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Windows 7: random crashes with a twist

22 Feb 2011   #1

Win 7 x64
 
 
random crashes with a twist

Hello there,

So my computer will randomly just turn off within the first minute or two of the first boot up of the day. If I try to push the power button right away, nothing happens. If I wait a few seconds and hit the power button, the computer begins boot up, "burps" (and by that i mean that i can hear the fans slow in RPMs just for a half second and then continue as normal) and then all is well. Like I said, this normally only happens once when I turn it on for the first time during the day (although now it seems to be happening more frequently, thus the post).

I'm running x64 on a SSD (I had to install XP first), full retail version. Mobo/CPU/RAM are only about a year old. SSD about 6 months. PSU about 5 yrs. Tower about 8 yrs. I don't OC.

I was thinking this had to be PSU or overheating. I bought a PSU tester but everything was normal. Core temps run consistently in the 40s. Thinking more about it, I'm not sure its hardware given how everything seems to work fine after the first crap out. WhoCrashed doesn't reveal any errors. Attached are the requested files.

At this point I'm wondering about getting a new case/PSU or reformatting and starting over. HELP PLEASE!

My System SpecsSystem Spec
22 Feb 2011   #2

windows 7 ultimate
 
 

Hi lutyman and Welcome.
Norton is known to be a cause of BSOD's on Windows 7 systems. On that basis I would suggest that you uninstall Norton using the Norton Removal Tool ftp://ftp.symantec.com/public/englis...moval_Tool.exe in Safe Mode. Download Blue Screen friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!
See how it goes tomorrow when you start up.
My System SpecsSystem Spec
22 Feb 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It also wouldn't hurt to check if your SSD has firmware updates (many of them do)
My System SpecsSystem Spec
.


22 Feb 2011   #4

Win 7 x64
 
 

thanks for the tips so far. I removed norton and have installed MS security essentials. i'll give it a few days and see if she crashes again. looks like i'm due for some SSD firmware updates as well, but I'll take it one step at a time...
My System SpecsSystem Spec
23 Feb 2011   #5

Win 7 x64
 
 

no crash this AM....cautiously optimistic....
My System SpecsSystem Spec
23 Feb 2011   #6

Win 7 x64
 
 

well, my cautiousness was well-founded. crashed this evening on 1st boot up. i'll update the firmware. any other ideas?
My System SpecsSystem Spec
23 Feb 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The out of date ssd firmware could lead to more problems than I can even name.
Let's just stick with that for the moment.
My System SpecsSystem Spec
23 Feb 2011   #8

Win 7 x64
 
 

wow, what a pain in the butt to update the firmware (thanks to OCZ not letting you update on the fly if it's the primary/OS drive), but finally got it done. again, will keep my fingers crossed...
My System SpecsSystem Spec
23 Feb 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I'm hopeful this will resolve your issue actually.
I've seen something similar before.
My System SpecsSystem Spec
24 Feb 2011   #10

Win 7 x64
 
 

This AM she's crashed three times during boot up within seconds of hitting the power button. Haven't seen the Windows logo yet. Ideas?
My System SpecsSystem Spec
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 random crashes with a twist





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