010 Realtek HD Audio R2.57

Bugcheck Analysis
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`03058000 PsLoadedModuleList = 0xfffff800`03295e50
Debug session time: Mon Feb 21 14:33:46.443 2011 (UTC + 0:00)
System Uptime: 0 days 7:40:50.692
Loading Kernel Symbols
...............................................................
................................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800033c1e87, fffff8800923e480, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpWaitForMultipleObjects+12c )

Followup: MachineOwner
Drivers:
Code:
fffff880`00f0f000 fffff880`00f66000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`01324000 fffff880`0139f000   adp94xx  adp94xx.sys  Fri Dec 05 23:54:42 2008 (4939BF42)
fffff880`0139f000 fffff880`013f5000   adpahci  adpahci.sys  Tue May 01 18:30:09 2007 (46377921)
fffff880`01153000 fffff880`01182000   adpu320  adpu320.sys  Wed Feb 28 00:04:15 2007 (45E4C6FF)
fffff880`04cb7000 fffff880`04d41000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`057d5000 fffff880`057eb000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`00fec000 fffff880`00ff3000   aliide   aliide.sys   Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00ff3000 fffff880`00ffa000   amdide   amdide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`01182000 fffff880`011a0000   amdsata  amdsata.sys  Tue May 19 18:53:21 2009 (4A12F211)
fffff880`011a0000 fffff880`011e7000   amdsbs   amdsbs.sys   Fri Mar 20 18:36:03 2009 (49C3E213)
fffff880`015f5000 fffff880`01600000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`011e7000 fffff880`01200000   arc      arc.sys      Thu May 24 22:27:55 2007 (4656035B)
fffff880`01000000 fffff880`0101b000   arcsas   arcsas.sys   Wed Jan 14 19:27:37 2009 (496E3CA9)
fffff880`015d5000 fffff880`015de000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01400000 fffff880`0142a000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`0542b000 fffff880`05675000   athrx    athrx.sys    Mon Sep 27 04:15:20 2010 (4CA00C48)
fffff960`008d0000 fffff960`00931000   ATMFD    ATMFD.DLL    Fri Jan 07 05:49:20 2011 (4D26A960)
fffff880`07694000 fffff880`07739700   AVerAF35 AVerAF35.sys Tue Mar 16 11:19:38 2010 (4B9F694A)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`0773a000 fffff880`0773de80   BdaSup   BdaSup.SYS   Tue Jul 14 01:06:40 2009 (4A5BCC10)
fffff880`04bf1000 fffff880`04bf8000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`05235000 fffff880`05322000   BHDrvx64 BHDrvx64.sys Mon Nov 15 23:11:35 2010 (4CE1BE27)
fffff880`04f84000 fffff880`04f95000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04520000 fffff880`0453e000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`077e9000 fffff880`077f9000   BthEnum  BthEnum.sys  Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`07595000 fffff880`075ac000   bthmodem bthmodem.sys Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`07200000 fffff880`07220000   bthpan   bthpan.sys   Tue Jul 14 01:07:00 2009 (4A5BCC24)
fffff880`07600000 fffff880`0768c000   bthport  bthport.sys  Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`0775d000 fffff880`07775000   BTHUSB   BTHUSB.sys   Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`0774c000 fffff880`0775d000   btusbflt btusbflt.sys Fri Apr 09 02:11:36 2010 (4BBE7EC8)
fffff880`0795c000 fffff880`079e2000   btwaudio btwaudio.sys Wed Jul 01 14:54:56 2009 (4A4B6AB0)
fffff880`078c3000 fffff880`0793e000   btwavdt  btwavdt.sys  Thu Jun 25 06:50:13 2009 (4A431015)
fffff880`079e2000 fffff880`079ee000   btwl2cap btwl2cap.sys Sat Apr 04 01:28:45 2009 (49D6A9BD)
fffff880`079ee000 fffff880`079f1880   btwrchid btwrchid.sys Thu Jun 25 06:51:37 2009 (4A431069)
fffff960`00720000 fffff960`00747000   cdd      cdd.dll      Wed Jan 26 06:31:34 2011 (4D3FBFC6)
fffff880`02e8f000 fffff880`02eac000   cdfs     cdfs.sys     Tue Jul 14 00:19:46 2009 (4A5BC112)
fffff880`0378c000 fffff880`037b6000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d31000 fffff880`00df1000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01114000 fffff880`01144000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`04bde000 fffff880`04be8000   CLBStor  CLBStor.sys  Thu Jul 15 11:05:41 2010 (4C3EDD75)
fffff880`02e25000 fffff880`02e8f000   CLBUDF   CLBUDF.SYS   Thu Jul 15 11:05:36 2010 (4C3EDD70)
fffff880`00cd3000 fffff880`00d31000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05348000 fffff880`0534c500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`00c5c000 fffff880`00c64000   cmdide   cmdide.sys   Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01ee9000 fffff880`01f5c000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`057a1000 fffff880`057b1000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0780e000 fffff880`0781c000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04f66000 fffff880`04f84000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`04f57000 fffff880`04f66000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01e55000 fffff880`01e6b000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`074ff000 fffff880`07521000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`0781c000 fffff880`0782f000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`03651000 fffff880`0376d000   dump_iaStor dump_iaStor.sys Tue Oct 13 19:15:56 2009 (4AD4C3DC)
fffff880`079f2000 fffff880`079fe000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`06b09000 fffff880`06bfd000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 04:22:56 2011 (4D3FA1A0)
fffff880`06000000 fffff880`06046000   dxgmms1  dxgmms1.sys  Wed Jan 26 04:22:12 2011 (4D3FA174)
fffff880`04ebc000 fffff880`04f32000   eeCtrl64 eeCtrl64.sys Fri May 21 22:44:45 2010 (4BF6FECD)
fffff880`0101b000 fffff880`010a2000   elxstor  elxstor.sys  Tue Feb 03 22:52:11 2009 (4988CA9B)
fffff880`04bbe000 fffff880`04bde000   ENG64    ENG64.SYS    Tue Dec 14 01:47:30 2010 (4D06CCB2)
fffff880`04f32000 fffff880`04f57000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 22:44:45 2010 (4BF6FECD)
fffff880`04a04000 fffff880`04bbe000   EX64     EX64.SYS     Tue Dec 14 01:55:48 2010 (4D06CEA4)
fffff880`06ad3000 fffff880`06b09000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`01adb000 fffff880`01aef000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01600000 fffff880`0164c000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01f6d000 fffff880`01f77000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01e1b000 fffff880`01e55000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0202b000 fffff880`02075000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`05775000 fffff880`05782000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`0300f000 fffff800`03058000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`06068000 fffff880`0608c000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`06046000 fffff880`06057000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`0793e000 fffff880`0795c000   hidbth   hidbth.sys   Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`057b3000 fffff880`057cc000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`057cc000 fffff880`057d4080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`0773e000 fffff880`0774c000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`056f6000 fffff880`05702000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 14:48:30 2009 (49F85AAE)
fffff880`015de000 fffff880`015f5000   HpSAMD   HpSAMD.sys   Tue May 19 00:43:49 2009 (4A11F2B5)
fffff880`0444e000 fffff880`04516000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`01e12000 fffff880`01e1b000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`056d8000 fffff880`056f6000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`014b9000 fffff880`015d5000   iaStor   iaStor.sys   Tue Oct 13 19:15:56 2009 (4AD4C3DC)
fffff880`01206000 fffff880`01324000   iaStorV  iaStorV.sys  Wed Apr 08 17:57:17 2009 (49DCD76D)
fffff880`04e41000 fffff880`04ebc000   IDSvia64 IDSvia64.sys Fri Nov 05 21:13:11 2010 (4CD47367)
fffff880`060b4000 fffff880`06ad2b60   igdkmd64 igdkmd64.sys Wed Aug 25 20:35:58 2010 (4C75709E)
fffff880`00c64000 fffff880`00c75000   iirsp    iirsp.sys    Tue Dec 13 21:47:54 2005 (439F418A)
fffff880`07527000 fffff880`07568000   IntcDAud IntcDAud.sys Fri Oct 30 14:56:33 2009 (4AEAFEA1)
fffff880`00e3f000 fffff880`00e47000   intelide intelide.sys Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0578b000 fffff880`057a1000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0493e000 fffff880`0496b000   Ironx64  Ironx64.SYS  Fri Nov 12 23:06:50 2010 (4CDDC88A)
fffff880`00fb9000 fffff880`00fc2000   isapnp   isapnp.sys   Tue Jul 14 00:31:08 2009 (4A5BC3BC)
fffff880`05702000 fffff880`05711000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`07792000 fffff880`077a0000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bd2000 fffff800`00bdc000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04f95000 fffff880`04fd8000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`01dae000 fffff880`01dc8000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`02000000 fffff880`0202b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`07521000 fffff880`07526200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`02f01000 fffff880`02f16000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`01657000 fffff880`01676000   lsi_fc   lsi_fc.sys   Tue Dec 09 22:46:09 2008 (493EF531)
fffff880`0142a000 fffff880`01447000   lsi_sas  lsi_sas.sys  Tue May 19 01:20:23 2009 (4A11FB47)
fffff880`01676000 fffff880`01689000   lsi_sas2 lsi_sas2.sys Tue May 19 01:31:48 2009 (4A11FDF4)
fffff880`01689000 fffff880`016a8000   lsi_scsi lsi_scsi.sys Thu Apr 16 23:13:50 2009 (49E7AD9E)
fffff880`0782f000 fffff880`07852000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`0878b000 fffff880`08795000   mbam     mbam.sys     Thu Dec 16 20:53:16 2010 (4D0A7C3C)
fffff880`00c7b000 fffff880`00cbf000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`016a8000 fffff880`016b4000   megasas  megasas.sys  Tue May 19 02:09:46 2009 (4A1206DA)
fffff880`016b4000 fffff880`01758000   MegaSR   MegaSR.sys   Tue May 19 02:25:54 2009 (4A120AA2)
fffff880`07586000 fffff880`07595000   modem    modem.sys    Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`07800000 fffff880`0780e000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`05766000 fffff880`05775000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0522c000 fffff880`05234000   moufiltr moufiltr.sys Mon Mar 09 03:16:13 2009 (49B489FD)
fffff880`060a7000 fffff880`060b4000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`010ab000 fffff880`010c5000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00fc2000 fffff880`00fec000   mpio     mpio.sys     Tue Jul 14 01:01:27 2009 (4A5BCAD7)
fffff880`0453e000 fffff880`04556000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`04556000 fffff880`04583000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`04583000 fffff880`045d1000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`045d1000 fffff880`045f4000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`014a9000 fffff880`014b4000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`010c5000 fffff880`010eb000   msdsm    msdsm.sys    Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0481b000 fffff880`04826000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f6f000 fffff880`00f79000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01a00000 fffff880`01a5e000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`04df4000 fffff880`04dff000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01e00000 fffff880`01e12000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`020a7000 fffff880`02199000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`057eb000 fffff880`057f7000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`02f69000 fffff880`02f7c000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`053a3000 fffff880`053d2000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04fd8000 fffff880`04fed000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`04dd9000 fffff880`04de8000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`04d41000 fffff880`04d86000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`02199000 fffff880`021f9000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`04862000 fffff880`04873000   networx  networx.sys  Mon Jun 14 07:05:26 2010 (4C15C6A6)
fffff880`01758000 fffff880`01768000   nfrd960  nfrd960.sys  Tue Jun 06 22:11:48 2006 (4485EF94)
fffff880`04826000 fffff880`04837000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`04de8000 fffff880`04df4000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`03058000 fffff800`03635000   nt       ntkrnlmp.exe Wed Oct 27 03:43:09 2010 (4CC791BD)
fffff880`01c0b000 fffff880`01dae000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`04be8000 fffff880`04bf1000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`010eb000 fffff880`01114000   nvraid   nvraid.sys   Wed May 20 07:39:40 2009 (4A13A5AC)
fffff880`01768000 fffff880`01793000   nvstor   nvstor.sys   Wed May 20 07:45:37 2009 (4A13A711)
fffff880`02f16000 fffff880`02f69000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`04d8f000 fffff880`04db5000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f79000 fffff880`00fac000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01144000 fffff880`0114b000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e47000 fffff880`00e57000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01f5c000 fffff880`01f6d000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`07e1a000 fffff880`07ec0000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`074c2000 fffff880`074ff000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cbf000 fffff880`00cd3000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0185c000 fffff880`01a00000   ql2300   ql2300.sys   Thu Jan 22 23:05:06 2009 (4978FBA2)
fffff880`01793000 fffff880`017f2000   ql40xx   ql40xx.sys   Tue May 19 02:18:11 2009 (4A1208D3)
fffff880`05400000 fffff880`05424000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`0608c000 fffff880`060a7000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`053d2000 fffff880`053f3000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`05200000 fffff880`0521a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03600000 fffff880`03651000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`04800000 fffff880`04809000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04809000 fffff880`04812000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04812000 fffff880`0481b000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01fc3000 fffff880`01ffd000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`075ca000 fffff880`075f6000   rfcomm   rfcomm.sys   Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`07c3d000 fffff880`07df5000   rikvm_90970B6B rikvm_90970B6B.sys Thu Apr 29 03:26:32 2010 (4BD8EE58)
fffff880`02f7c000 fffff880`02f94000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05682000 fffff880`056d8000   Rt64win7 Rt64win7.sys Wed Jun 23 10:10:45 2010 (4C21CF95)
fffff880`07262000 fffff880`074c1400   RTKVHD64 RTKVHD64.sys Tue Sep 21 09:09:43 2010 (4C986847)
fffff880`02085000 fffff880`020a2000   sbp2port sbp2port.sys Tue Jul 14 00:19:53 2009 (4A5BC119)
fffff880`07ec0000 fffff880`07ecb000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`01800000 fffff880`0180e000   SiSRaid2 SiSRaid2.sys Wed Sep 24 19:28:20 2008 (48DA86C4)
fffff880`0180e000 fffff880`01826000   sisraid4 sisraid4.sys Wed Oct 01 22:56:04 2008 (48E3F1F4)
fffff880`0207d000 fffff880`02085000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0487f000 fffff880`0493e000   SRTSP64  SRTSP64.SYS  Sat Nov 20 00:17:58 2010 (4CE713B6)
fffff880`0496b000 fffff880`04981000   SRTSPX64 SRTSPX64.SYS Sat Nov 20 00:18:10 2010 (4CE713C2)
fffff880`086c4000 fffff880`0875a000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`07f0a000 fffff880`07f71000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`07ecb000 fffff880`07ef8000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`01826000 fffff880`01830000   stexstor stexstor.sys Tue Feb 17 23:03:36 2009 (499B4248)
fffff880`01447000 fffff880`014a9000   storport storport.sys Tue Jul 14 01:01:18 2009 (4A5BCACE)
fffff880`057f7000 fffff880`057f8480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01a6a000 fffff880`01adb000   SYMDS64  SYMDS64.SYS  Fri Oct 15 18:53:54 2010 (4CB89532)
fffff880`01aef000 fffff880`01bb8000   SYMEFA64 SYMEFA64.SYS Mon Nov 15 21:56:23 2010 (4CE1AC87)
fffff880`04981000 fffff880`049b7000   SYMEVENT64x86 SYMEVENT64x86.SYS Sat Jul 31 00:05:59 2010 (4C535AD7)
fffff880`04dcb000 fffff880`04dd9000   SymIMv   SymIMv.sys   Tue Nov 09 07:38:59 2010 (4CD8FA93)
fffff880`04c4c000 fffff880`04cb2000   SYMNETS  SYMNETS.SYS  Tue Nov 30 23:24:40 2010 (4CF587B8)
fffff880`05711000 fffff880`05764000   SynTP    SynTP.sys    Thu May 27 22:41:36 2010 (4BFEE710)
fffff880`02203000 fffff880`02400000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`07ef8000 fffff880`07f0a000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`04855000 fffff880`04862000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`04837000 fffff880`04855000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`04c38000 fffff880`04c4c000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00570000 fffff960`0057a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`05322000 fffff880`05348000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`02eac000 fffff880`02f01000   udfs     udfs.sys     Wed Oct 07 03:34:35 2009 (4ACBFE3B)
fffff880`0521a000 fffff880`0522c000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`07775000 fffff880`07792000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`05764000 fffff880`05765f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`06057000 fffff880`06068000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`01e79000 fffff880`01ed3000   usbhub   usbhub.sys   Sat Sep 05 04:24:43 2009 (4AA1D9FB)
fffff880`0534d000 fffff880`053a3000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`077ce000 fffff880`077e9000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`077a0000 fffff880`077cd200   usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00fac000 fffff880`00fb9000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`049b7000 fffff880`049c5000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0114b000 fffff880`01153000   viaide   viaide.sys   Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`049c5000 fffff880`049ea000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01f77000 fffff880`01fc3000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`01830000 fffff880`0185a000   vsmraid  vsmraid.sys  Sat Jan 31 01:18:57 2009 (4983A701)
fffff880`05675000 fffff880`05682000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`04db5000 fffff880`04dcb000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`04516000 fffff880`04520000   vwifimp  vwifimp.sys  Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`057b1000 fffff880`057b2e80   walvhid  walvhid.sys  Fri Apr 17 04:18:26 2009 (49E7F502)
fffff880`04c1d000 fffff880`04c38000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`049ea000 fffff880`049fa000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`02075000 fffff880`0207d000   wd       wd.sys       Tue Jul 14 00:19:55 2009 (4A5BC11B)
fffff880`00e5c000 fffff880`00f00000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f00000 fffff880`00f0f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04d86000 fffff880`04d8f000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`00390000   win32k   win32k.sys   Wed Jan 05 03:59:44 2011 (4D23ECB0)
fffff880`05782000 fffff880`0578b000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f66000 fffff880`00f6f000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`07852000 fffff880`07873000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`0875a000 fffff880`0878b000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)
fffff880`07568000 fffff880`07585380   ZTEusbmdm6k ZTEusbmdm6k.sys Fri Oct 09 04:46:09 2009 (4ACEB201)
fffff880`0723e000 fffff880`0725b380   ZTEusbnmea ZTEusbnmea.sys Fri Oct 09 04:46:09 2009 (4ACEB201)
fffff880`07220000 fffff880`0723d380   ZTEusbser6k ZTEusbser6k.sys Fri Oct 09 04:46:09 2009 (4ACEB201)

Unloaded modules:
fffff880`08600000 fffff880`08671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01e6b000 fffff880`01e79000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0365d000 fffff880`03779000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`03779000 fffff880`0378c000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`075af000 fffff880`075ca000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`075a7000 fffff880`075af000   massfilter.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
fffff880`07568000 fffff880`075a7000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003F000
fffff880`04c00000 fffff880`04c1d000   serial.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001D000
Let us know how it goes.
My System SpecsSystem Spec
21 Feb 2011   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for that fimble.

I have just recently upgraded N360 from v4 to v5 so maybe that is the cause. I don't want to abandon that just yet as I still have 3 months to go on my subscription so I will keep an eye out.

I do seem to have a lot of old drivers, which is strange as the installation is less than a year old. I will investigate these and look for updates.

Regards Keith
My System SpecsSystem Spec
.


21 Feb 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Leave the N360 - try updating those drivers first.
My System SpecsSystem Spec
21 Feb 2011   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks. The question is how do I track down what the old drivers relate to. I notice that a lot of them refer to RAID. As far as I am aware I am not using RAID.
My System SpecsSystem Spec
21 Feb 2011   #6

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

HP computers seem to provide a lot of RAID drivers and storage drivers.

Try updating the drivers from HP website.
My System SpecsSystem Spec
21 Feb 2011   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks. I will
My System SpecsSystem Spec
21 Feb 2011   #8

windows 7 ultimate
 
 

Quote:
HP computers seem to provide a lot of RAID drivers and storage drivers.

Try updating the drivers from HP website.
Cheers Dean.
My System SpecsSystem Spec
22 Feb 2011   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well. I downloaded and installed the latest drivers from HP. How do I tell if they are newer? The reason I ask is that periodically I run the HP Support Assistant which is supposed to update any new drivers. The only drivers that has ever installed are for peripherals such are the display.
My System SpecsSystem Spec
22 Feb 2011   #10

windows 7 ultimate
 
 

Downlaod and run DriverView from Nirsoft. It will list all your "in use" drivers which you can compare to above list.
My System SpecsSystem Spec
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