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Windows 7: help plz blue screen

23 Feb 2011   #1

windows 7 ultimate x64
 
 
help plz blue screen

every time i try to install a new software i have a bluescreen then the computer restarts and then appears the following error message:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 10241
Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88002FCB598
BCP3: FFFFF88002FCADF0
BCP4: FFFFF80002AA451A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\022311-29328-01.dmp
C:\Users\Scorpion\AppData\Local\Temp\WER-57018-0.sysdata.xml


i had attatched the file wich found in the minidump folder in zip
so plz help me

My System SpecsSystem Spec
.

23 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by amer scorpion View Post
every time i try to install a new software i have a bluescreen then the computer restarts and then appears the following error message:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 10241
Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88002FCB598
BCP3: FFFFF88002FCADF0
BCP4: FFFFF80002AA451A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\022311-29328-01.dmp
C:\Users\Scorpion\AppData\Local\Temp\WER-57018-0.sysdata.xml


i had attatched the file wich found in the minidump folder in zip
so plz help me
An as yet un-named driver caused this one. Please run sfc /scannow and driver verifer


SFC /SCANNOW Command - System File Checker


Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
23 Feb 2011   #3

windows 7 ultimate x64
 
 

ive done what you told me but i dont know what causes the probleme so ill try to keep it in continuous operation as you told me and then ill post the results and tnx alot for your fast help
My System SpecsSystem Spec
.


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 help plz blue screen




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