|22 Feb 2011||#1|
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BSOD w/cold boot
As w/many posters, I have had the BSOD w/a cold boot recurring for several weeks. It does not occur w/a warm reboot. I haven't installed any new hardware and this issue seems to have arisen spontaneously (something I'm sure you've heard many times before). Per your instructions, I am attaching the zip file w/info re my specific status - at least, I hope I'm sending the right information.
Thanks in advance for any help you can give me w/this frustrating problem.
|My System Specs|
|22 Feb 2011||#2|
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Hello and Welcome to SF!
Seems like the Dump are pointing to different drivers in each dump so we have to run some basic test to find out what is causing.
Run a Hardware Diagnostic : Hardware Diagnostic | Captain Debugger
Uninstall Trend Micro Internet Security completely and run the Cleanup Tool to remove the left over files. Install Microsoft Security Essentials instead.
Remove your Network adapter driver and Download a Fresh of your Network Drivers and install it. (Intel(R) 82567V-2 Gigabit Network, e1y60x64.sys Tue Aug 19 03:15:05 2008)
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: fffffaca081fac80, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, value 0 = read operation, 1 = write operation Arg4: fffff8800178382c, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030a90e0 fffffaca081fac80 CURRENT_IRQL: 2 FAULTING_IP: NETIO!IndexListClassify+50 fffff880`0178382c 488b1f mov rbx,qword ptr [rdi] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: svchost.exe TRAP_FRAME: fffff880096d6520 -- (.trap 0xfffff880096d6520) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=fffff880017cbbc0 rdx=fffffa80059f6d60 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8800178382c rsp=fffff880096d66b0 rbp=0000000000000000 r8=0000000000000000 r9=fffff880096d6730 r10=fffffa80059f6d60 r11=fffff880096d6c40 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na pe nc NETIO!IndexListClassify+0x50: fffff880`0178382c 488b1f mov rbx,qword ptr [rdi] ds:74d0:00000000`00000000=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e70ca9 to fffff80002e71740 STACK_TEXT: fffff880`096d63d8 fffff800`02e70ca9 : 00000000`0000000a fffffaca`081fac80 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`096d63e0 fffff800`02e6f920 : 00000000`00000000 fffffaca`081fac80 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 fffff880`096d6520 fffff880`0178382c : fffffa80`0ac4aba0 fffffa80`057ed1b0 fffff880`096d6888 fffff880`096d6d30 : nt!KiPageFault+0x260 fffff880`096d66b0 fffff880`01784ccb : 00000000`00000000 00000000`00000000 fffff880`096d6d30 fffff880`096d6870 : NETIO!IndexListClassify+0x50 fffff880`096d6730 fffff880`0183f417 : fffff880`096d6b48 fffff880`096d6b48 00000000`00000000 fffffa80`059cd8c0 : NETIO!KfdClassify+0xa4e fffff880`096d6aa0 fffff880`019066f2 : fffffa80`0b49e910 fffff880`019477b0 fffffa80`05667e10 00000000`0000057e : tcpip!WfpAleClassify+0x57 fffff880`096d6ae0 fffff880`01890dd5 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`05667e10 : tcpip!WfpAlepFlowEstablishedNotification+0x752 fffff880`096d6f30 fffff880`0183b907 : 00000000`00000001 fffff880`019477b0 fffff880`00000011 00000000`00000000 : tcpip! ?? ::FNODOBFM::`string'+0xc4d5 fffff880`096d7070 fffff880`0183e5e4 : 00000000`00000000 fffff880`096d74a8 fffff880`096d74b0 00000000`00000000 : tcpip!WfpAleConnectAcceptIndicate+0x187 fffff880`096d7160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!ProcessALEForTransportPacket+0x664 STACK_COMMAND: kb FOLLOWUP_IP: NETIO!IndexListClassify+50 fffff880`0178382c 488b1f mov rbx,qword ptr [rdi] SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: NETIO!IndexListClassify+50 FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc18a FAILURE_BUCKET_ID: X64_0xD1_NETIO!IndexListClassify+50 BUCKET_ID: X64_0xD1_NETIO!IndexListClassify+50 Followup: MachineOwner --------- 1: kd> lmvm NETIO start end module name fffff880`0177d000 fffff880`017dd000 NETIO (pdb symbols) c:\symbols\netio.pdb\4ACD68B3A9824AAAB3C53C0077FC611F2\netio.pdb Loaded symbol image file: NETIO.SYS Mapped memory image file: c:\symbols\NETIO.SYS\4A5BC18A60000\NETIO.SYS Image path: \SystemRoot\system32\drivers\NETIO.SYS Image name: NETIO.SYS Timestamp: Tue Jul 14 04:51:46 2009 (4A5BC18A) CheckSum: 0005F36C ImageSize: 00060000 File version: 6.1.7600.16385 Product version: 6.1.7600.16385 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.6 Driver File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: netio.sys OriginalFilename: netio.sys ProductVersion: 6.1.7600.16385 FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) FileDescription: Network I/O Subsystem LegalCopyright: © Microsoft Corporation. All rights reserved.
|My System Specs|
|19 Mar 2011||#3|
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Sorry to be so long in replying to your kind advice. Well, since I last wrote to you, I removed Trend Micro and installed MS Security Essentials. I also removed the network driver (Intel) and reinstalled it per Gateway's instruction and advice. Additionally, I completely reinstalled the OS. Yet, I am still experiencing the "unexpected shutdown." Unfortunately, the times it has occurred, I was away from the computer and can't provide much detail.
Please help - this is becoming more than an annoyance.
|My System Specs|
|19 Feb 2012||#7|
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Hi did you get any resolution to this issue, I am having similar issues with 0x000000f4 BSOD. I note there are a few users who are reporting simialr behaviour.
I am hoping maybe we can all disect our systems to see if there is a common component or maybe someonw has a solution that isn't posted.
My issue here : http://www.sevenforums.com/crashes-d...d-boot-up.html
|My System Specs|
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