Problem: Blue Screen HELP


  1. Posts : 3
    Windows 7 Professional 32 bit
       #1

    Problem: Blue Screen HELP


    Hello,

    I keep getting the Blue Screen (very frequently while doing normal things such as using the internet):


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000000
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 8D83D1CF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\022211-29905-01.dmp
    C:\Users\Brittany\AppData\Local\Temp\WER-75754-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I am a bit illiterate with fixing and reading the other forums/people who have similar problems. I tried to follow the posting instructions. Please help.

    I use a Dell Inspiron E1505 (Summer 2006 - almost 5 years old) with Windows 7 Professional. System type: 32-bit OS. Installed memory: 1.00GB . The Windows 7 was just installed in January 2009.

    **I cannot get the Perfmon HTML to upload despite following instructions...the report is up and I saved it as an HTML doc but when I try to upload it, it says invalid upload
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    Code:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 8d83d1cf, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82bbd718
    Unable to read MiSystemVaType memory at 82b9d160
     00000000 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    netw5v32+f1cf
    8d83d1cf 833e00          cmp     dword ptr [esi],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  firefox.exe
    
    TRAP_FRAME:  8078a910 -- (.trap 0xffffffff8078a910)
    ErrCode = 00000000
    eax=00000000 ebx=85377b40 ecx=84f9c602 edx=00000000 esi=00000000 edi=8702f5c0
    eip=8d83d1cf esp=8078a984 ebp=8078a990 iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
    netw5v32+0xf1cf:
    8d83d1cf 833e00          cmp     dword ptr [esi],0    ds:0023:00000000=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8d83d1cf to 82a9b81b
    
    STACK_TEXT:  
    8078a910 8d83d1cf badb0d00 00000000 8078a938 nt!KiTrap0E+0x2cf
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8078a990 8d83af52 85377530 8078a9d4 00000400 netw5v32+0xf1cf
    8078a9b0 8d83b0b0 85377b40 8078a9d4 00000400 netw5v32+0xcf52
    8078a9f0 8d99ddcb 85377b40 0000007e 00000000 netw5v32+0xd0b0
    8078aa1c 8d99e03f 853e6cd0 86548018 00000400 netw5v32+0x16fdcb
    8078ab40 8d99ee33 853e6cd0 86548018 8078ab90 netw5v32+0x17003f
    8078abbc 8d99b005 853e6cd0 86548018 84a17fc0 netw5v32+0x170e33
    8078ac00 8d83baf1 84a17fc0 86548018 84a17fa0 netw5v32+0x16d005
    8078ac30 8d83c27a 86548018 84a17ff0 86548018 netw5v32+0xdaf1
    8078ac48 8d83a4da 86548018 84a17fd0 864beb40 netw5v32+0xe27a
    8078ac64 8d998e0a 85377b80 000000ec 00000000 netw5v32+0xc4da
    8078aca4 8d999eb6 85309458 843ebe90 8702f5c0 netw5v32+0x16ae0a
    8078acc0 8d83baf1 85309458 864beb40 84a6dfd8 netw5v32+0x16beb6
    8078acf0 8d83c27a 864beb40 84a6dff8 864beb40 netw5v32+0xdaf1
    8078ad08 8d83a4da 864beb40 84a6dfd8 00000000 netw5v32+0xe27a
    8078ad24 8d98dde4 85377b80 000000e8 00000000 netw5v32+0xc4da
    8078ad48 8d85c2df 85377b40 843ebe90 8078ad7c netw5v32+0x15fde4
    8078ad58 8d885d20 8540fc08 843ebe90 8702f5c0 netw5v32+0x2e2df
    8078ad7c 8d83baf1 86201000 aae76fa0 843ebe90 netw5v32+0x57d20
    8078adac 8d83c27a aae76fa0 843ebff8 aae76fa0 netw5v32+0xdaf1
    8078adc4 8d83a4da aae76fa0 843ebfd8 8078ae20 netw5v32+0xe27a
    8078ade0 8d85ca09 8540fc48 00000075 00000000 netw5v32+0xc4da
    8078ae04 8d853dbe 8540fc08 8078ae20 8540f878 netw5v32+0x2ea09
    8078ae3c 8d854037 8540f878 8540fa18 85d50000 netw5v32+0x25dbe
    8078ae88 8d84f6ff 00000001 8540fa18 000000ff netw5v32+0x26037
    8078aec4 8d84d1cc 85369001 8540fa18 8078aee0 netw5v32+0x216ff
    8078aed4 8da61975 8540fa18 8078af20 87077301 netw5v32+0x1f1cc
    8078aee0 87077301 85114368 00000000 00000000 netw5v32+0x233975
    8078af20 870229f4 8536b16c 0036b058 00000000 ndis!ndisMiniportDpc+0xda
    8078af48 82abd4f5 8536b16c 8536b058 00000000 ndis!ndisInterruptDpc+0xaf
    8078afa4 82abd358 82b7ed20 aae687d8 00000000 nt!KiExecuteAllDpcs+0xf9
    8078aff4 82abcb1c ab541ce4 00000000 00000000 nt!KiRetireDpcList+0xd5
    8078aff8 ab541ce4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
    82abcb1c 00000000 0000001a 00d6850f bb830000 0xab541ce4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    netw5v32+f1cf
    8d83d1cf 833e00          cmp     dword ptr [esi],0
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  netw5v32+f1cf
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: netw5v32
    
    IMAGE_NAME:  netw5v32.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4aafec32
    
    FAILURE_BUCKET_ID:  0xD1_netw5v32+f1cf
    
    BUCKET_ID:  0xD1_netw5v32+f1cf
    
    Followup: MachineOwner
    ---------
    On the surface it appears to be a bad driver. Give me a little time and I'll edit back here with more info after I've looked over the driver dump.

    Based just on this error message I would suggest updating your intel wifi NETw5v32.sys - Intel Wireless WiFi Link Driver - http://downloadcenter.intel.com/Default.aspx

    Code:
    80bb7000 80bbf000   kdcom    kdcom.dll    Mon Jul 13 20:08:58 2009 (4A5BDAAA)
    81f40000 8218b000   win32k   win32k.sys   Tue Jan 04 21:37:16 2011 (4D23E76C)
    821a0000 821a9000   TSDDD    TSDDD.dll    unavailable (00000000)
    821d0000 821ee000   cdd      cdd.dll      unavailable (00000000)
    82a1e000 82a55000   hal      halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07)
    82a55000 82e65000   nt       ntkrpamp.exe Tue Oct 26 21:30:44 2010 (4CC78ED4)
    86a01000 86a79000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:06:41 2009 (4A5BDA21)
    86a79000 86a8a000   PSHED    PSHED.dll    Mon Jul 13 20:09:36 2009 (4A5BDAD0)
    86a8a000 86a92000   BOOTVID  BOOTVID.dll  Mon Jul 13 20:04:34 2009 (4A5BD9A2)
    86a92000 86ad4000   CLFS     CLFS.SYS     Mon Jul 13 18:11:10 2009 (4A5BBF0E)
    86ad4000 86b7f000   CI       CI.dll       Mon Jul 13 20:09:28 2009 (4A5BDAC8)
    86b7f000 86bf0000   Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28)
    86bf0000 86bfe000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
    86c00000 86c26680   MpFilter MpFilter.sys Tue Sep 14 16:23:59 2010 (4C8FE7EF)
    86c2a000 86c72000   ACPI     ACPI.sys     Mon Jul 13 18:11:11 2009 (4A5BBF0F)
    86c72000 86c7b000   WMILIB   WMILIB.SYS   Mon Jul 13 18:11:22 2009 (4A5BBF1A)
    86c7b000 86c83000   msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D)
    86c83000 86cad000   pci      pci.sys      Mon Jul 13 18:11:16 2009 (4A5BBF14)
    86cad000 86cb8000   vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B)
    86cb8000 86cc9000   partmgr  partmgr.sys  Mon Jul 13 18:11:35 2009 (4A5BBF27)
    86cc9000 86cd1000   compbatt compbatt.sys Mon Jul 13 18:19:18 2009 (4A5BC0F6)
    86cd1000 86cdc000   BATTC    BATTC.SYS    Mon Jul 13 18:19:15 2009 (4A5BC0F3)
    86cdc000 86cec000   volmgr   volmgr.sys   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
    86cec000 86d37000   volmgrx  volmgrx.sys  Mon Jul 13 18:11:41 2009 (4A5BBF2D)
    86d37000 86d3e000   intelide intelide.sys Mon Jul 13 18:11:19 2009 (4A5BBF17)
    86d3e000 86d4c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:11:15 2009 (4A5BBF13)
    86d4c000 86d62000   mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F)
    86d62000 86d6b000   atapi    atapi.sys    Mon Jul 13 18:11:15 2009 (4A5BBF13)
    86d6b000 86d8e000   ataport  ataport.SYS  Mon Jul 13 18:11:18 2009 (4A5BBF16)
    86d8e000 86d97000   amdxata  amdxata.sys  Tue May 19 12:57:35 2009 (4A12F30F)
    86d97000 86dcb000   fltmgr   fltmgr.sys   Mon Jul 13 18:11:13 2009 (4A5BBF11)
    86dcb000 86ddc000   fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
    86ddc000 86dfd000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D)
    86e00000 86e0c000   vga      vga.sys      Mon Jul 13 18:25:50 2009 (4A5BC27E)
    86e0c000 86e19000   watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A)
    86e1d000 86f4c000   Ntfs     Ntfs.sys     Mon Jul 13 18:12:05 2009 (4A5BBF45)
    86f4c000 86f77000   msrpc    msrpc.sys    Mon Jul 13 18:11:59 2009 (4A5BBF3F)
    86f77000 86f8a000   ksecdd   ksecdd.sys   Mon Jul 13 18:11:56 2009 (4A5BBF3C)
    86f8a000 86fe7000   cng      cng.sys      Mon Jul 13 18:32:55 2009 (4A5BC427)
    86fe7000 86ff5000   pcw      pcw.sys      Mon Jul 13 18:11:10 2009 (4A5BBF0E)
    86ff5000 86ffe000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:11:14 2009 (4A5BBF12)
    87000000 8701f000   cdrom    cdrom.sys    Mon Jul 13 18:11:24 2009 (4A5BBF1C)
    87021000 870d8000   ndis     ndis.sys     Mon Jul 13 18:12:24 2009 (4A5BBF58)
    870d8000 87116000   NETIO    NETIO.SYS    Thu Apr 08 21:32:21 2010 (4BBE91B5)
    87116000 8713b000   ksecpkg  ksecpkg.sys  Thu Dec 10 22:04:22 2009 (4B21C4C6)
    8713b000 8714b000   mup      mup.sys      Mon Jul 13 18:14:14 2009 (4A5BBFC6)
    8714b000 87153000   hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05)
    87153000 87185000   fvevol   fvevol.sys   Fri Sep 25 21:24:21 2009 (4ABD7B55)
    87185000 87196000   disk     disk.sys     Mon Jul 13 18:11:28 2009 (4A5BBF20)
    87196000 871bb000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18)
    871ed000 871f4000   Null     Null.SYS     Mon Jul 13 18:11:12 2009 (4A5BBF10)
    871f4000 871fb000   Beep     Beep.SYS     Mon Jul 13 18:45:00 2009 (4A5BC6FC)
    87200000 87208000   spldr    spldr.sys    Mon May 11 11:13:47 2009 (4A084EBB)
    87208000 87235000   rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A)
    87239000 87382000   tcpip    tcpip.sys    Sun Jun 13 22:36:59 2010 (4C15A3DB)
    87382000 873b3000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43)
    873b3000 873bb380   vmstorfl vmstorfl.sys Mon Jul 13 18:28:44 2009 (4A5BC32C)
    873bc000 873fb000   volsnap  volsnap.sys  Mon Jul 13 18:11:34 2009 (4A5BBF26)
    8c037000 8c03f000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:01:40 2009 (4A5BCAE4)
    8c03f000 8c047000   rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3)
    8c047000 8c04f000   rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5)
    8c04f000 8c05a000   Msfs     Msfs.SYS     Mon Jul 13 18:11:26 2009 (4A5BBF1E)
    8c05a000 8c068000   Npfs     Npfs.SYS     Mon Jul 13 18:11:31 2009 (4A5BBF23)
    8c068000 8c07f000   tdx      tdx.sys      Mon Jul 13 18:12:10 2009 (4A5BBF4A)
    8c07f000 8c08a000   TDI      TDI.SYS      Mon Jul 13 18:12:12 2009 (4A5BBF4C)
    8c08a000 8c0e4000   afd      afd.sys      Mon Jul 13 18:12:34 2009 (4A5BBF62)
    8c0e4000 8c116000   netbt    netbt.sys    Mon Jul 13 18:12:18 2009 (4A5BBF52)
    8c116000 8c11d000   wfplwf   wfplwf.sys   Mon Jul 13 18:53:51 2009 (4A5BC90F)
    8c11d000 8c13c000   pacer    pacer.sys    Mon Jul 13 18:53:58 2009 (4A5BC916)
    8c13c000 8c14a000   netbios  netbios.sys  Mon Jul 13 18:53:54 2009 (4A5BC912)
    8c14a000 8c15d000   wanarp   wanarp.sys   Mon Jul 13 18:55:02 2009 (4A5BC956)
    8c15d000 8c16d000   termdd   termdd.sys   Mon Jul 13 19:01:35 2009 (4A5BCADF)
    8c16d000 8c1ae000   rdbss    rdbss.sys    Mon Jul 13 18:14:26 2009 (4A5BBFD2)
    8c1ae000 8c1b8000   nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48)
    8c1b8000 8c1c2000   mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
    8c1c2000 8c1c7900   MpKslef08c4a4 MpKslef08c4a4.sys Tue Mar 30 21:06:14 2010 (4BB2AE16)
    8c1c8000 8c1d4000   discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214)
    8ca29000 8ca8d000   csc      csc.sys      Mon Jul 13 18:15:08 2009 (4A5BBFFC)
    8ca8d000 8caa5000   dfsc     dfsc.sys     Mon Jul 13 18:14:16 2009 (4A5BBFC8)
    8caa5000 8cab3000   blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8)
    8cab3000 8cad4000   tunnel   tunnel.sys   Mon Jul 13 18:54:03 2009 (4A5BC91B)
    8cad4000 8cae6000   intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07)
    8cae6000 8caef000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:19:16 2009 (4A5BC0F4)
    8caef000 8caf2700   CmBatt   CmBatt.sys   Mon Jul 13 18:19:18 2009 (4A5BC0F6)
    8caf3000 8cb2c000   dxgmms1  dxgmms1.sys  Wed Feb 02 21:34:49 2011 (4D4A2259)
    8cb2c000 8cb77000   USBPORT  USBPORT.SYS  Mon Jul 13 18:51:13 2009 (4A5BC871)
    8cb77000 8cba3000   1394ohci 1394ohci.sys Mon Jul 13 18:51:59 2009 (4A5BC89F)
    8cba3000 8cbbc000   sdbus    sdbus.sys    Mon Jul 13 18:19:26 2009 (4A5BC0FE)
    8cbbc000 8cbd0000   rimsptsk rimsptsk.sys Thu Jun 25 02:10:46 2009 (4A4322F6)
    8d200000 8d21f000   HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F)
    8d21f000 8d230000   rimmptsk rimmptsk.sys Thu Jun 25 02:58:09 2009 (4A432E11)
    8d237000 8d740000   igdkmd32 igdkmd32.sys Wed Sep 23 14:18:09 2009 (4ABA7471)
    8d740000 8d7f7000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 21:37:53 2010 (4CCF7981)
    8d800000 8d80f000   usbehci  usbehci.sys  Mon Jul 13 18:51:14 2009 (4A5BC872)
    8d80f000 8d820000   bcm4sbxp bcm4sbxp.sys Tue Nov 21 06:25:43 2006 (4562F047)
    8d82e000 8ddf1000   netw5v32 netw5v32.sys Tue Sep 15 14:34:10 2009 (4AAFEC32)
    8ddf1000 8ddfc000   usbuhci  usbuhci.sys  Mon Jul 13 18:51:10 2009 (4A5BC86E)
    9181c000 9186e000   rixdptsk rixdptsk.sys Thu Jun 25 02:25:57 2009 (4A432685)
    9186e000 91886000   i8042prt i8042prt.sys Mon Jul 13 18:11:23 2009 (4A5BBF1B)
    91886000 91893000   mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
    91893000 918a0000   kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
    918a0000 918a5280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:16:53 2009 (4A1151B5)
    918a6000 918b3000   CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716)
    918b3000 918c5000   AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954)
    918c5000 918dd000   rasl2tp  rasl2tp.sys  Mon Jul 13 18:54:33 2009 (4A5BC939)
    918dd000 918e8000   ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930)
    918e8000 9190a000   ndiswan  ndiswan.sys  Mon Jul 13 18:54:34 2009 (4A5BC93A)
    9190a000 91922000   raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D)
    91922000 91939000   raspptp  raspptp.sys  Mon Jul 13 18:54:47 2009 (4A5BC947)
    91939000 91950000   rassstp  rassstp.sys  Mon Jul 13 18:54:57 2009 (4A5BC951)
    91950000 9195a000   rdpbus   rdpbus.sys   Mon Jul 13 19:02:40 2009 (4A5BCB20)
    9195a000 9195b380   swenum   swenum.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
    9195c000 91990000   ks       ks.sys       Wed Mar 03 21:57:52 2010 (4B8F2FC0)
    91990000 9199e000   umbus    umbus.sys    Mon Jul 13 18:51:38 2009 (4A5BC88A)
    9199e000 919e2000   usbhub   usbhub.sys   Mon Jul 13 18:52:06 2009 (4A5BC8A6)
    919e2000 919f3000   NDProxy  NDProxy.SYS  Mon Jul 13 18:54:27 2009 (4A5BC933)
    9263f000 9268f000   HdAudio  HdAudio.sys  Mon Jul 13 18:51:46 2009 (4A5BC892)
    9268f000 926be000   portcls  portcls.sys  Mon Jul 13 18:51:00 2009 (4A5BC864)
    926be000 926d7000   drmk     drmk.sys     Mon Jul 13 19:36:05 2009 (4A5BD2F5)
    926d7000 92714000   VSTAZL3  VSTAZL3.SYS  Wed Oct 15 19:30:03 2008 (48F68B0B)
    92714000 92725000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F)
    92725000 92740000   luafv    luafv.sys    Mon Jul 13 18:15:44 2009 (4A5BC020)
    92740000 9275a000   WudfPf   WudfPf.sys   Mon Jul 13 18:50:13 2009 (4A5BC835)
    9275a000 9276a000   lltdio   lltdio.sys   Mon Jul 13 18:53:18 2009 (4A5BC8EE)
    9276a000 927b0000   nwifi    nwifi.sys    Mon Jul 13 18:51:59 2009 (4A5BC89F)
    927b0000 927c0000   ndisuio  ndisuio.sys  Mon Jul 13 18:53:51 2009 (4A5BC90F)
    927c0000 927d3000   rspndr   rspndr.sys   Mon Jul 13 18:53:20 2009 (4A5BC8F0)
    92a00000 92a0d000   crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E)
    92a0d000 92a18000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14)
    92a18000 92a21000   dump_atapi dump_atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
    92a21000 92a2c000   monitor  monitor.sys  Mon Jul 13 18:25:58 2009 (4A5BC286)
    92a2c000 92b2e000   VSTDPV3  VSTDPV3.SYS  Wed Oct 15 19:32:04 2008 (48F68B84)
    92b2e000 92be3000   VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 19:29:13 2008 (48F68AD9)
    92be3000 92bf0000   modem    modem.sys    Mon Jul 13 18:55:24 2009 (4A5BC96C)
    92bf0000 92bfa000   Dxapi    Dxapi.sys    Mon Jul 13 18:25:25 2009 (4A5BC265)
    95400000 9540a000   secdrv   secdrv.SYS   Wed Sep 13 08:18:32 2006 (45080528)
    9540a000 9542b000   srvnet   srvnet.sys   Thu Aug 26 22:30:39 2010 (4C77315F)
    9542b000 95438000   tcpipreg tcpipreg.sys Mon Jul 13 18:54:14 2009 (4A5BC926)
    9543a000 954bf000   HTTP     HTTP.sys     Mon Jul 13 18:12:53 2009 (4A5BBF75)
    954bf000 954d8000   bowser   bowser.sys   Mon Jul 13 18:14:21 2009 (4A5BBFCD)
    954d8000 954ea000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:52:52 2009 (4A5BC8D4)
    954ea000 9550d000   mrxsmb   mrxsmb.sys   Sat Feb 27 01:32:02 2010 (4B88CA72)
    9550d000 95548000   mrxsmb10 mrxsmb10.sys Sat Feb 27 01:32:21 2010 (4B88CA85)
    95548000 95563000   mrxsmb20 mrxsmb20.sys Sat Feb 27 01:32:11 2010 (4B88CA7B)
    95563000 955fa000   peauth   peauth.sys   Mon Jul 13 19:35:44 2009 (4A5BD2E0)
    96c16000 96c65000   srv2     srv2.sys     Thu Aug 26 22:30:45 2010 (4C773165)
    96c65000 96cb6000   srv      srv.sys      Thu Aug 26 22:31:26 2010 (4C77318E)
    96cb6000 96cb6a00   mc22D75  mc22D75.tmp  Sun Apr 25 05:31:33 2004 (408B9385)
    96cb7000 96cc0200   MpNWMon  MpNWMon.sys  Tue Sep 14 16:23:50 2010 (4C8FE7E6)
    96cc1000 96cccc00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 16:24:12 2010 (4C8FE7FC)
    96ccd000 96cd2900   MpKsl8aa0981a MpKsl8aa0981a.sys Tue Mar 30 21:06:14 2010 (4BB2AE16)
    96cd3000 96cfd000   fastfat  fastfat.SYS  Mon Jul 13 18:14:01 2009 (4A5BBFB9)
    96d67000 96d70000   asyncmac asyncmac.sys Mon Jul 13 18:54:46 2009 (4A5BC946)
    
    Unloaded modules:
    96cfd000 96d67000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0006A000
    95563000 9557b000   parport.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00018000
    871bb000 871c8000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    871c8000 871d3000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000B000
    871d3000 871dc000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    871dc000 871ed000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
    If you aren't actively using it, I would disable/ physically remove the Conexant modem. They never released proper win 7 drivers for it.

    Also I would try disabling/removing any antivirus or firewall apps you are running atm just for troubleshooting purposes.

    The crashes do seem related to your net drivers/device and those applications can sometimes interfere.
      My Computer


  3. Posts : 3
    Windows 7 Professional 32 bit
    Thread Starter
       #3

    re:


    Thanks for helping me out!

    I am currently doing the intel updating....i downloaded the ICS_Ds32.exe

    http://downloadcenter.intel.com/Deta...&DwnldID=19512

    It finished downloading...is it supposed to do something after?

    What exactly is the modem process you are talking about?
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    It would be a dial up modem.
    Since you have a laptop it would probably be easiest just to disable the item in the device manager, accessed via system in the control panel.

    I'm surprised it's running at all, considering win 7 support from dell for your model doesn't exist.
      My Computer


  5. Posts : 3
    Windows 7 Professional 32 bit
    Thread Starter
       #5

    Just disabled the modem.

    Overall: I disabled the modem and updated the Intel driver. (that was all the main things I needed to do right?)

    I am going to restart my computer. I hope all is fixed now! (I am sure I will be back if it isn't - but I am confidant in your instructions)

    Thank you so much for all of your help!! Life and computer saver!!!
      My Computer


  6. Posts : 6,668
    Windows 7 x64
       #6

    I hope this solves the problem, you may now clear out the minidumps, just so if you get another bsod, you will only be dealing with the newest ones, we already have the originals attached to your first post.

    If the problem continues don't hesitate to post.
      My Computer


 

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