I've been getting these crashes from time to time beginning the day after I received my new Dell PC. They seem to happen when I'm watching videos on the web or playing games, although that could be a coincidence, as I do a lot of both those things.
I spoke to Dell support today, but I'm not totally confident in the resolution they gave me (which was to reinstall windows after they send me my drivers disk, but from what I understand, Bluescreens caused by ntoskrnl.exe are hardware-related).
- x86 (32-bit) or x64?
x64 (Home Premium)
- the original installed OS on the system?
- an OEM or full retail version?
- What is the age of system (hardware)?
2 weeks old (refurbished)
- What is the age of OS installation
2 weeks (original installation)
Thank you for any help you can provide. I'll be monitoring the thread to answer any questions you helpful folks might have.